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Reviews

Average Ratings

4.8
426 lifetime reviews.
  • Customer service

    Staff is very friendly, they send you enough reminders so you do not forget to have Maintnance done on your car.

    Dealer Response

    Thanks Denise. I will make sure to share this feedback with our service staff. And thank you so much for your patronage. Pat


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    Staff is very friendly, they send you enough reminders so you do not forget to have Maintnance done on your car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Denise. I will make sure to share this feedback with our service staff. And thank you so much for your patronage. Pat


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  • 2014 Ford F-150 Limited Rim Replacement

    It took about 7 hours to replace the faulty rims on my 2014 Ford F-150 Limited; more time than I expected but since the work appeared flawless, no...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Cutter Ford for all of your automotive needs. Please don't hesitate to c...


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    It took about 7 hours to replace the faulty rims on my 2014 Ford F-150 Limited; more time than I expected but since the work appeared flawless, no scratches on the new rims or damage to my vehicle, I'm pleased. I just hope that three times is a charm as they say since there is a flaw with these particular rims regarding the clearcoat used by the vendor.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Cutter Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • Easy island return

    Excellent experience, airport pick up, stop by the mall to get a phone and very smooth buying experience


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    Excellent experience, airport pick up, stop by the mall to get a phone and very smooth buying experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Satisfaction Guarenteed

    Service was fast and efficient. will keep returning for service on my vehicle.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Dennis! We hope to be of service to you again! Take care!


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    Service was fast and efficient. will keep returning for service on my vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Dennis! We hope to be of service to you again! Take care!


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  • Service Department with Excellent Customer Service

    As always Dino and Noel far exceeded all expectations, they are customer friendly and dedicated to customer satisfaction.... on a separate note, i...

    Dealer Response

    At Cutter Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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    As always Dino and Noel far exceeded all expectations, they are customer friendly and dedicated to customer satisfaction.... on a separate note, it would be nice to have the Parts Department open on SAT, even if it is 1/2 day to accommodate customers who work full time

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Cutter Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Good service

    Great service. Service writer did everything possible to make the repair go as smoothly as possible.

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Dennis! Thanks again for your business! Take care!


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    Great service. Service writer did everything possible to make the repair go as smoothly as possible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Dennis! Thanks again for your business! Take care!


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  • Go see Gawnie

    My salesperson was very accommodating even on his official day off of work, which I really appreciated, because I was anxious to make a quick deci...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jeannine! Please let us know if there is ever...


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    My salesperson was very accommodating even on his official day off of work, which I really appreciated, because I was anxious to make a quick decision on my vehicle purchase. He was very knowledgeable about the vehicles I was interested in and shared a good detail on benefits of going electric and plug-in hybrid. Even though he worked a very long day when we came in to meet him and the original vehicle we wished to see wasn't ready, he was very positive about driving out to show it to us even though we ended up seeing and driving another vehicle we liked better. Overall, we had a great experience with him and the finance team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jeannine! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Ford maintenance cost too high

    My Fords perform well when working, but it's too expensive to maintain! I've owned two Honda Civics with no major maintenance expenses. The only t...

    Dealer Response

    Walter, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or question...


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    My Fords perform well when working, but it's too expensive to maintain! I've owned two Honda Civics with no major maintenance expenses. The only thing that went wrong with my Hondas was a dead battery.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Walter, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Buying our new car

    The sales people were great as well as the finance people!

    Dealer Response

    Lisa, your positive review means a lot to us and we?re happy we could help you! At Cutter Ford, we value our customers and we look forward to seei...


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    The sales people were great as well as the finance people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, your positive review means a lot to us and we?re happy we could help you! At Cutter Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great service

    The staff was very helpful with our questions and issues. We really appreciate the salesperson Christian for his approach and willingness to help ...

    Dealer Response

    Reuben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if...


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    The staff was very helpful with our questions and issues. We really appreciate the salesperson Christian for his approach and willingness to help us through the car buying experience. The result would be us purchasing a new 2016 Ford F-150 . Thank you again for the time and service given by the staff and of course Christian. Much appreciated.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reuben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!


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