My experience with infinite was very smooth. Jerry was very professional in every way. I purchased my vehical on July 4 and I can honestly say I am co...mpletely satisfied. Thank you again Infiniti for the wonderful service.
I left a message for a sales rep and sent an email regarding a particular SUV for sale. Never got a call back and received email auto response stating... someone would contact me - never happened. So went to dealership and was told SUV was sold. Makes Infinity look bad compared to BMW, which I never had any problems with their dealership.
My 2010 Infinity M35 went in for a scheduled engine maintenance and monthly detailing. During the maintenance inspection, it was discovered that the r...adiator fan shroud was cracked and it was recommended to replace it. The shroud was not a stock item but would be shipped to the dealership immediately. I took the car back a few days later and had the shroud replaced. When I picked up my vehicle, everything was explained to me in detail and I left completely satisfied with the work performed and excellent customer service displayed to me. I've owned a fair amount of vehicles and when compared to other service departments I've had to deal with, King Infinity of Honolulu is the best ever!
I had a great experience purchasing my new Infiniti at King Infiniti of Honolulu. Appreciated the no-hassle environment and got a more than fair offer... on my trade in. Love my new car! :)