Auffenberg Auto Mall

They are really friendly and handle the matter in appropriate time I love when I take my car there because I know I have a safe vehicle on the road Thanks for y'all service y'all provide.

I recommend everyone take their car to Auffenberg Kia the service is amazing. They get you in and out as soon as possible. They’re willing to negotiate and work with you. Satisfaction Guaranteed!!!

Efficient and professional staff. The dealership itself is clean and well maintained. I have no complaints with the dealership or any of the staff and would recommend them for anyone wanting to get a new vehicle. The salesman who assisted me, Demarius Williams, was very nice to work with and we got the vehicle I wanted.

George was awesome he really made my mom and I comfortable he was not pushy and made sure we were sure with the purchase and gave me all the information I wanted… Thank you George and the whole team at KIA

Always the best …. !the best people …. Larry Haines ensures everything is top notch, I will always return, the best possible service

Joey Tilk, my service advisor, has always provided excellent communication and friendly service. I would highly recommend him.

By far, Ms. Ashley Mansker is the best representative I had in a long time.

Customer reps very knowledgeable, professional, and courteous. Explained all work to be done and provided estimate for work to be completed.

They provided amazing service within a reasonable timeframe and answered all of my concerns and questions.

Appt drop off was at 7:30am (yes, I know it is drop off only and not when they start on the car). I didn't get the technicians multi point inspection until 4:01pm. I was very disappointed that it took all day to get back to me. Oil change takes no longer than 20 mins, plus tire rotation another 20 on the safe side. If I would have 'waited' instead of drop off, I bet I would have gotten an answer sooner. Not cool! Luckily, my extended warranty covered the oil leak. But I had to keep my car there overnight. If they would have done the multi point earlier first thing, I would have had my car done that day. I've bought my last 6 cars from Auffenberg. Not happy with the service dept's communication with me. Alex is great! I've not dealt with Brock on a consistent basis. Ashley is getting better with communicating with me. However, I should not have to call at the end of the day to see if my car is ready. I only come here because of my extended warranty and they can get everything that was done on my vehicle.