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I bought my Dodge Challenger Scat Pack from the dealership in June 2016. Taking “McKraken” for service anywhere is concerning. However Katie Kemmerer,... my service advisor is Awesome. A Perfect 10! She listened to my concerns with the car, not only the problem that brought me in but my concerns on how McKraken would be taken care of. She stayed in touch through the repairs. When I returned for pick up she had everything ready for me to sign and get back to driving. She made my experience one that will bring me back confident that both my needs and McKraken needs will be met. Not 5⭐️, but 10⭐️
My Service advisor was kind and respectful. His name is James. With that kind worker makes you feel you welcome and you trust your car being there for... service.
Me and my husband wanted new vehicles this Christmas, We went in and Art Marambe a sales man help us. We gave him a list of what we wanted and he got... on it. Found me my 2020 Dodge Challenger in the color I wanted and also my husband found the truck he has been looking for. There customer service to us was outstanding. And I would definitely go back for another purchase. If your out and about and looking for a new car/truck go in and talk to Art he definitely knows his stuff. And will get you in and out
Chad was very likeable from the beginning. Didn't feel any pressure. Felt like he gave us good information about the vehicles we were interested in.... Price that was offered up front was good.
Friendly and prompt service. Stay in touch through text messaging and e-mail reminders. Took my Jeep in for an oil change and rotate the tires. All done... satisfactorily.
Courteous people and a great service with no delays. I waltzed in and I waltzed out Always a good experience.
Worked in my job without an actual appointment. The experience was perfect but the 2009 key fob includes a mechanical key for the door. The service replacement... didn't include the door key. I was told after the service the key would need to be ordered and paid for seperately. Bad policy.
everything was fine and ok. I do not know what else to say. I would come back, just because it is around the corner.
Mac has very good customer skills very informative in questions I had for him. Mike was very helpful also. I am very satisfiied with my vehicle.
The service advisor James that helped me in the service department, was very helpful, kind, and courteous. My vehicle was finished when promised.