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Reviews

Average Ratings

4.5
11 lifetime reviews.
  • I traveled over 500 miles to buy a car...

    Thank you for the best car buying experience I've ever had! I traveled from Tennessee to purchase a used G37 and was very concerned about the cond...

    Dealer Response

    Thank you again for your business and I hope you enjoy your G37 for many years to come!!! Sincerely, Joey Gesualdo, Client Experience Manager 847....


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    Thank you for the best car buying experience I've ever had! I traveled from Tennessee to purchase a used G37 and was very concerned about the condition of the vehicle before I came in. I talked with Joey Gesualdo in the Internet Department and also with one of the managers Rich Kopczynski and they assured me that the vehicle was in excellent shape. Once I got to the dealership they had the vehicle pulled inside so I could inspect it and they couldn't have been more right. The whole process went very smoothly and I will consider them in the future when I am looking for my next Infiniti. Great Job!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you again for your business and I hope you enjoy your G37 for many years to come!!! Sincerely, Joey Gesualdo, Client Experience Manager 847.362.9200


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  • Quick response

    Reached out to dealership for an inquiry. I received a detailed and timely response.

    Dealer Response

    Thank you for taking the time to write about your experience here! Sincerely, Joey Gesualdo, Client Experience Manager 847.362.9200


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    Reached out to dealership for an inquiry. I received a detailed and timely response.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience here! Sincerely, Joey Gesualdo, Client Experience Manager 847.362.9200


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  • Amazing experience

    I had the great pleasure of meeting John Youngquist at the Gregory Infiniti. He was very knowledgable and understanding of my needs. I am enjoying...

    Dealer Response

    I'm glad you're enjoying your new QX60! Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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    I had the great pleasure of meeting John Youngquist at the Gregory Infiniti. He was very knowledgable and understanding of my needs. I am enjoying my new QX60 all thanks to him. I couldn't be happier with the customer service John has provided and will be sure to visit again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm glad you're enjoying your new QX60! Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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  • Great Buying Experience

    I bought white Q50 from this dealership. The salesman John Youngquist was very knowledgeable and provided great buying experience. I will return f...

    Dealer Response

    Thank you for taking the time to write about your experience here! I hope you continue to enjoy your Q50 for a long time! Sincerely, Richard Kopcz...


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    I bought white Q50 from this dealership. The salesman John Youngquist was very knowledgeable and provided great buying experience. I will return for my next purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience here! I hope you continue to enjoy your Q50 for a long time! Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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  • Amazing Customer Service

    First of all I want to say I never take the time to write these things. This was the first place my wife and I stopped in at while looking for a n...

    Dealer Response

    Thank you for the kind words and I hope you enjoy your Infiniti for many years to come! Sincerely, Richard Kopczynski Client Experience Manager 84...


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    First of all I want to say I never take the time to write these things. This was the first place my wife and I stopped in at while looking for a new car. We were greeted by John Youngquist. We could not have asked for better service. He gave us his cell phone and made himself available to us whenever we had questions. If you are in the market for a new car, I would HIGHLY recommend John Youngquist.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and I hope you enjoy your Infiniti for many years to come! Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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  • Great service, knowledgeable reps

    I had a wonderful experience at Gregory Infiniti. As soon as I walked in I was greeted by John Younquist, and was made to feel at home. John was u...

    Dealer Response

    Thank you for the kind words and I hope you enjoy your Infiniti for many years to come! Sincerely, Richard Kopczynski Client Experience Manager 84...


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    I had a wonderful experience at Gregory Infiniti. As soon as I walked in I was greeted by John Younquist, and was made to feel at home. John was understanding of my priorities and what I was looking for, and he quickly answered all of my questions. I was able to find the vehicle that suited my preferences and walk out feeling confident in my purchase. I would recommend the dealership to anyone based on the experience I had with John and the facility as a whole.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and I hope you enjoy your Infiniti for many years to come! Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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  • Great Salesman

    We were in search of a new car and spent several weeks researching and test driving cars. When we finally went to Gregory's Infiniti in Libertyvil...

    Dealer Response

    Thank you for the kind words and I hope you enjoy your QX60 for many years to come! Sincerely, Richard Kopczynski Client Experience Manager 847.36...


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    We were in search of a new car and spent several weeks researching and test driving cars. When we finally went to Gregory's Infiniti in Libertyville, we were pleasantly surprised at the professionals and friendliness of the salesman, John Youngquist. John was just great--with no hard pressure or cockiness. He was knowledgeable and helpful. I would highly recommend test driving cars with him…and buying a car from him. I am thrilled with my QX60!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and I hope you enjoy your QX60 for many years to come! Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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  • certified per owned QX-56

    This dealership would not offer a fair price for my trade in. They insulted me by missing the value of my car by $4000.00.

    Dealer Response

    Thank you for bringing this to our attention. Although we try hard to explain how we arrive at our pricing and appraisal numbers with every custom...


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    This dealership would not offer a fair price for my trade in. They insulted me by missing the value of my car by $4000.00.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. Although we try hard to explain how we arrive at our pricing and appraisal numbers with every customer, sometimes there is a breakdown in communication on the specifics of each vehicle. Please contact me personally at 847-362-9200 and I will be happy to review your exact situation with you and do our best to get it resolved to your satisfaction. Sincerely, Richard Kopczynski Client Experience Manager 847.362.9200


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  • Great deal on Certified Infiniti

    I just bought a Certified M37x from these guys and I have to say that it was a very refreshing experience. Everything was handled quickly and prof...


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    I just bought a Certified M37x from these guys and I have to say that it was a very refreshing experience. Everything was handled quickly and professionally. Thank you very much for all your help! I love the car!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best experience I've ever had at a dealership

    Gregory Infiniti had the best prices and gave me the best experience of all the Infiniti dealers that I visited. Richard and Marcin were extremely...


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    Gregory Infiniti had the best prices and gave me the best experience of all the Infiniti dealers that I visited. Richard and Marcin were extremely helpful and Andy did all the paperwork faster than any dealership I've ever been to. This is my first Infiniti vehicle and I look forward to getting my next one from Gregory Infiniti as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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