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Island Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,841 reviews)
Visit Island Honda
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Honda from DealerRater.

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Great service

Casi was very knowledgeable, helpful and professional. It was a comfortable and friendly experience with her. It was quick and easy on my end as a buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Island Honda Team

Great salesman

They were very helpful and attentive and worked with me and my budget. Our salesman, Jacob was excellent and helped me make the right decision!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Island Honda Team

Service

Fast and friendly service. Enjoyed the fact that they had bottled water and snacks even coffee out as most places had to remove those due to covid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Island Honda Team

Island Honda Service Experience

Service with Island Honda is always easy! Easy to schedule, easy drop off, catch the shuttle or have a friend pick me up and take me to work. If they find any additional issues during the service I receive a call explaining what the recommendations are and estimated cost and they take care of those services as well, all while I am at work. I receive a call when service is done and pick my car up. Heui and all the service representatives are always very friendly as well. I would (and do) recommend Island Honda Service Dept to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Island Honda Team

Great service

Well, I couldn’t see all they did internally on my vehicle which I requested for tire rotation and air filter change plus oil change but all I can say is it drives smoothly after and my AC is cold like an ice. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Regards, Island Honda Team

Justin was the absolute best! He found me the perfect car...

Justin was the absolute best! He found me the perfect car for my business. He was very professional and patient. He helped me go through the pros and cons between the cars I was looking at which helped me make my final decision. I am very happy with the outcome. Thank you Justin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Island Honda Team

Good service

The Staff was friendly and oil change was prompt. I arrived and they took my car right in at sched appointment time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Regards, Island Honda Team

great service

the service advisor was welcoming and friendly as well as informative about the needed repairs on my vehicle, I received prompt attention when I arrived

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Island Honda Team

Personable Service, Uncomfortable chairs

Heui, the service person who checked me in was not only competent but very courteous and kind in her assistance. Being elderly, hearing impaired and recovering from a long illness, she was excellent in answering my questions and meeting my special needs. The screen in the waiting spotless waiting room that was current with cars that were in process, or finished with service was very helpful. When my Honda Civic was finished, she brought the paperwork out to me and went through it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jeannine, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, Island Honda Team

Great Service

We purchased a 2022 Odyssey in few hours. The process was so easy and Julius was so helpful. We’re loving our first family van.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your 2022 Odyssey purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Regards, Island Honda Team