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Reviews

Average Ratings

4.9
1128 lifetime reviews. Includes reviews of Elk Grove Toyota from DealerRater.com
  • Awesome Dealership

    I have had my 2002 Toyota Camry serviced at Elk Grove Toyota for the past year and a half and have found the experience to be fantastic. The quali...

    Dealer Response

    Thank you for taking the time to review our dealership here online. I am thrilled to hear you have been enjoying our Service department. I will be...


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    I have had my 2002 Toyota Camry serviced at Elk Grove Toyota for the past year and a half and have found the experience to be fantastic. The quality of work performed is excellent, whether it be a simple oil change or the major servicing (30K, 60K, 90K). Prices are reasonable and the work is always performed correctly the first time. Service advisors are very knowledgeable and do not recommend unnecessary services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to review our dealership here online. I am thrilled to hear you have been enjoying our Service department. I will be sure to share your kind words with our staff. Our customer satisfaction is important to our company. Thank you again for reviewing us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager Jblair@elkgrovetoyota.com (916)405-8000


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  • Great Customer Service! Exceptional Trade-in deal.

    I went to the dealership to look for a used Lexus IS250, they didn't have it the first time, they took my name and number and a few days later the...


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    I went to the dealership to look for a used Lexus IS250, they didn't have it the first time, they took my name and number and a few days later the car I wanted was available, they did a wonderful job of getting what I wanted and getting me a great deal on my trade-in, got my car and give me what I wanted for my trade-in. Can't ask for anything more. Eric Castillo did a great job of keeping me informed and following up with me on getting me my new car. Gave me a deal, I can't reject. This dealer have lot of new and used cars, great selection. Why waste your time anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience
    March 20, 2017

    Great cars and no hassle sales. I really felt no pressure on the sales. We looked at other places and had a great experience. Lyndon Smith was ou...


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    Great cars and no hassle sales. I really felt no pressure on the sales. We looked at other places and had a great experience. Lyndon Smith was our sales rep. He did a fantastic job and seemed quite knowledgeable. Thank you for a great experience.

    Does recommend this dealer

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  • Thank you Eric Castillo!
    March 20, 2017

    On Friday 03/17/17 at approx 6 pm, I was greeted and met by Eric Castillo. Mr. Castillo showed me and my girlfriend some new and used Toyota vehic...


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    On Friday 03/17/17 at approx 6 pm, I was greeted and met by Eric Castillo. Mr. Castillo showed me and my girlfriend some new and used Toyota vehicles. He knew from the get-go that I was merely interested in looking at cars and not planning on buying. He understood and nonetheless still showed me around. We test drove some vehicles and together, we found a used Toyota Corolla 2016 Sport that had less than 7,000 miles. He showed me the Carfax and not once did he ever pressure me in buying the vehicle. I asked him if we could run some numbers and he was more than happy to do so. I surprised him with some numbers from Patelco Credit Union and Golden One. They were going to give me a 2.64 APR, but Eric managed to lower it to a 1.9% APR for a USED vehicle! Used! I told him that I was ready to buy the car that night. He showed me other paperwork and even managed to save me $500 from my down payment. Though his shift ended at 9 pm, he stayed with me every step of the way and walked me into my new car at 11 pm (well past closing hours). He set up my bluetooth for my phone, showed me how the car works, and gave me a lot of pointers. I couldn't be more happy. Not once did he make me feel pressured nor did he make me feel anything negative. His entire goal was simply to save me money and get a car that works for me. I like to give credit where credit was due and Eric certainly earned it. Thanks to his expertise, professionalism, and hard-work, I was able to obtain a new car that will surely last me many years. Thank you Eric! I couldn't have done it without you.

    Does recommend this dealer

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  • Best Service Ever
    March 18, 2017

    Make sure you talk to James who will definitely get you the best deal possible. Then talk to Adam in the Finance department to finalize your pape...


