Reviews
2018 Mercedes
Easy experience. No pressure. Very helpful and willing to search for what we wanted. Will recommend to friends and family in search of a Mercedes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Experience
I drove over 85 miles to come and look at a Mercedes-Benz. This dealership was no pressure, very courteous, and a wonderful experience. My sales associate was Steven. He was just lovely, knowledgeable, and very respectful. I could not believe, I was in a dealership buying a car. I was more like I was buying a dress. I would highly recommend buying a vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excelent!
I found a car I was interested on Cars.com... inquired through the app... salesman responded quickly... when to the dealership and made an excellent deal quickly and was treated very well. I highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased the perfect used Mercedes
I had a great experience with Mercedes Santa Rosa. Steven Zukor helped me to find the car I was looking for for 6 weeks, and when we found it he helped me make it work for me to purchase the car quickly and with ease. Thank you Steven! Gabby was the product specialist who helped show me all that my Mercedes had to offer and she was great too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve Zukor--Fabulous Service!
We couldn't be happier with our experience at Mercedes Benz of Santa Rosa! The entire staff was attentive and knowledgeable and really helped us with buying our new GLK! Steve Zukor was especially helpful. Since we didn't know that much about the cars, Steve insisted that we try several models before settling on the one that best suited our needs and budget. He was extremely patient in explaining all the different models and options and knew everything about the cars. We will definitely be recommending Steve and Mercedes of Santa Rosa to all our friends! Ken and Mirna Wong
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven Zukor
Super happy with the whole experience I had at Mercedes. Steven Zukor was my salesperson and he went out of his way to make sure I had all my questions answered. He is very knowledgeable about the cars and other cars that I was comparing with. I definitely didn't think I would be going home with a Mercedes but I am so happy that I did. Everyone I interacted with at the dealership was kind and helpful which made the experience even better. Thank you Steven Zukor!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience purchasing preowned BMW SUV at MB of SR
Upon seeing SUV advertised on Cars.com, I contacted Mercedes Benz of Santa Rosa where it was being sold. Never thought buying a used car could be a pleasant experience but in this case it was exactly that. The sales representative Steven Zucor made the transaction easy and stress free. Could not be more pleased with the car and the dealership sales people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Five Stars for Steven Z!
After such a poor experience with a different luxury brand, Steven restored my faith in the car shopping experience. And just when I thought I had gotten the best deal at another MB dealership - Steven was able to not only meet but he beat out their lowest quote! Best part...the transaction was completed in minutes! I love my CLA!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic
I bought a used ML350 from Steven Zukor. I have bought a ton of cars, and this definitely was the best car buying experience so far. I was looking at a different SUV on the lot and he found one that suited my needs better and I love it! There was no pressure and the whole process was very quick. Will be coming back for my next MB!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience!
I recently purchased a certified preowned car from Steven and my experience was so simple, quick and easy. He found exactly what I wanted and had me out the door in less than an hour. I am so excited about my new car and will definitely continue purchasing all my vehicles from him. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
