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Reviews

Average Ratings

4.9
117 lifetime reviews. Includes reviews of Niello Acura from DealerRater.com
  • Happiness at Niello

    Niello has always served me very well whenever I've gone to them. I wood highly recommend them to anyone who needs any part of dealership experience.


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    Niello has always served me very well whenever I've gone to them. I wood highly recommend them to anyone who needs any part of dealership experience.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service and Purchase
    May 12, 2017

    First, the service provided by Chandra was excellent. Friendly and knowledgeable, couldn't ask for more. Second, sales. As usual Chris Knutson ...


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    First, the service provided by Chandra was excellent. Friendly and knowledgeable, couldn't ask for more. Second, sales. As usual Chris Knutson was very helpful, knowledgeable, friendly and a pleasure to do business with. Have been working with him for years. Wouldn't have it otherwise.

    Does recommend this dealer

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  • 5 Star all the way around.
    April 12, 2017

    I bought a car from Bentley dealer in Las Vegas few years ago. The customer service was great. Me and my wife received the same type of customer s...


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    I bought a car from Bentley dealer in Las Vegas few years ago. The customer service was great. Me and my wife received the same type of customer service here couple days ago when we bought a car for my wife. Everything was smooth. Daniel our sales rep and Craig the sales manager were both great. So was everyone else. Craig would find excuse after excuse to give us better deal after deal after deal and after deal. The only thing was left is to just give us the car for free. I also love the fact that sales people are cool with eacother. Every other dealer we been to we found that it's a cut throat style between all the sales reps. Not here though. Other sales people would find an excuse to talk to us or ask us questions while our sales person was down on his knees making sure the car was shiny enough and cleaning every little thing on it. While I am a Mercedes Guy. I will keep the new NSX in mind!

    Does recommend this dealer

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  • 5 Star Service

    I bought a car from Bentley dealer in Las Vegas few years ago. The customer service was great. Me and my wife received the same type of customer s...


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    I bought a car from Bentley dealer in Las Vegas few years ago. The customer service was great. Me and my wife received the same type of customer service here couple days ago when we bought a car for my wife. Everything was smooth. Daniel our sales rep and Craig the sales manager were both great. So was everyone else. Craig would find excuse after excuse to give us better deal after deal after deal and after deal. The only thing was left is to just give us the car for free. I also love the fact that sales people are cool with eacother. Every other dealer we been to we found that it's a cut throat style between all the sales reps. Not here though. Other sales people would find an excuse to talk to us or ask us questions while our sales person was down on his knees making sure the car was shiny enough and cleaning every little thing on it. While I am a Mercedes Guy. I will keep the new NSX in mind!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing. My experience was taking to another level.
    March 31, 2017

    I just want to share an experience that was unforgettable. I recently purchased a used vehicle (Classic Car) From Niello"s .I purchased the car wi...


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    I just want to share an experience that was unforgettable. I recently purchased a used vehicle (Classic Car) From Niello"s .I purchased the car with the help of videos photos and many conversations without visiting the dealership as I reside cross country. When I received the car from transport I was very satisfied with the physical condition of the vehicle. Then it came to my attention over a period of several weeks that there were a few mechanical issues that I did not expect. So I contacted the sales department and immediately began to have many conversations with the General Manager (Michael Franz) With regard to the geographic distance Niello:s offered to make a financial adjustment for the purchase of the car. I am more then delighted with the way everything was handled. Michael Franz was most instrumental in handling the result. I was very satisfied with the kind and professional manner everything was taking care of from start to finish.I would highly recommend them. Thanks, RQ from NJ

    Does recommend this dealer

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  • Gas cap message
    February 10, 2017

    I experienced an unusual message regarding the pressure and the gas cap. I called the service department and spoke to Chris Lucero he explained t...


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    I experienced an unusual message regarding the pressure and the gas cap. I called the service department and spoke to Chris Lucero he explained the message we did as instructed. It worked everything was perfect and a service call was not necessary because of Chris excellent customer service.

    Does recommend this dealer
    Came in for service or repair

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  • Not as good as Niello's Land Rover Sacramento
    November 17, 2016

    My husband recently decided to look for a pre-owned vehicle. I so enjoyed my last experience buying a car through Niello Land Rover that I was ho...


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    My husband recently decided to look for a pre-owned vehicle. I so enjoyed my last experience buying a car through Niello Land Rover that I was hoping we???d be able to buy another car through Niello so that he could experience the difference from the usual car-buying process. We searched pre-owned inventory and found a great car on the Niello Acura lot. Dave Stratton helped us out and made the process very smooth. Thanks for another positive experience, Niello!

    Does recommend this dealer

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  • Purchased vehicle without visiting the dealership
    November 1, 2016

    Just wanted to share a unique buying experience as I purchased a Certified Pre-Owned 2012 MDX from Niello Acura then had it shipped to the midwest...


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    Just wanted to share a unique buying experience as I purchased a Certified Pre-Owned 2012 MDX from Niello Acura then had it shipped to the midwest without ever visiting the dealership. Denise Velez has been a pleasure to work with and comes highly recommended. Thanks!

    Does recommend this dealer

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  • Great Car buying expereince

    Chirs was a fabulous sales representative. He was quick, kind and very responsive to my needs and nerves. The staff is friendly and very professi...


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    Chirs was a fabulous sales representative. He was quick, kind and very responsive to my needs and nerves. The staff is friendly and very professional. I recommended my mother to buy her MDX here as well. Great Job Acura Niello!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent customer service
    October 9, 2016

    best cars in sac. Mike is great to work with. just needed to come down on his price. This dealership is new and needs to attract more customers.


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    best cars in sac. Mike is great to work with. just needed to come down on his price. This dealership is new and needs to attract more customers.

    Does recommend this dealer

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