Reviews

Average Ratings

5.0
81 lifetime reviews.
  • My experience

    Patrick did a really good job as a salesman. He knew everything about the Sorento(car I got), and did a great job showing me its features and answ...


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    Patrick did a really good job as a salesman. He knew everything about the Sorento(car I got), and did a great job showing me its features and answering my questions. The negotiation process was a little more difficult than I would have liked, but we ended up reaching a deal that I am happy with. Everyone was nice and I definitely recommend it to someone else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy Customer

    The team at Kia made the process easy, no pressure. My salesman Patrick was knowledgeable about the features of the vehicle and showed me how to ...


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    The team at Kia made the process easy, no pressure. My salesman Patrick was knowledgeable about the features of the vehicle and showed me how to work everything and made sure everything was synced before I left.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Anne Belline

    Kevin, your service manager at Auffenberg Kia, is going above and beyond to get my leased car back to me. There is a noise that everyone hears but...


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    Kevin, your service manager at Auffenberg Kia, is going above and beyond to get my leased car back to me. There is a noise that everyone hears but hopefully identified with the exact same car next to it. This is a new noise for them and had to call Kia. I have a loaner car while they figure out the problem. The staff is curteous and will listen to any problem or answer any question you may have. I highly recommend their service dept!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Thanks Auffenberg Kia

    Fast, friendly and professional service. Work was completed early and even included a free car wash to top it off. I have been very satisfied wit...


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    Fast, friendly and professional service. Work was completed early and even included a free car wash to top it off. I have been very satisfied with all of my dealings with Auffenberg Kia.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • service review

    Kevin did an amazing job. He greeted me upon arrival immediately. He went out of his way to make sure my service experience was wonderful. He was ...


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    Kevin did an amazing job. He greeted me upon arrival immediately. He went out of his way to make sure my service experience was wonderful. He was very attentive to my needs at the service center. He was the poster child for what the ultimate service experience should consist of. I give him/service center way above 5 stars. AWESOME and thank you again Kevin

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Wasn't planning on buying a new car but great deal

    The salesman I worked with, Greg Cole, was awesome. LUV MY NEW SORENTO!!


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    The salesman I worked with, Greg Cole, was awesome. LUV MY NEW SORENTO!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best sales experience ever

    My wife and I had been all over the metro east looking for a second car. We just happened to be in O'Fallon and decided to stop at Auffenberg. Be...


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    My wife and I had been all over the metro east looking for a second car. We just happened to be in O'Fallon and decided to stop at Auffenberg. Best stop we made. When you leave a car dealership with the feeling you got the best deal ever, it is priceless. From Ed Moore or sales rep to Rob the sales manager, we were very well taken care of. We will be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied Customer

    We visited the O'Fallon, Illinois dealership today to shop for a new vehicle for me. Greg C. Was our sales consultant. Both my husband and I fou...


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    We visited the O'Fallon, Illinois dealership today to shop for a new vehicle for me. Greg C. Was our sales consultant. Both my husband and I found working with Greg to be a very pleasant shopping experience. He was quite knowledgeable about the vehicle we selected and answered all our questions to our satisfaction. We left feeling appreciative of the honest, no pressure, pleasant approach Greg demonstrated throughout the whole sales/negotiating process. A great experience, and a beautiful vehicle I'll enjoy for years to come!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very satisfied

    Worked with Greg on the purchase of our new Sorento. He was polite and answered every one of our questions. Definitely would recommend.


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    Worked with Greg on the purchase of our new Sorento. He was polite and answered every one of our questions. Definitely would recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought a Kia Sorento

    We had a great experience buying from this Kia Dealer. Patrick has been awesome and very helpful in showing us how to use all the technology in t...


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    We had a great experience buying from this Kia Dealer. Patrick has been awesome and very helpful in showing us how to use all the technology in the vehicle. We had never thought about buying a Kia but when we did our research we found that most Consumer organizations ranked them in the top. The Sorento drives well and is very quiet. Our only negative is that we had to pay to have the garage door opener installed afterwards on the car and was a very expensive item. Most cars have this feature built in. I would recommend you checking out the vehicle and asking for Patrick at Kia Auffenburg in Oj'Fallon.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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