Big Island Honda - Hilo

Reviews

5.0 out of 5 5.0
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 1, 2019

    As a widow I was dreading the car buying process. Steve made the buying experience painless. He was very patient with my indecision and I never felt... pressured. Steve also got me a great deal on my new Honda HR-V LX.

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    Shopped for a new car
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  • 5.0 out of 5
    February 15, 2019

    Great customer service and communication. Did a wonderful job servicing our car. Easy to set up service times and pick ups or drop offs. We definitely... recommend buying a car from Big Island Honda!

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  • 5.0 out of 5
    July 20, 2018

    Honda Hilo Has done it again. thank you for the quick service and friendly staff. Service Advisor Vhin did a great job. I will definitely go back again.... Thank you so much.

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  • 5.0 out of 5
    June 9, 2018

    Lori makes the service department and excellent experience.

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  • 5.0 out of 5
    June 9, 2018

    I am impressed with my overall experience. Upon arrival someone was already waiting for me in the parking lot, took my information and brought me to the... service advisor. The service advisor sent notifications to my cell and also came to see me to make sure I was comfortable in the waiting area. Thank you Big Island Honda for the excellent service!

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  • 5.0 out of 5
    June 7, 2018

    Airbag recall was done within a reasonable time. Shuttle service was provided.

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  • 5.0 out of 5
    June 6, 2018

    I got to my appointment right on time. Noah greeted me with a warm hello and checked my car in. Clint went over the details of the appointments making... sure that the numbers we indicated were the ones to services. He did a great job and will service again with Clint.

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  • 5.0 out of 5
    May 12, 2018

    The service at Big Island Honda is great. I like the shuttle to work after I drop off my vehicle and my service representative is awesome!

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  • 5.0 out of 5
    May 9, 2018

    Arrived early for my appointment and was greeted warmly and checked-in immediately. Also, did not have to wait until the shuttle was full to be taken... to my destination while my vehicle was serviced. Loved that my vehicle was cleaned and washed, too.

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  • 5.0 out of 5
    May 6, 2018

    Excellent, competent, friendly customer service staff. Enjoyed free shuttle service to shopping mall.

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    Shopped for a new car
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