Elk Grove Toyota

4.5
(3,392 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 6:00am–6:00pm
Sunday 9:00am–8:00pm Closed

Inventory

See all 56 vehicles from this dealership.

Reviews

4.5
(3,392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Toyota from DealerRater.

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5.0

I noticed that the service since arrived the agents were

I noticed that the service since arrived the agents were all courteous and the vehicle was serviced sooner than I thought

5.0

I noticed that the service since arrived the agents were

I noticed that the service since arrived the agents were all courteous and the vehicle was serviced sooner than I thought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Very friendly and professional had a wonderful experience

Very friendly and professional had a wonderful experience Richard was so helpful and generous and very kind gave us different options

5.0

Very friendly and professional had a wonderful experience

Very friendly and professional had a wonderful experience Richard was so helpful and generous and very kind gave us different options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your review on Richard. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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5.0

Fast and friendly service with clean bathrooms and a nice

Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service.

5.0

Fast and friendly service with clean bathrooms and a nice

Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for reviewing your service and our facilities. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

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2.0

Came in ready to buy a Camry with my wife.

Came in ready to buy a Camry with my wife. Not a soul approached us. There were at least 10 salesman standing around near the door who couldn’t be bothered to assist us or even ask us if we needed help. We left, drove to Mazda and purchased there instead.

2.0

Came in ready to buy a Camry with my wife.

Came in ready to buy a Camry with my wife. Not a soul approached us. There were at least 10 salesman standing around near the door who couldn’t be bothered to assist us or even ask us if we needed help. We left, drove to Mazda and purchased there instead.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jim, I truly apologize for your experience. This is not the way we want any of our customers to feel when visiting our dealership. I have addressed your concerns with our Sales Managers and staff. This issue will not be taken lightly. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

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5.0

The express service is very efficient.

The express service is very efficient. Roomy bay to drive up to, large comfy waiting room. The tech always comes by to give me a personal update.

5.0

The express service is very efficient.

The express service is very efficient. Roomy bay to drive up to, large comfy waiting room. The tech always comes by to give me a personal update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your business and your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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5.0

5star Customer service their don’t over charger you like

5star Customer service their don’t over charger you like other dealers. Their provide you with free rental if there is a delay in service. elk grove Toyota best…. Best customer service rep Kane Bui

5.0

5star Customer service their don’t over charger you like

5star Customer service their don’t over charger you like other dealers. Their provide you with free rental if there is a delay in service. elk grove Toyota best…. Best customer service rep Kane Bui

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Cheng, Thank you for taking the time to review our dealership. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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5.0

The car buying experience at Elk Grove Toyota was very

The car buying experience at Elk Grove Toyota was very pleasant. The sales people are easy to deal with and knowledgeable. They really show that they care about your needs. Thank you so much, Elk Grove Toyota! - Janet

5.0

The car buying experience at Elk Grove Toyota was very

The car buying experience at Elk Grove Toyota was very pleasant. The sales people are easy to deal with and knowledgeable. They really show that they care about your needs. Thank you so much, Elk Grove Toyota! - Janet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Janet, Thank you for choosing Elk Grove Toyota. I am happy to hear you enjoyed your time with our staff. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

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5.0

I had an overall great dealership experience, all staff

I had an overall great dealership experience, all staff members that I encountered were very friendly.

5.0

I had an overall great dealership experience, all staff

I had an overall great dealership experience, all staff members that I encountered were very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your review. I am happy to hear everyone was friendly. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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5.0

Every person who helped in the process knew what they

Every person who helped in the process knew what they were doing and did had friendly attitudes

5.0

Every person who helped in the process knew what they

Every person who helped in the process knew what they were doing and did had friendly attitudes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your review. We hope you are enjoying your new vehicle. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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2.0

Had a 10:30 - it took 30+Min sitting in the car for a

Had a 10:30 - it took 30+Min sitting in the car for a service tech to walk me into the shop to check in ! What good is having an appointment??

2.0

Had a 10:30 - it took 30+Min sitting in the car for a

Had a 10:30 - it took 30+Min sitting in the car for a service tech to walk me into the shop to check in ! What good is having an appointment??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, I sincerely apologize for your experience with our Service department. I addressed your concerns with our Service Manager and staff. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

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