John L. Sullivan Chevrolet of Roseville

New 888-689-6197 Dealer Website
Used 888-384-8969 Email Dealer
Service 866-868-5772

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Reviews

Average Ratings

4.8
Average based on 347 reviews.
  • John L. Sullivan dealership is the best!

    Salesman John Winkelman is the best! My whole experience was fantastic. Very much appreciated the courtesies extended to me by General Sales Man...

    Dealer Response

    Thank you so much for taking the time to write such a glowing review of your experience at our dealership, Maria! John, Mike and Eric are all wond...


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    Salesman John Winkelman is the best! My whole experience was fantastic. Very much appreciated the courtesies extended to me by General Sales Manager Mike De La Pena and his assistant, Eric. Even Jessica (who went over the manual/controls with me) was extremely professional and quite pleasant to work with. Great team you have there! Keep them all!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write such a glowing review of your experience at our dealership, Maria! John, Mike and Eric are all wonderful members of our team who, like all of our employees, are dedicated to making sure that each and every one of our customers receives a vehicle-buying experience that's as convenient, friendly and hassle-free as possible, and we're happy to hear that you feel you received such an experience from us. We look forward to seeing you again soon, and don't forget to visit us on Facebook and Twitter! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • Treated KWith Dignity

    Due to heart and cancer surgeries we went from employed to disabled and were forced into bankruptcy. We surrendered our car as a part of that. Hav...

    Dealer Response

    Hello Jack and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Franklin was ...


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    Due to heart and cancer surgeries we went from employed to disabled and were forced into bankruptcy. We surrendered our car as a part of that. Having received a letter from the dealership that they may be able to help us with purchasing a car we stopped in to see how their program worked. From the very first contact we were treated politely and professionally. Franklin Torrez worked with us, helped us find a vehicle that we were happy with and obtained bank approval, all within about 3 hours. We have a 2015 vehicle at a lower payment than our previous 2012 model that we surrendered. We had not intended to buy a car yet but wound up driving one home that afternoon. The experience was painless and not once were we treated like deadbeats or shown anything but friendly and helpful professionalism. Thank You!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Jack and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Franklin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All of us here at John L Sullivan Chevrolet hope you are doing well since surgery and make a full recovery. Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • great service Thank You

    Wanna say Thank You to Warren , Tony , Keith , Jason , Ron and Vido you guys are gave me the best deal on my 2015 Suburban

    Dealer Response

    Jay, we appreciate you taking time to leave us a great review! We are pleased to know that Warren, Tony, Keith, Jason, Ron and Vido did a great jo...


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    Wanna say Thank You to Warren , Tony , Keith , Jason , Ron and Vido you guys are gave me the best deal on my 2015 Suburban

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jay, we appreciate you taking time to leave us a great review! We are pleased to know that Warren, Tony, Keith, Jason, Ron and Vido did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • Great Service

    Joseph and his team Vito and Ron were great at getting me in my truck in a quick manner and within all my requests. Excellent service!!

    Dealer Response

    Chester, thanks for your kind words! We appreciate Joseph as well as the rest of our staff and we are thrilled that they were able to accommodate ...


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    Joseph and his team Vito and Ron were great at getting me in my truck in a quick manner and within all my requests. Excellent service!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chester, thanks for your kind words! We appreciate Joseph as well as the rest of our staff and we are thrilled that they were able to accommodate all of your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and take care! Best, Joy Sanders, CSI Manager, joys@chevyworld.com


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  • Great service and quick turnaround

    I brought my car in for an oil change and to take care of a few computer recalls, they said it would take about 3-4 hours. After 2 hours my car wa...

    Dealer Response

    Thanks so much for taking the time to share your feedback with us, Alexandria! We work hard to make sure our guests have an awesome experience. W...


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    I brought my car in for an oil change and to take care of a few computer recalls, they said it would take about 3-4 hours. After 2 hours my car was ready. They were awesome.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for taking the time to share your feedback with us, Alexandria! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • Excellent Service, Great Staff

    I was there on Friday for my regular oil change and maintenance check and as always, Dave was super friendly and helpful. I then saw our salesman ...

    Dealer Response

    Crystal, it was a pleasure to read about your fourth car buying experience with John L Sullivan Chevrolet. Congratulations on your purchase! I...


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    I was there on Friday for my regular oil change and maintenance check and as always, Dave was super friendly and helpful. I then saw our salesman Joseph Youbiba and made an appointment to come Saturday to get my husband another vehicle. Joseph was there bright and early Saturday morning and made our buying experience painless, easy and fun! This is the fourth vehicle we've purchased from John L. Sullivan and I wouldn't go anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Crystal, it was a pleasure to read about your fourth car buying experience with John L Sullivan Chevrolet. Congratulations on your purchase! It's delightful to know that Joseph could make your experience painless, easy and fun. We look very forward to seeing you again in the future! Best, Joy Sanders, CSI Manager, joys@chevyworld.com


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  • JLS Repairs

    My tech Ruben G. took the time to explain the issues with my vehicle and what I should address in the future. My advisor Bill D. kept me informed...

    Dealer Response

    Hi Eric and thank you for your kind words. We are very happy to hear that Ruben was so knowledgeable during your visit to our dealership, and that...


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    My tech Ruben G. took the time to explain the issues with my vehicle and what I should address in the future. My advisor Bill D. kept me informed and offered me all discounts that he was allowed (everything helps). It's really convenient having rentals available onsite.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Eric and thank you for your kind words. We are very happy to hear that Ruben was so knowledgeable during your visit to our dealership, and that he gave you some insight on your issue! We will be sure to pass along this great feedback to Ruben and Bill. Thank you again and we look forward to working with you again in the future! Best, Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • excellent service and john l sullivan

    every one i dealt with went out of their way to be not only friendly, but professional and the work that was promised was completed in the time th...

    Dealer Response

    Thank you for sharing your feedback, Mark! It is very important to our dealership that we earn the trust of our guests by following through with ...


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    every one i dealt with went out of their way to be not only friendly, but professional and the work that was promised was completed in the time that was ageed upon

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback, Mark! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing friendly and professional service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best, Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • Great Service!

    The service staff was very helpful to us in working with the company that sold us our extended warranty. As a result, 75% of the work we needed d...

    Dealer Response

    John, thank you for leaving us your review. We train our staff to go the extra mile and give the customer a positive experience. We are happy to h...


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    The service staff was very helpful to us in working with the company that sold us our extended warranty. As a result, 75% of the work we needed done was covered by the warranty. The staff kept in touch with us throughout the process right up to the completion of the repair work. We were very pleased with the outcome.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for leaving us your review. We train our staff to go the extra mile and give the customer a positive experience. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Best, Joy Sanders, CSI Manager, joys@chevyworld.com.


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  • Greatest Experience in Purchasing New Vehicle

    Had the most greatest experience buying our new cars. Fred Walker and Ron (Financing) were so awesome. We did not feel pressured and they made us ...

    Dealer Response

    Angela, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate...


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    Had the most greatest experience buying our new cars. Fred Walker and Ron (Financing) were so awesome. We did not feel pressured and they made us feel very warming. As long as J L Sullivan continues to have team members like Fred and Ron.... I will not hesitate to purchase another vehicle from them. :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Angela, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. It's delightful to know that Fred and Ron made your visit welcoming and pressure free, and we believe that's how every car buying experience should be. At John L Sullivan Chevrolet, we value our customers and we look forward to seeing you on your next visit. Best, Joy Sanders, CSI Manager, joys@chevyworld.com.


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