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4 lifetime reviews.

  • Was financed but Vehicle was not up to par
    April 7, 2014

    I purchased a vehicle here and have had one thing after another happen to it.The transmission went after 2 weeks the sent it to a shop that gave me th...e run around. The repair was suppose to be a rebuild of the trans but when I got it back its still got a rough shift. I don't feel this trans was rebuilt It was a junk yard trans. When I called to discuss issue of emergency break being broke they told me they had done enough and was not fixing anything else. I had to put tires on it 1 week after purchase because they were cupped . The Mr.Tire informed me the stouts were bad!!!!! Yet this vehicle was inspected. I THINK NOT PURCHASED A INSPECTION STICKER.. Not to mention I drove away with a leaking water pump they did fix that. I have spent hours sitting at different placse lastly a alignment on it. Buyers beware they talk a good game and are nice as can be until there are problems

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    WELL YOU Can't MAKE EVERYONE HAPPY. FIRST WE HAD THE TRANSMISSION REBUILT BY JRT TRANSMISSIONS IN WALDORF MD WHO HAS BEEN IN BUSINESS FOR SEVERAL YEAR...S AND HE WOULD NEVER USE A JUNK YARD TRANS. ALSO WE DID THE INSPECTION AT TUNE UP PLUS IN WALDORF MD AND THEY ARE A VERY WELL ESTABLISHED COMPANY. THIS CUSTOMERS BOUGHT A 125K CAR AND THOUGHT IT WAS BRAND NEW. ITS REALLY A SHAME BUT I GUESS YOU CANT MAKE EVERYBODY HAPPY. ALL OF THE WORK CAN BE VERIFIED BY THE MD ST INPECTOR AND JRT TRANSMISSIONS WHICH DO NOT WORK FOR US.


  • 5.0 out of 5
    more than satisified
    January 13, 2015

    I visited several local dealerships in the Shenandoah valley VA area in search of a used Vehicle. it was like every one had something for sale but wan...ted to sell nothing. my credit was less than perfect and I wasn't paying cash so I wasn't given much attention. It was very frustrating in the least, then I stumbled across a 2001 Chevy truck on the 301 website. Dave and Mike met me there on a Sunday just so I could see the truck which had 188,000 miles on it and was 14 years old. it was in very good shape, priced under the NADA book value and they pointed out every problem with the truck they knew of. Again I was looking for a used truck and didn't expect perfection. Mike arranged financing, and since I live 130 miles away they also got me an excellent rate at a local motel, picked me up and delivered me to the finance company, waited and then delivered me to the dealership to pick up my truck. Who does that??

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Dont go to this dealer!!!
    November 7, 2014

    Their customer service and helpfulness was very poor. The sales manager's story about financing the vehicle changed so many times in just one phone ca...ll!!! VERY unprofessional!!!! We ended up going to another dealer and getting an almost new vehicle! Their cars are not worth the hassle or the rude customer service.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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301 Carsales.com
7504 Berry St Brandywine, MD 20613
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