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Rosenthal Acura

(306 reviews)
Visit Rosenthal Acura
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00pm–7:00pm 8:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
New (301) 637-8886 (301) 637-8886
Used (301) 637-4739 (301) 637-4739
Service (301) 637-8017 (301) 637-8017

Reviews

(306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rosenthal Acura from DealerRater.

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great car buying experience

great experience....nice working with Mr. Sam Boma. The whole process was less intimidating and friendly. Sam worked with us to get our targeted price point.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a 2016 ILX

I traveled from PA to MD to purchase my second Acura from Rosenthal Acura. They make out of state buying convenient by handling the title transfer. Rosenthal offered a better experience than I could get locally. My salesman, Don, patiently brought cars to the showroom so that I could test drive them, He made the experience painless and easy. They have a large selection of vehicles, new and used, to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I know that you had a few options between PA. and Rosenthal Acura, Thank you for choosing to do business with us not once but twice. This truly lets us know that we have done our job right, which is providing you with an experience that makes you want to come back. p.s.- Hope the drive back in the new ILX was a fun!

Overall Excellent dealer!

I would like to express that from the beginning, my sales associate Larry Pinto has provided excellence in his performance. He is very knowledgeable, committed, patient and always available. Therefore, I wanted to take this opportunity to deeply THANK HIM for his excellence! With this said, I highly recommend him. Furthermore, in service Kudos to Adams! Always making sure the vehicle is up-to-date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome, seamless.. Best purchase experience to date

Absolutely flawless process. Walked into the dealership considering several models with an interest to eventually buy a new car within a month or two. Worked with Benjamin Amin, who was so accommodating and attentive to all family members present. I did not feel any pressure or commitment to buy like many other salesmen I have dealt with in the past. Benjamin tried to cater to what I was looking for and showed me the new 2016 ILX as well as the 2015 TLX. I felt very comfortable with my interaction. Received a great offer (compared to prices on truecar.com) without any haggling. Closed the deal within 3 hours and did not have any second thoughts. The color of the car was not available on lot on that first day, but Benjamin (and manager Rubin) were able to get what I wanted within 48 hours. Both Benjamin and Rubin have also had the courtesy to follow up with me several times since driving off the lot to see how the car is performing and answer my questions. Family atmosphere and look forward to doing business with Rosenthal Acura in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Larry Pinto-Excellent.

We purchased a new Acura 2015 TLX from Rosenthal through working with Larry Pinto, sales representative. He was straight forward and most helpful through the entire process. Moreover, we felt no undue pressure and he quickly won our trust and confidence. After the sale, Mr. Pinto took quite a lot of time in explaining the features of the TLX which are different and enhanced in many aspects from the older models. He is a great person to work with and we appreciate the way he went about to make it a relaxed and enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome, seamless.. Best car purchase experience

Absolutely flawless process. Walked into the dealership considering several models with an interest to eventually buy a new car within a month or two. Worked with Benjamin Amin, who was so accommodating and attentive to all family members present. I did not feel any pressure or commitment to buy like many other salesmen I have dealt with in the past. Benjamin tried to cater to what I was looking for and showed me the new 2016 ILX as well as the 2015 TLX. I felt very comfortable with my interaction. Received a great offer (compared to prices on truecar.com) without any haggling. Closed the deal within 3 hours and did not have any second thoughts. The color of the car was not available on lot on that first day, but Benjamin (and manager Rubin) were able to get what I wanted within 48 hours. Both Benjamin and Rubin have also had the courtesy to follow up with me several times since driving off the lot to see how the car is performing and answer my questions. Family atmosphere and look forward to doing business with Rosenthal Acura in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Larry Pinto is the best!!

We have worked with our sales associate Larry Pinto and Rosenthal Acura for many years. We love our two Acuras and would not buy any other type of car. You definitely want Larry as your salesman. He is extremely knowledgeable, patient, honest and really wants what is best for his customers. I recommend Larry and the dealership highly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey Chris, thank you for taking the time to let us know about your experience with Larry, he is one of our most tenured employees. Also I bet if I talked to your two Acura's they would say they love you too.

John Benson the BEST SALES person

This review is for John BENSON, I actually got refer to him by a friend of mine. I called him, cause I was looking for a 2014 used MDX and he was very friendly, respectful, nice and helpful. I would definitely recommend this dealership and most of all John to other people, friends. Keep up the good work Mr. BENSON.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words and for the opportunity to earn your business, I know John will be as thrilled to see this as we were. don't forget to check our website when it's time for service to take advantage of our latest coupons and offers.

2015 Acura MDX - Rosenthal Acura

Solid buying experience and car. Jose and Paul were great and very knowledgeable about the product. I would highly recommend Jose, Paul and Rosenthal Acura. Peter Mc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Larry Pinto - Is the Best!!

I have worked with Larry Pinto for over 15 years and he is the best. No pressure, a pleasure to work and knowledgeable about the vehicle that I was interested in. I have purchased many vehicles from Larry (MDX and RDX) and never have had an issue with the cars or Larry. Larry has always been available for me. I had a serious car accident a few years ago and Larry came to my home to assist me with purchasing another car and he delivered my new car to my home within days. Larry has ALWAYS gone above and beyond and I would highly recommend Larry for the BEST sales person at Rosenthal Acura. Larry and Rosenthal Acura are like family. We are so pleased with the professional team at Rosenthal my daughter and son in law are going to meet with Larry to look at a new MDX or RDX. Please visit Rosenthal Acura and ask for Larry, tell Larry that Debbie sent you.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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