Reviews

Average Ratings

5.0
24 lifetime reviews.
  • I love my BMW!

    Loving my BMW i3. The wonderful folks at BMW of Honolulu did not disappoint when I purchased my BMW i3. The experienced staff and the product guys...


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    Loving my BMW i3. The wonderful folks at BMW of Honolulu did not disappoint when I purchased my BMW i3. The experienced staff and the product guys were great. They were both knowledgeable and friendly. They weren't pushy like the other dealerships I have been to before. This is my friends BMW ever and believe me I will be back again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used like new 2017 VW CC R-Line Executive

    The entire process was smooth and hassle free. I made an appointment to test drive the vehicle I was interested in. They gave me their offer. I se...


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    The entire process was smooth and hassle free. I made an appointment to test drive the vehicle I was interested in. They gave me their offer. I secured financing from USAA and picked up the car the next day. Terrence Ching was a pleasure to deal with and his assistant. There was no pressure to buy and no initimidation tactics. I really appreciated that. I would buy from him again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Dr Judith

    Very courteous. The car was made with quality materials and the grid was like driving on a cloud.


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    Very courteous. The car was made with quality materials and the grid was like driving on a cloud.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Amazing people at BMW of Honolulu!

    I was pleasantly surprised at my dealership experience. I usually hate the car buying experience but upon entering the dealership I was greeted by...


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    I was pleasantly surprised at my dealership experience. I usually hate the car buying experience but upon entering the dealership I was greeted by what they call a Product Genius! And wow I must say I felt so at ease. The Product Genius walked me through the dealership and I was impressed. The showroom cars are to die for! After the orientation I was placed into the hands of a sales person. I can't imagine a better way to buy my dream car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Sales Experience!

    My sales person was very polite and patient. Best car buying experience ever!


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    My sales person was very polite and patient. Best car buying experience ever!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The Best Deal in Town!

    I was shopping around for a good used car and got exactly the car and deal I was looking for at B.M.W. of Honolulu. It's been a week now since buy...


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    I was shopping around for a good used car and got exactly the car and deal I was looking for at B.M.W. of Honolulu. It's been a week now since buying my car and am still very happy with my purchase and with B.M.W. of Honolulu, thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service is great!

    I have gone to BMW for service for years and Vernon has been my advisor for most of those years. He is professional, courteous, honest, and always...


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    I have gone to BMW for service for years and Vernon has been my advisor for most of those years. He is professional, courteous, honest, and always kept me updated on the progress of my car! I highly recommend BMW of Honolulu for both Sales and Service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Nice buying experience

    Have been searching for a nice used BMW hardtop convertible and finally spotted a really nice 2011 335i M Sport on Cars.com at BMW of Honolulu. An...


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    Have been searching for a nice used BMW hardtop convertible and finally spotted a really nice 2011 335i M Sport on Cars.com at BMW of Honolulu. Anthony quickly responded to my email inquiring about the vehicle and over the next 24 hours we had several conversations to answer specific questions about the car. I live on Maui so I put $1000 hold on the car and flew over the next day to see it in person. Anthony picked me up at the airport and drove me back to the dealership where I looked at the car and found it to be in just like new condition. Negotiations were quick and we quickly settled on a fair price. I had assumed I would have to arrange shipping which would take a few weeks with Young Brothers however Anthony informed me that they could arrange shipping directly to BMW of Maui in just a day or so for less than Young Brothers would charge so I quickly agreed to that process. Their F&I guy Otto was very pleasant and since I was paying cash for the car we simply went over a few services to see if i wanted them or not. No pressure to choose or not choose any of them. All in all the entire process took about an hour and they drove me back to the airport so I could fly home.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not what I expected.

    Customer service was average, but I had gotten pre-approved for the financial side of things and I had told the sales person that I wanted to sche...


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    Customer service was average, but I had gotten pre-approved for the financial side of things and I had told the sales person that I wanted to schedule an appointment to see the car and then purchase it. I got approved on a Friday and on Saturday night I got a text from my sales person saying the he is sorry and that another sales person sold the car. I was UPSET. So close but yet so far.......

    Does not recommend this dealer
    Did not make a purchase
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  • Great Experience

    I recently purchased a pre-owned X5... Everyone was professional, courteous, and didn't pressure me to buy. Ken, Isaac, Dan, and Tim were all very...


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    I recently purchased a pre-owned X5... Everyone was professional, courteous, and didn't pressure me to buy. Ken, Isaac, Dan, and Tim were all very helpful and made the transaction easy! Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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