Charlotte Motor Cars

Reviews

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4 lifetime reviews.

  • 1.0 out of 5
    October 29, 2015

    Promised repairs then was told I bought as is. Overcharged me for the tag and was not refunded the difference. Overcharged me by $200 for the cost of the... vehicle from the agreed upon price.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2014

    My wife and I had a fantastic overall experience. I recommended Charlotte Motor cars to everyone…

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 15, 2013

    HERE IS WHAT THESE PEOPLE DID TO ME: In the month of May 2013, I started searching for a Porsche Boxster, one of my preferred automobiles. After searching... for several weeks, I found a car in Port Charlotte, Florida. I contacted Port Charlotte Motor Cars Inc. and spoke with a person named Thomas Di Palermo. I discussed the usual things when buying a car, and after discussions, told Mr. Di Palermo that I was interested in the car. I discussed that I would only be able to come to Florida towards June 20th, and I had a June 15th tax deadline. This date is for persons with ‘non-incorporated’ business income. Mr. Di Palermo said that that would be OK, and asked me for a $ 1,000 deposit. We discussed payment methods, and he later, he suggested to, process the deposit using my Visa card. I paid Mr. Di Palermo a deposit on May 25th, 2013, which he confirmed to me, by text message on May 25th, 2013 at 10:58am; His message read: “Appr. Code 034152”. I asked Mr. Di Palermo to send me a sales agreement, which he did, stating the particulars we discussed. This email page is attached. The first email was missing some specific information, so I asked him to send me another sales agreement, which he did on May 25th, 2013. On May 25th, 2013, I also sent him an email containing instructions and document requirements. See attached. On June 12th, 2013 at 6:09pm, I sent a text message to Mr. Di Palermo, which read: ‘….so next week! ¿’, to which he responded, ‘Yes everything a go’ at 6:10pm. On June 17th, 3 days before I boarded a plane to Tampa, Florida, I sent an email to Mr. Di Palermo, to confirm several items, and to reconfirm that I preparing to go to Port Charlotte to pick up the car. See the email attached. Although Mr. Di Palermo did not reply to my email, I called him and asked him if he had seen my email; He responded that he did see it, but that he was very busy and meant to call me. We discussed everything in the email, and once again, he replied that everything was ready; I would like to point out that he was to have an oil change preformed on the car! I boarded my plane on June 20th, headed for Tampa, Florida, after a stop off in Chicago. Thursday evening, my friend Maddelaine and I arrived in Tampa, we called the Hampton Inn hotel limousine; we had breakfast in the morning, returned to the airport to pick up our rental car and drove 3 hours to Port Charlotte. Maddelaine and I found the dealer at 4356-A Tamiami trail, Port Charlotte, FL 33952. We arrived at approximately 1:00pm or thereabouts. As we entered the office, Mr. Di Palermo exited an office, greeted us, as as I asked ‘how are things”, he answered ‘not good’. Maddy and I entered his office, where he sat down and stated the following: • ‘things are not good’ • ‘the car is not here, it’s in a garage’ • ‘the car would not start this morning’ • ‘looks like the security system needs to be changed’ • ‘the car may be ready next Tuesday or Wednesday’ Maddy and I looked at Mr. Di Palermo in disbelief and judging by his mannerisms and attitude, started to realize that we could not trust what he was saying, that perhaps the car had been sold, that perhaps he had not tried starting the car until that morning before we arrived, etc…… I stood up and said “thanks a lot Tom” and left his premises without any other discussions, realizing that Mr. Di Palermo was not a ‘trustable’ person. I contacted Mr. Di Palermo by telephone to ask for the deposit back and he responded: ‘refunding you is going to be difficult as we need the money to repair the car’. This is a very ridiculous answer by an obviously confused person! Mr. Di Palermo basically ‘stole’ money from me using my Visa card; I believe Mr. Di Palermo misrepresented the situation and committed Fraud.

    1.0 out of 5
    Customer Service
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2013

    Don't waste your at any other dealership....Thank God a friend turned me on this lot.Chris the owner backed up everything and would say he was the first... dealer to get me a bank loan not some scam buy here / pay here mumble jumble!!!If you are looking for a car DO yourself a favorite and stop by their lot before you anywhere else!!!!!!!! TEN THUMBS UP to THEIR lot staff also...THANK YOU CHARLOTTE MOTOR CARS

    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?