Reviews
You guys were marvelous very very respectful very
You guys were marvelous very very respectful very accommodating. You guys tell the truth and we really appreciate that and thank you for all your help. I really do appreciate it. You guys go you guys rock
You guys were marvelous very very respectful very
You guys were marvelous very very respectful very accommodating. You guys tell the truth and we really appreciate that and thank you for all your help. I really do appreciate it. You guys go you guys rock
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for your kind words. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager
Regina was very knowledgeable and helpful in answering
Regina was very knowledgeable and helpful in answering all the questions I had. Great customer. I hope to purchase the vehicle from EGT
Regina was very knowledgeable and helpful in answering
Regina was very knowledgeable and helpful in answering all the questions I had. Great customer. I hope to purchase the vehicle from EGT
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking time out of your day to review Regina. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
They are very professional and supportive.
They are very professional and supportive. Prices are little bit higher than others but very great service they provide
They are very professional and supportive.
They are very professional and supportive. Prices are little bit higher than others but very great service they provide
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your feedback. I am happy to hear our staff was professional and supportive. I have addressed your concerns about pricing with our upper management. We strive to keep our prices competitive with other Service Centers. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
EGT has and continues to be customer service oriented and
EGT has and continues to be customer service oriented and performs above standard work. On rare occasions certain staff may pressure a customer to have work performed however it’s not over bearing.
EGT has and continues to be customer service oriented and
EGT has and continues to be customer service oriented and performs above standard work. On rare occasions certain staff may pressure a customer to have work performed however it’s not over bearing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your feedback. We appreciate your time and your business. Come see us again soon. Sincerely. Jeannette Blair Customer Relations Manager
Great customer service and care.
Great customer service and care. I appreciate the team taking time to explain things to me!
Great customer service and care.
Great customer service and care. I appreciate the team taking time to explain things to me!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking time out of your day to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager
Melissa was absolutely fantastic, attentive, intuitive,
Melissa was absolutely fantastic, attentive, intuitive, and really listened to what we were looking for and helped us get our dream family car! She put us in great hands working with Winnie in sales, and finalizing our trade in and financing with Duong. The whole team was honest, proactive, and consistent in their communication. They took care of us from our inquiry until we drove off the lot. I cannot say enough good things about our experience working with them; and if we are ever looking for another Toyota we will definitely contact Elk Grove Toyota!
Melissa was absolutely fantastic, attentive, intuitive,
Melissa was absolutely fantastic, attentive, intuitive, and really listened to what we were looking for and helped us get our dream family car! She put us in great hands working with Winnie in sales, and finalizing our trade in and financing with Duong. The whole team was honest, proactive, and consistent in their communication. They took care of us from our inquiry until we drove off the lot. I cannot say enough good things about our experience working with them; and if we are ever looking for another Toyota we will definitely contact Elk Grove Toyota!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Congratulations on your new vehicle. I am thrilled to hear about your experience with Melissa, Winnie and Duong. I shared your kind words with their Managers. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager
This Toyota dealership is not comprised of scam artist,
This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest and customer focused and not seeking increase in overall profits. Unlike, another Toyota dealership that seek to rip off customers in service repairs to show high profits and high commission at customer’s expense. As a long time Toyota customer Elk Grove Toyota represents the Toyota Brand. I strongly urge any customer seeking doing business with Toyota service I recommend Elk Grove Toyota.
This Toyota dealership is not comprised of scam artist,
This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest and customer focused and not seeking increase in overall profits. Unlike, another Toyota dealership that seek to rip off customers in service repairs to show high profits and high commission at customer’s expense. As a long time Toyota customer Elk Grove Toyota represents the Toyota Brand. I strongly urge any customer seeking doing business with Toyota service I recommend Elk Grove Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello William, Thank you for your kind words about our dealership and staff. I am happy to hear you feel comfortable and satisfied when visiting us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager
Mo and Lee were very helpful and made the process of
Mo and Lee were very helpful and made the process of buying our first car great.
Mo and Lee were very helpful and made the process of
Mo and Lee were very helpful and made the process of buying our first car great.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulation on your first car! We are very excited for you to enjoy many new adventures in your new vehicle. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager
Tires replaced, alignment, and oil /filter change all
Tires replaced, alignment, and oil /filter change all within a few hours! Excellent customer service!
Tires replaced, alignment, and oil /filter change all
Tires replaced, alignment, and oil /filter change all within a few hours! Excellent customer service!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your review on our Service staff. We are thankful to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager
Very good customer service.
Very good customer service. Excellent update on progress while vehicle at the dealer being worked on
Very good customer service.
Very good customer service. Excellent update on progress while vehicle at the dealer being worked on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to review Elk Grove Toyota. I am happy to hear you were updated during the process. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager