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Maita Toyota

(5,240 reviews)
Visit Maita Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (916) 945-9281 (916) 945-9281
Used (916) 945-9156 (916) 945-9156
Service (916) 945-9252 (916) 945-9252

Reviews

(5,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Toyota from DealerRater.

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Pleasant, efficient and professional.

Pleasant, efficient and professional. Service people were friendly. Maintenance was done in the time that I was told

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a roof rack added to my vehicle after I purchased

I had a roof rack added to my vehicle after I purchased it. I was called that the part was in and I made an appointment, I came in for my appointment and the service department was so extremely organized and helpful. I was asked if I needed a rental car during the few hours that it was going to take for the item to put on my car and it was very simple and easy to get. I was not charged for a rental car. Every staff member that I dealt with was extremely pleasant and helpful. The installation took less time than they told me it would and I was completely satisfied with all of the work that was done on it. Though the dealership is far from my home I plan on using their service department to do all of my services on the car instead of going to a dealership close to my home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service adviser was excellent.

The service adviser was excellent. She communicated things clearly and was forthright. I’ll ask for her next time. Service itself was good, as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris did a great job checking me in and explaining what

Chris did a great job checking me in and explaining what needed to be done for the maintenance on my car. Excellent service as always! Thank you, Maita Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice folks.

Nice folks. BUT Still waited about three hours for a standard vehicle checkup with reservation.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

The employees at Maita Toyota have always been cordial

The employees at Maita Toyota have always been cordial and helpful. I was informed of what the service entailed, the cost (prepaid service at time of sale) and approximate completion time. I had a ride back but decided to stay since the waiting room is nice and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience!

I had a great experience! People were great and my purchase was simple and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Received prompt and curtious service Good pricing and my

Received prompt and curtious service Good pricing and my needed repair was handled quickly and efficiently

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Other than the long wait, my service needs were met well

Other than the long wait, my service needs were met well and the staff were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was looking to check out the Avalon Hybrid but there

I was looking to check out the Avalon Hybrid but there were no cars on lot which was disappointing. I'm ready to buy but how do buy if there are no cars.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.