Reviews

Average Ratings

4.8
781 lifetime reviews. Includes reviews of Lexus of Sacramento from DealerRater.com
  • Great experience

    When i first walked into the Lexus Dealership i was a little skeptical at first because of the pressure that car salesman put you under when looki...


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    When i first walked into the Lexus Dealership i was a little skeptical at first because of the pressure that car salesman put you under when looking to purchase a vehicle. I was approached by a very nice salesman named Lonnie Daily. He was very nice and patient with me through the whole process because i couldn't decide rather i wanted the vehicle or not. There was no pressure what so ever and he assured me that i was making a great purchase and wouldn't have any regrets. His familiarity with the vehicle was excellent and he went out of his way to make sure i was happy with my purchase. I would recommend to anyone who is interested in purchasing a Lexus to go to Lexus of Sacramento and ask for Lonnie Daily.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience
    October 21, 2017

    We were lucky to be able to deal with Jim again. I feel we got a great deal as we did the first time we dealt with him. He???s very knowledgeabl...


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    We were lucky to be able to deal with Jim again. I feel we got a great deal as we did the first time we dealt with him. He???s very knowledgeable about the cars on the lot and helped us find the right fit for me. Thank you to Jim and Lexus for helping us get the car.

    Does recommend this dealer
    Came in for service or repair

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  • smooth car buying experience
    October 21, 2017

    Salesman was not pushy. He was very patient n understood our needs. I would recommend this dealership to family n friends Knowledgeable staff n g...


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    Salesman was not pushy. He was very patient n understood our needs. I would recommend this dealership to family n friends Knowledgeable staff n great customer service.

    Does recommend this dealer

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  • Excellent Service AGAIN
    October 20, 2017

    I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus...


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    I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus of Sacramento Service Director Dave Torkelsen re: the overdue service needed, thankfully he was able to fit me in the next day as I had a wedding to attend out of the area. And a well deserved Thanks to Service Advisor Brandy Joseph also as she was able to have the 60k service performed the same day!

    Does recommend this dealer
    Came in for service or repair

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  • Works like it should
    October 19, 2017

    Service is always great. I work with Nick and he is always open as to what the car needs. He doesn???t push the various recommended services if I ...


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    Service is always great. I work with Nick and he is always open as to what the car needs. He doesn???t push the various recommended services if I tell him only what I want. I don???t think you could carry enough money to cover all the suggested services. Great doing business with him. Also appreciate the waiting room donuts!

    Does recommend this dealer

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  • LovemyRX350
    October 19, 2017

    Great service, easy to work with and they do an awesome job. I don???t even mind the 40 minutes I drive to get there.


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    Great service, easy to work with and they do an awesome job. I don???t even mind the 40 minutes I drive to get there.

    Does recommend this dealer
    Came in for service or repair

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  • Amazing
    October 16, 2017

    My husband and I had our vehicle serviced first time customers. Ryan wonderful friendly professional. Rachelle is amazing very friendly profe...


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    My husband and I had our vehicle serviced first time customers. Ryan wonderful friendly professional. Rachelle is amazing very friendly professional when called to schedule for service. (Service was better than Mercedes) I would highly recommend Lexus Of Sacramento! Thanks again, Anonymous

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Representation of the Lexus Brand
    October 12, 2017

    Michael Kennedy has sold four amazing Lexus automobiles to us over the past 25 years. He is a gentleman who treats us almost like family. He answe...


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    Michael Kennedy has sold four amazing Lexus automobiles to us over the past 25 years. He is a gentleman who treats us almost like family. He answers all our questions because he knows his product. We drove every car in the SUV/Crossover class and once again chose Lexus because it is the best value for the money, excellent dependability, and Lexus stands behind their brand. Previously we have always purchased our automobiles as we tend to hold on to them for 5-8 years and keep them maintained; but this time we decided to try a lease. The finance manager, Thomas Knight, explained the lease throughly so we were informed and understood exactly what we were signing. We give Michael Kennedy and Lexus of Sacramento Five STARS - It was a pleasant and actually fun experience working with the Lexus of Sacramento team - including adorable Samantha who went through the automobile showing us every bell and whistle. We LOVE our beautiful new 2018 NX300!

    Does recommend this dealer

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  • Our Second Lexus Purchase from Lexus of Sacramento
    October 8, 2017

    We had researched Auto Trader and Costco Auto Program but decided to start here with our initial search as we had purchased a prior Lexus from ...


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    We had researched Auto Trader and Costco Auto Program but decided to start here with our initial search as we had purchased a prior Lexus from this agency. I should note that both Auto Trader and Costco's Auto Program were helpful and had similar certified models however required our traveling out of our 25 mile search radius. My initial contact was with Kent Owens who was very responsive to our initial inquiry. However upon arrival Kent was with another customer leading us to Michael Kennedy. The hand-off to Michael was very professional and allowed for continuity in dialogue initially established with Kent. Michael took his time to explain the details of the car despite the annual Fulton Avenue car show that completely interrupted access to their agency and normal operations. As a result of Mike's attentiveness / sensitivity to our needs the visit culminated into us driving off with a nice certified Lexus. By the way their Delivery Specialist (Samantha Williamson) took the time to get us acquainted to our new purchase while also offering any assistance (including home visits to program our garage opener). Thank You Michael Kennedy and team PS; This is our 3rd Lexus we have owned and have used their service department with upmost confidence and integrity that they will do what is right. and stand behind their work. I highly recommend this Lexus of Sacramento

    Does recommend this dealer

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  • Service at Lexus of Sacramento

    Lexus of Saramento have always treated me right! I bought three cars from them.


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    Lexus of Saramento have always treated me right! I bought three cars from them.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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