Reviews
Worst customer service ever!!
Worst customer service. Don't get back to you. The GM Eric and the owner Steve are rude and just want their money. Too bad you can't make money without customers! GO ANYWHERE BUT HERE!!! They just want your money and once they get it they treat you like dirt.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for your negative experience. It’s unfortunate that there was miscommunication and you were unhappy with your service. We value our customers and truly appreciate the time to share your opinions. Again, thank you for taking the time to write this review.
VERY HAPPY
I bought my Camry from Jonny. He was really great he worked with us to get us the best deal. He is very friendly and professional at the same time. I would recommend him to anyone looking to purchase a Toyota or Scion for that matter. Thanks Jonny great job your the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review and recommendation. It is great to read Jonny was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you and your Camry again in the future.
Awesome
Mehdi Raza, was great. Efficient and great communication. Made this transaction go smoothly and I would recommend or refer Mehdi to a future car buyer. No pressure, just an easy no hassle purchase. Thank you very much for your service and assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this awesome review. Mehdi is a valued team member who goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We wish you safe travels in your new vehicle and look forward to serving you again soon!
New Tacoma 4x4
I had the pleasure of doing business with Mehdi. He found a4x4 Tacoma that three other dealers could not locate. The entire staff was very polite. Everyone made the process very easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your comments and feedback. Mehdi is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Enjoy your new Tacoma and we look very forward to serving you again with any future vehicle needs.
Easy purchase!
I haved purchased a number of vehicles over the years and this was one of the easiest transactions ever. Mahdi was a good communicator. We traded a number of emails before talking on the phone. He was always prompt and to the point. The same continued in the dealership. He was helpful. He addressed the concerns I had with the used vehicle quickly without question. He was extremely professional. The biggest thing was he never SOLD me a car. He did not use the old four boxes on a piece of paper or question my monthly payment ability tactics I have endured a number of times. He simply offered me a price that was reasonable and fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear about your recent buying experience here at Maita Toyota. Thank you for taking the time to share your review and kind feedback. Medhi is a prime example of the professional and knowledgeable service we strive for each day. It is important to us to make sure the customer has all the information they need to make an informed decision that fits their needs. We wish you many happy miles in your new Toyota and look forward to serving you for many years to come!
Super efficient and transparent. Great dealership
This is an excellent place to buy or lease a vehicle. I didn't feel pressured or intimidated. All my questions and concerns were addressed. Both the salesman and the finance man treated me with respect and courtesy. I highly recommend Maita Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Barbara, thank you for sharing this great experience! It is wonderful to hear Michael and Paul helped make your recent purchase efficient and transparent. They love to help customers find just what they want and the great deal they need. We are also honored to have your high recommendation and look forward to serving you with any future vehicle needs. Your Friends at Maita Toyota Sales and Service
New Auto Purchase
Entire Maita staff were awesome!! Recommend anyone wanting to purchase a vehicle to only consider this dealership. After the sale, I received 5 follow-up calls, to make sure I was completely satisfied with my purchase. The purchase was seamless and very enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for such an wonderful review. We are grateful and honored to have your recommendation. Thank you again for choosing Maita Toyota and we look forward to serving you and your Prius again. Best Regards, the Sales and Service Team at Maita Toyota
145,000 miles and still going!
Passed the state smog inspection again today with 145,000 miles on my Highlander. All repair and maintenance work has been done by Maita Toyota, since 2003. Thank you Maita Toyota for maintaining my "senior vehicle."
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your long term customer loyalty! We are honored to have your trust to care for you Highlander for all these years and miles! Thank you again for your review and testimony to the Maita Toyota Service Team and we look forward to serving you again! Best Regards, the Sales and Service Team at Maita Toyota
TERRIFIC VEHICLE PURCHASE EXPERIENCE
Mehdi was a terrific sales person, guiding me through the process of buying my first Toyota Sequoia Platinum vehicle. He NEVER wasted my time. He was very respectful of how busy I am and did not haggle with me on price. He offered me the best price right away for the new vehicle and the best price for my trade. I was so happy that he did not cost ME extra hours away from my business and my family. He made the whole purchase experience as easy and thoughtful as possible. He beat every other salesperson and dealership dollar wise but he also beat everyone on COURTESY, PROFESSIONALISM AND KINDNESS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandra, thank you for such a thoughtful and wonderful review. Mehdi is one of our finest product specialists and we are so happy to hear he helped create such a terrific experience for you. We understand that your time is valuable and strive each day to ensure each customer leaves feeling just as you do. We look forward to serving you and your new Toyota Sequoia for many miles and years to come. Best Regards, the Sales and Service Team at Maita Toyota
Great service advisor EDGAR SANCHEZ
Mr. Sanchez was the nicest, best educated advisor ever! The car seems fine so I guess the service was also excellent. Thank you Maita Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We love to hear that Eddie provided you with such great service. He is a a great example of the professional service we strive to provide each of our customers. We appreciate your business and we look forward to servicing your Corolla for years to come.