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    Make sure you talk to James who will definitely get you the best deal possible. Then talk to Adam in the Finance department to finalize your paperwork. Nothing but great service from these guys. They've been there for a long time and they like to cut to the chase. No games. Go in, pick your car, get the best deal around, drive off in the car of your dreams. Thats it. Done. I was out of there in 1 hour. Will definitely come back for a second, third, forth, fifth vehicle. Paul

    Does recommend this dealer

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  • Mikhail's customer
    March 18, 2017

    Very informative and straight to the point. Exceeded my expectations on buying my vehicle. Would come back for my next vehicle in the future. Good...


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    Very informative and straight to the point. Exceeded my expectations on buying my vehicle. Would come back for my next vehicle in the future. Good job Mikhail

    Does recommend this dealer

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  • Great service. Best prices in the area.
    March 13, 2017

    I worked with Brian Rea to find a new Toyota Tacoma and it couldn't have been easier. I used TrueCar to get estimates on the build options I was l...

    Elk Grove Toyota - Elk Grove CA

    Thank you for taking the time to review us here on DealerRater. I am delighted to hear Brian got you the vehicle you wanted for a good price. I wi...


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    I worked with Brian Rea to find a new Toyota Tacoma and it couldn't have been easier. I used TrueCar to get estimates on the build options I was looking for and ElkGrove beat all local prices by a big margin. Also - no local dealerships actually had the options I was looking for in-stock, but Brian and the Elk Grove team were able to get the exact model I was looking for in in less that 2-weeks. Couldn't have been happier with the experience all around.

    Does recommend this dealer
    Elk Grove Toyota - Elk Grove CA

    Thank you for taking the time to review us here on DealerRater. I am delighted to hear Brian got you the vehicle you wanted for a good price. I will share your kind words with him. We hope you are enjoying your new Toyota Tacoma! We look forward to welcoming you back. Sincerely, Jeannette Blair Customer Relations Manager


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  • Great experience at Elk Grove Toyota!
    March 12, 2017

    Shamir Khan made our new car buying experience very comfortable. He is extremely knowledgeable and experienced with the hybrids. He goes at your p...

    Elk Grove Toyota - Elk Grove CA

    Thank you for your business and the five star review. I am happy to hear Samir was knowledgeable and experienced with hybrids. He will be thrilled...


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    Shamir Khan made our new car buying experience very comfortable. He is extremely knowledgeable and experienced with the hybrids. He goes at your pace and makes you feel like your are not only important to him but goes out of his way to answer all your questions. 5 start service all the way!

    Does recommend this dealer
    Elk Grove Toyota - Elk Grove CA

    Thank you for your business and the five star review. I am happy to hear Samir was knowledgeable and experienced with hybrids. He will be thrilled when I share your kind review with him and his manager. We greatly appreciate your business. Thank you again for the review. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager


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  • Best Price in Town
    March 8, 2017

    I dealt with Jeremy Coffelt the price he gave me couldn't be beat by any other dealers ( Lodi Toyota & Folsom Lake Toyota) plus the No Interest fo...

    Elk Grove Toyota - Elk Grove CA

    Congratulations on your new 2017 Toyota Camry SE! I am happy that Jeremy was able to get you the best deal for the car you really wanted. Our cust...


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    I dealt with Jeremy Coffelt the price he gave me couldn't be beat by any other dealers ( Lodi Toyota & Folsom Lake Toyota) plus the No Interest for 72 months made our 2017 Toyota Camry SE a reality! Jeremy also gave us some additional car accessories. Thank you Jeremy!

    Does recommend this dealer
    Elk Grove Toyota - Elk Grove CA

    Congratulations on your new 2017 Toyota Camry SE! I am happy that Jeremy was able to get you the best deal for the car you really wanted. Our customer satisfaction is important to our company and staff. Thank you for taking time to review us here online. We look forward to seeing you for your future Toyota Care services. Sincerely, Jeannette Blair Customer Relations Manager


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  • New Toyota sienna

    I have a head purchased my new Toyota sienna 2017 year couple month ago, and I very happy with everything,from came over over there-over there a...


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    I have a head purchased my new Toyota sienna 2017 year couple month ago, and I very happy with everything,from came over over there-over there and to the last part of purchase. I had mid and conversation with Mr. Long and then with Jamse seller manager. All star is friendly and very nice I'm really happy and appreciate for everyone for I had a good time. Elk grove Toyota is really good location for everybody.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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