Reviews
Exciting and no hassel new car purchase.
The sales people were friendly and helpful. they answered all our questions and did not exert pressure on us to close the deal. We felt very comfortable through the whole process.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional customer service
Marta Toyota sales team was some of the finest sales staff around, they didn’t waist my time an provide useful information through out the car buying process
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Appointment 2/4/2020
Had appointment for 8:59 am and the representative was promptly at my car door when I pulled in. The Service Advisor was very thorough, reviewed the service requirements with me and saw to it that my car was serviced and ready for pick up just as promised. The Courtesy car was was a bit disappointing however as a lot of soap deposits left on my car, requiring me to get it rewashed. Overall, pleased with my work done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department listened to my concerns about...
Service department listened to my concerns about automatic door locks. Andrew went the extra mile and try to remedy the problem. I appreciate it that very much. Everyone was very courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The salesman was not pushy. Showed us exactly what we...
The salesman was not pushy. Showed us exactly what we asked for. The finance lady was very nice and polite. She knew what she was doing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My entire experience purchasing a vehicle from Maita...
My entire experience purchasing a vehicle from Maita Toyota was a very good one. Working w Sales Consultant Shane Gozlou was exceptional and the reason I traveled far to complete the transaction. I would definitely recommend to a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Advisor are great!
I have been taking our vehicles to Kaita for many years and have always received great service and sound advice. The advisors are knowledgeable and take the time to explain everything in detail. They do not attempt to take advantage of you re additional services, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MAITA TOYOTA always provides fast, friendly and...
MAITA TOYOTA always provides fast, friendly and professional service. I also really enjoy the mini cafe they have in the customer waiting area. Worth every penny!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service on Oil Change.
It was a grade appointment. I came on time as scheduled, and been served within 5 minutes (no waiting time}. Karina took me in, and discussed detailed what service I needed for my car. Service were been done in 35 mins, and I have a call from Karina about it. I'm really satisfied with the service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
20 Thousand Miles Maintenance
I've dealt with David McCready of Maita Toyota Sacramento on Auburn Blvd for the first time and receive excellent service from him; however I've been a customer for many years and I have always received nothing but the best customer service on maintenance of my car as well as purchase of my new Camry. Keep up the good work:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car