Mercedes-Benz of Santa Rosa

New 888-713-8640 Dealer Website
Used 888-360-1148 Email Dealer
Service 888-714-3984

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Reviews

Average Ratings

5.0
8 lifetime reviews.
  • Best Volvo Dealer in Santa Rosa

    Welcomed by a smiling Sales Manager after preliminary inquires via the internet,the Salesman Ron Cope got me behind the wheel of a sleek new 2012 ...


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    Welcomed by a smiling Sales Manager after preliminary inquires via the internet,the Salesman Ron Cope got me behind the wheel of a sleek new 2012 C70 hardtop convertible within minutes. After leaving the dealer I continued to do more internet shopping to find exactly the color and features I desired. Armed with the information, Ron and I negotiated a very competitive price for a 2012 Celestial Blue model. I returned a few days later to find the car all ready to picked up, signed the papers, and drove off in minimal time. I thank John, Ron, and finance manager Erin for the straight forward and efficiently satisfactory job with minimal hassle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • A Great Experience!

    The sales person was amazing! I had spoken with him the day before and expressed interest in the car. I mentioned that I would be by in the morn...


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    The sales person was amazing! I had spoken with him the day before and expressed interest in the car. I mentioned that I would be by in the morning with my husband. He already had the car being detailed when we arrived. The finance process was seamless and each person we met was friendly and personable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buy a Volvo from Smothers!

    Ron was awesome! He communicated clearly. There was no confusion and the process was very fast. My husband and I were both extremely satisfied wit...


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    Ron was awesome! He communicated clearly. There was no confusion and the process was very fast. My husband and I were both extremely satisfied with the ease of the transaction. If you are interesting in becoming a Volvo owner in the Bay Area, go to Smothers and ask for Ron!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best dealer to work with....Period!

    Just purchased a 2016 Audi Q5 for my wife's birthday! It was by far the best vehicle purchase I've ever had....Ron and John were terrific to work ...


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    Just purchased a 2016 Audi Q5 for my wife's birthday! It was by far the best vehicle purchase I've ever had....Ron and John were terrific to work with and they were very fair on the price we negotiated. I drove two hours to test drive the car and it was worth the effort. The car was parked out front when I arrived, it was totally detailed and I didn't feel pressured to buy the car. Paperwork was easy and they even drove the car to my home at no extra charge. If you are in the market for a used car or a new car I would highly recommend you take the time to visit this dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service.

    Jarrad the sales person is very helpful and efficient. Made the purchacing process quick and easy.


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    Jarrad the sales person is very helpful and efficient. Made the purchacing process quick and easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Top Dealer

    Awesome all around. This dealer and its counterpart Smothers European has some of the finest folks in the business. Customer is first priority and...


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    Awesome all around. This dealer and its counterpart Smothers European has some of the finest folks in the business. Customer is first priority and honesty is the policy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best in the area

    One of the most honest dealerships in NorCal. Period. Knowledgable staff and professional service all around. I would not hesitate to recommend th...


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    One of the most honest dealerships in NorCal. Period. Knowledgable staff and professional service all around. I would not hesitate to recommend these folks to the Pope. Bar none, you can't go wrong.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lexus RX350

    Saw the vehicle on Cars.com contacted dealer to see if vehicle was still available. Upon arriving at dealership was told vehicle was already sold.

    Dealer Response

    The vehicle was available at the time of the call. Unfortunately someone else bought the vehicle before the client was able to come by. This doe...


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    Saw the vehicle on Cars.com contacted dealer to see if vehicle was still available. Upon arriving at dealership was told vehicle was already sold.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    The vehicle was available at the time of the call. Unfortunately someone else bought the vehicle before the client was able to come by. This does not happen often but we can't assume everyone will show up and the vehicle is for sale during that time. We pride ourselves on honesty and customer service. We do apologize


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