Loving my BMW i3. The wonderful folks at BMW of Honolulu did not disappoint when I purchased my BMW i3. The experienced staff and the product guys wer...e great. They were both knowledgeable and friendly. They weren't pushy like the other dealerships I have been to before. This is my friends BMW ever and believe me I will be back again!
Mikey is awesome!!! He???s attentive and listened carefully to our needs and concerns!!! Everything went smoothly from start to end. I highly recommen...d Mikey to all my family and friends!!! He???s a keeper🤙
It was a friendly, pleasant, and professional service at the BMW. Wallace Ma was knowledgeable guide us through every step of the transaction. it was ...the best car shopping experience ever!!😊😊💐💐thank you for your help Mr. Ma and the team!!
Mikey is an excellent salesperson, very knowledgeable, helpful and responsive. Gave great suggestions and helped me to navigate the process. Highly re...commend him! Everyone there was professional and kind, thank you!
I would like to commend Justin for providing us an excellent customer service. He made our buying experience memorable, smooth and hassle free as a fi...rst time BMW customer. He is pleasant to work with and I would recommend anyone to seek his service:) Thank you Justin!
Terrence is efficient, friendly, he has made my purchased transactions very easy . I am a return customer. I would definitely recommend my friends t...o Terrance. Ching.
Justin Scrofani at BMW of Honolulu is amazing! The experience he provides is unparalleled and his priority for customer satisfaction makes you feel co...nfident and satisfied in your decisions. He is very knowledgeable on every facet of car buying and will gladly work with you to find a vehicle to fit your budget. He's up to date on current promotions and knows details on vehicles down to the engineering levels. The entire team at BMW of Honolulu does an excellent job of making you feel like part of the family and their extended service after the point of sale will surely make your decision on your next vehicle an easy one. I love the styling and drivability of BMWs but honestly the experience Justin provides is what keeps me behind the wheel of the Ultimate Driving Machine.
I read somewhere that people 'would rather swim with jellyfish than go to a car dealer'. That is true for me as well; except at BMW of Honolulu. Mike...y helped me purchase my 2nd BMW, and while interested in a few other cars - I knew the typical annoying car dealer would turn my away in less than a minute. I chose to stick with Mickey who treated me right.
Look, if you want to get the best customer service you pick Mickey. Bradha knows BMW; he lives and breathes cars. This is not a job for him, its a p...assion. I ordered a 2016 740i from the factory. Mickey walked me through each and every upgrade, alternative and option to ensure that this car was MY car. We spent several hours over several weeks so that I could get everything that I wanted. And I did. I love my car. No xxxxxxxx -- Mickey Castaneda is the guy you want, period, end of story.
I highly recommend BMW of Honolulu, and Mikey is the dealer to see! My family has purchased 4 vehicles from him already and are life long customers!!