Reviews

Average Ratings

5.0
127 lifetime reviews.
  • I love Douglas

    I purchased a 2011 Jetta, 2013 Jetta, 2016 Jetta and my brother purchased a 2011 Jetta as well, my son will be purchasing there also, we bought ou...


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    I purchased a 2011 Jetta, 2013 Jetta, 2016 Jetta and my brother purchased a 2011 Jetta as well, my son will be purchasing there also, we bought our cars from David Suchocki, a wonderful salesman, he's friendly, professional, we will not let you down.......my family has adopted him in the family and vice versa....Come on in and see David, I guarantee he will not let you down...Would I recommend them to my friends or family???? HELL YEA.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • glad to be part of the Douglas VW family

    We just got our second VW at Douglas, incredibly smooth experience as always. Nick Malanga is the sales professional that took care of us and I'm...


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    We just got our second VW at Douglas, incredibly smooth experience as always. Nick Malanga is the sales professional that took care of us and I'm really happy he took over our account. Also, thank you Dominick (financial dept) for being such a professional. I live in Jersey City and I've at least 5 dealerships between me and Douglas VW in Summit, but trust me: it's all worth the trip. Not only for sales, also for the service department, Dominic and Brian are the men.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Isaac is Excellent

    Worked with Isaac, he was absolutely amazing. Not only was he knowledgable and efficient but also extremely personable and friendly. I recently ha...


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    Worked with Isaac, he was absolutely amazing. Not only was he knowledgable and efficient but also extremely personable and friendly. I recently had back surgery and worked mostly with Isaac and the sales manager Chet online and they found me the right car, gave me a great price and had everything ready when I got there to just sign the papers and drive away. This was by far the easiest most enjoyable car buying experience Ive ever had!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience, 2013 Golf R

    I worked with Jay on this deal. He was down to earth, happy and treated me with respect. We went back and forth on my trade but that's the nature ...


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    I worked with Jay on this deal. He was down to earth, happy and treated me with respect. We went back and forth on my trade but that's the nature of things. I have had 5 experiences buying used from a dealer and this was my best thus far. After Jay I was sent to sign papers and let me tell you... They have this process down. I don't think I've EVER sped through the paperwork so fast. It literally seemed like minutes to have the paperwork drawn up, signed and hands shook. AMAZING!!! A big thank you to Jay and the team at Douglas!!! If I ever find myself needing another vehicle I will be looking here first because it was totally worth the 3 hour drive for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best service at this dealer!

    I worked with Nick Malanga he did a great job of finding you the right car I hundred percent recommend this dealership!


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    I worked with Nick Malanga he did a great job of finding you the right car I hundred percent recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • AMAZING

    Bought my car, 3 weeks ago, from, Flo, she was amazing, wright from the start, the finance dept, did every thing to get me the car I, wanted, suc...


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    Bought my car, 3 weeks ago, from, Flo, she was amazing, wright from the start, the finance dept, did every thing to get me the car I, wanted, such amazing treatment, will send any 1 I know looking for a car there, all I can say, all the years, all my cars, this was the best treatment I got, and they mean what they say, and get you the car you want, Thank You, Again, all of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Help with a hard to find vehicle

    I called a few weeks ago, I called searching for a specific vehicle. Deanna performed a search for me and told me of all my possibilities and wh...


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    I called a few weeks ago, I called searching for a specific vehicle. Deanna performed a search for me and told me of all my possibilities and where such a vehicle was located. She went above and beyond what other dealers were willing to do for me in my search.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Should have went here first!

    Everyone knows that price is an important thing when buying something. I believe it is the overall experience as well. I went to one dealership ...


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    Everyone knows that price is an important thing when buying something. I believe it is the overall experience as well. I went to one dealership and they weren't interested in taking care of me because the salesman had a 4th of July BBQ to get to. Then I headed over to Douglas and left there with a car! What a pleasant surprise that everything went as smoothly as it did. Vlad was great to deal with because he was direct and to the point and most importantly did not pressure me. I was free to think clearly and decide on my own. I will always go back time and time again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • So very pleased

    I never bought a car from a dealer, Everyone Says Bring A Man With You I Didnt And I Feel blessed I Recd The Best Deal In the World. The People Th...


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    I never bought a car from a dealer, Everyone Says Bring A Man With You I Didnt And I Feel blessed I Recd The Best Deal In the World. The People There Were helpful Honest And I Feel Blessed to Have Had tHe Honor Of Dealing With THe Folks From Sales To repair To Customer Service . Everyone One Great, Irene, Mr. Richard,Brian,and Dominic. Thank You All For Ur Honesty,helpfulness And Just Being The Honest people you Are.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Super Service!

    I have been a Douglas Customer for 15 years' and I must say, when compared to others, you don't get lost in the shuffle. Nick M.. Great Salesman, ...


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    I have been a Douglas Customer for 15 years' and I must say, when compared to others, you don't get lost in the shuffle. Nick M.. Great Salesman, really helps us anytime, even we are just pairing a new phone. You guys are the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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