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Reviews

Average Ratings

4.9
Average based on 9 reviews.
  • Happiness at Niello

    Niello has always served me very well whenever I've gone to them. I wood highly recommend them to anyone who needs any part of dealership experience.


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    Niello has always served me very well whenever I've gone to them. I wood highly recommend them to anyone who needs any part of dealership experience.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • My new car experience

    On Friday, September 2, I purchased a new vehicle at Niello Acura, in the Roseville Automall. My sales associate, Chris Knutson, was attentive, fr...


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    On Friday, September 2, I purchased a new vehicle at Niello Acura, in the Roseville Automall. My sales associate, Chris Knutson, was attentive, friendly, knowledgeable and professional. I ended up trading in my 2007 Acura TL-S and purchased a 2017 Acura RDX. Chris made the entire transaction enjoyable and easy. If you need a new vehicle, would highly recommend doing business with Chris.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chris Lucero

    Chris Lucero, service rep did an amazing job attending to my service needs. Courteous, knowledgable, thorough, timely. Service from Chris was spot...


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    Chris Lucero, service rep did an amazing job attending to my service needs. Courteous, knowledgable, thorough, timely. Service from Chris was spot on. The best service department I have ever experienced.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service!!! A+

    Gary Riley was absolutely amazing! We just purchased a Brand New 2016 Acura MDX SH-AWD w/Tech Package and we got everything we wanted. Gary was GR...


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    Gary Riley was absolutely amazing! We just purchased a Brand New 2016 Acura MDX SH-AWD w/Tech Package and we got everything we wanted. Gary was GREAT, he didn't pressure us not even once. You'll also get a good price from him too. Gary was very professional, friendly and easygoing. Thanks Gary and thanks Niello Acura - Roseville for making this a smooth car buying experience. His email and phone numbers: Griley@niello.com 916-710-2980 or 916-872-2434

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Loving my car!

    I called on a vehicle they had is stock. I asked if they could do a better price and I was told "no" at first that it was "already discounted". Af...


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    I called on a vehicle they had is stock. I asked if they could do a better price and I was told "no" at first that it was "already discounted". After telling them the payment I was looking for they lowered the price and helped get me great financing! We did everything by phone and they had all the paperwork ready to go when we arrived. Nice people and clean vehicles, I just could have done without the sales tactics.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Helpful dealer who was too far away for this buyer

    The sales staff was very helpful and considerate. They returned my call as promised and discussed the process by which an out of state buyer could...


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    The sales staff was very helpful and considerate. They returned my call as promised and discussed the process by which an out of state buyer could take possession of a vehicle. I would recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Once in a Million

    Once in a million 19 Apr 2013 I was perfectly happy as I was leaving the hardware store on the 19th of March until a speeding vehicle hit my cherr...


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    Once in a million 19 Apr 2013 I was perfectly happy as I was leaving the hardware store on the 19th of March until a speeding vehicle hit my cherry 2001 Acura CLS and totaled it. I was going to drive that car until the wheels fell off, but I thought that dream ended before the last piece of chrome hit the pavement. I was wrong. A few days later the insurance matter was settled and a check was on its way. I had not given a moment’s thought to the replacement car. But as I sat in front of my computer I Googled to see what was out there and started with a search for a 2001 Acura CLS. As incredible as it may sound the first hit on my search was a 2001 Acura CLS, less miles than on my old car, with a price slightly less than the insurance payoff, placed on the market just a few days ago and it was located less than four miles from my home at Nello Audi. First thing in the morning I was greeted by Tammi Chance and lead to the car. It was identical to my totaled car. Same color, inside and out, same accessories and in cherry condition. After a ride Tammi lead me through the paperwork with the attention and professionalism one would have expected when buying a new Aud i. Within a few minutes my dream returned. I was going to drive a 2001 Acura CLS until the wheels fall off. The total experience with Tammi Chance, the financial office and the service department was exemplary. I just have one challenge and that is deciding if I want to have Nello Audi or Nello Acura servicing my car. I will make the logical decision when time comes and I do look forward to having some fun with Nello Acura on the next routing service explaining how my car has a different VIN. A very Satisfied Customer of Nello.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • I'm a very happy customer...

    I bought a used car from here a couple of weeks ago. I was very impressed with how helpful, Brian, the salesman was. He even stayed a few hours af...


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    I bought a used car from here a couple of weeks ago. I was very impressed with how helpful, Brian, the salesman was. He even stayed a few hours after he was off, not knowing if I was going to purchase a car or not. He was very knowledgeable and friendly. I had such a positive experience here and I would recommend it to everyone. I love my car and feel as if I got a great deal. I will definitely purchase from Neillo Acura again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Niello Acura

    The service at this dealership is awesome! No pressure, no waiting, no issues! Chris Knutson and the staff at Niello Acura is customer service #1. EA


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    The service at this dealership is awesome! No pressure, no waiting, no issues! Chris Knutson and the staff at Niello Acura is customer service #1. EA

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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