Billy Craft Chrysler Dodge Jeep RAM

Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Billy Craft Chrysler Dodge Jeep RAM Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Billy Craft Chrysler Dodge Jeep Ram in Lynchburg, VA is a family owned business started right here in Lynchburg, Virgini

...

a. We are part of the Craft Automotive group. If you haven't seen the all new products from the Chrysler Group, you haven't seen them at all. Our products are WORLD CLASS, yet affordable. Best of all though, we still do business the old fashion way. We think of our customers as part of the family. We want to be around a long time, and we know we need to keep our family strong and growing for that to happen. Our experienced sales staff is eager to share its knowledge and enthusiasm with you.

"Your Chrysler Dodge Jeep Ram Headquarters. Also a great selection of Quality Pre-Owned Cars, Trucks and SUVs"

Reviews

4.7 out of 5 4.7
583 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2019

    Always happy to do business with Billy Craft. They care about their customers needs and are always willing to work with you on what you are looking for... in your next vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2019

    Mark was so helpful and genuine throughout my entire experience! He gave me a warm greeting, was completely transparent in everything being done to my... vehicle, and was so polite in everything he did!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 19, 2018

    Bob went out of his way to help us purchase the perfect vehicle for our family. He made it easy for us to see the various amenities of the car in which... we were interested; answered our questions honestly; educated us on Craft's services; and even taught us a shortcut around a busy intersection!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Safetynut Mother, we are truly grateful for this awesome review! We are thrilled that Bob was able to take care of you. He is a great asset to our tea...m and we appreciate him providing you with the customer service that you deserve. Congratulations on your new vehicle! Thank you again and we always look forward to working with you again in the future! Best, Ken Kraft, General Manager, kkraft@craftauto.net

  • 5.0 out of 5
    January 9, 2019

    Mark did a great job. He made sure I knew everything that was going on with my vehicle and kept me updated on the progress.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2019

    when i took delivery of my 2019 RAM the driver side front window had a large deep scratch. the window was ordered and installed with the greatest of professionalism.... no muss no fuss. of course Zach is wonderful to work with and Rodney was a great help insuring me the window would be installed without altering or damaging the door panel. great job, appreciate it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2019

    We found last week that the horn on our 2001 PT Cruiser was not sounding, no matter how hard we pushed on it. This was serious because we live in a relatively... high traffic area near a hospital, and have to back out into a busy road. The gentlemen at Billy Craft were somehow able to correct this, and so far the horn is working all right.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2019

    Service department very friendly and knowledgeable had a great exprinence. Mark Hall was the greatest to work with. He was kind, professanal and able to... answer all my questions and concerns.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2019

    All aspects of this work were done professionally and efficiently. I was kept informed as to the progress of the work throughout the morning. No complaints... on my end!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2019

    Took my 2017 Pacifica in for an oil change and to fix carpet in the back well that had come loose. Both were completed in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 6, 2019

    Bob was very helpful and knowledgeable about the product. This was the best car buying experience I've had. I feel like I got a great value.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews