Reviews
We were so disappointed that my husband had to wait 3...
We were so disappointed that my husband had to wait 3 hours for the service! We could at least have been told that it would be so long and we would have picked him up.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us. We are sorry to hear you had a frustrating experience. We appreciate you bringing this to our attention.
Excellent service and fast. Very professional and...
Excellent service and fast. Very professional and friendly. I appreciate Maita and the quality that they bring to the market. Their waiting room is clean and well appointed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you had excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Maita Toyota of Sacramento, we wish you many happy miles in your Toyota. We look forward to serving you for many years to come!
You guys couldn’t fix the problem in the truck and I...
You guys couldn’t fix the problem in the truck and I still have the three years warranty bumper to bumper. I bought the vehicle new and lifted from you guys. The salesman and manager said that if anything goes wrong within three years I have the warranty.. What happen to the warranty?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.
Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.
Thank you for taking care of my car for 4 years, and more...
Thank you for taking care of my car for 4 years, and more to come. Godbless guys! Keep it up! Stay safe, as you keep us safe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. Being able to serve amazing people like you really make our job easy. We look forward to helping you for years to come.
Hi service dept.Drop a note many thank you for the...
Hi service dept.Drop a note many thank you for the service. Our cat is happy runs as well.. have a good day! Happy Holidays...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review and your kind words! Happy Holidays from our family to yours.
Jason did a good job as a customer service employee. Very...
Jason did a good job as a customer service employee. Very helpful in offering suggestions for care of my Highlander and was able to get a discount on my bill.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review! We are happy to hear that Jason was able to give you amazing service. We look forward to helping you again in the future.
I was very happy with the customer service I received...
I was very happy with the customer service I received when I arrived. The kindness of the person who helped me that day was outstanding, thank you all so much!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this amazing review. Glad to hear you had a good experience with us. We look forward to seeing you again in the future.
I have counted on Maita Toyota to take care of my Prius...
I have counted on Maita Toyota to take care of my Prius since it was brand new. They have given great service for 9 years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
9 YEARS! We are honored that you have chosen us to serve you for so long. Thank you for being part of our community. Cheers to many more years working together!
Good dealership, the employees are very help. Within time...
Good dealership, the employees are very help. Within time my car has been serviced. I really like the behavior of workers at dealership. Excellent work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear you had such a great visit at Maita Toyota and that our team was friendly and helpful. Thank you for taking the time to leave your comment. We look forward to helping you again in the future.
Maita's service department has always been professional...
Maita's service department has always been professional and great value for your dollar. Val Valadez is helpful and cares about your needs and your time. Thanks for being there for Toyota owners.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating! We agree Val is a pleasure to work with, we are lucky to have him on our team! We look forward to serving you in the future!