Sheehy Ford of Marlow Heights

Reviews

Average Ratings

4.6
428 lifetime reviews. Includes reviews of Sheehy Ford of Marlow Heights from DealerRater.com
  • Awesome sales and service

    I was very impressed by Mark's professional and friendly service. He listened to what I was looking for and got me in a great vehicle. Mark made...

    Dealer Response

    Welcome to the Sheehy Ford of Marlow Heights Family Eman!! We appreciate your business!


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    I was very impressed by Mark's professional and friendly service. He listened to what I was looking for and got me in a great vehicle. Mark made this car buying experience easy, fast (in and out in 4 hours) with a great deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Welcome to the Sheehy Ford of Marlow Heights Family Eman!! We appreciate your business!


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  • Very Poor Sales person
    July 6, 2017

    I do not recommend this dealership at all. I had to go to another Sheehy Ford to get a proper deal done. I had a sales associate tell me that he...

    Sheehy Ford of Marlow Heights

    We are very sorry to hear this. Could you please private message us your contact information so that we can look into this further and reach out ...


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    I do not recommend this dealership at all. I had to go to another Sheehy Ford to get a proper deal done. I had a sales associate tell me that he was going to see if the price I wanted a truck for was good with his manager or not. I waited 15 minutes and no one returned, I went back into the showroom looking for him and no one knew where he was. He just left me and went home. I couldn't give my money to a place that handled things so very poorly. I wouldn't recommend doing business at this location at all I do not remember the young sales associates name (but I remember what he looks like), it was so bad that I care not to. But I am going to put a name for this review just so that I can submit this review.

    Does not recommend this dealer
    Sheehy Ford of Marlow Heights

    We are very sorry to hear this. Could you please private message us your contact information so that we can look into this further and reach out to you to discuss? Thank you so much.


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  • Smooth easy purchase.
    July 4, 2017

    Everything was very professional. The sales staff that we dealt with was very knowledgeable. One suggestion: when dealing with a veteran who is el...

    Sheehy Ford of Marlow Heights

    Thanks for taking the time to review and rate us Ed&carole. We know there are many options for dealerships. We are happy you are a part of our fa...


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    Everything was very professional. The sales staff that we dealt with was very knowledgeable. One suggestion: when dealing with a veteran who is eligible for a rebate, he or she should be asked if they left the service before 1983. If they did they should also be informed to have proof of service such as a DD-214 when they arrive to finalize and buy the car. There appeared to be some disconnect and thanks to Emily it was finally handled in a satisfactory manner. This was not the salesman's fault as much as Sheehy failing to give the salesperson the proper training. Not a complaint, a comment. Emily Eggleston made everything easy with finalizing the purchase and it was she who resolved my issue with the military rebate

    Does recommend this dealer
    Sheehy Ford of Marlow Heights

    Thanks for taking the time to review and rate us Ed&carole. We know there are many options for dealerships. We are happy you are a part of our family. Enjoy your new car!


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  • they posting wrong info about wehisles

    they posting wrong info about wehisles . pictures doesnt math to cars.

    Dealer Response

    Thank you for your feedback. We would be more than happy to discuss what information and pricing you might be referring to. Please feel free to ...


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    they posting wrong info about wehisles . pictures doesnt math to cars.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We would be more than happy to discuss what information and pricing you might be referring to. Please feel free to give us a call directly at your convenience. Thank you.


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  • Bad repair service

    Bad repair service experience. You will end up with more repair cost coming out possibly.

    Dealer Response

    LH, I regret to see that you feel this way. Please don't hesitate to give me a call directly at your convenience to discuss your experience and s...


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    Bad repair service experience. You will end up with more repair cost coming out possibly.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    LH, I regret to see that you feel this way. Please don't hesitate to give me a call directly at your convenience to discuss your experience and see how we can make things better for you next time. Thank you. -Jarryd Carver, General Manager


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  • Service Review

    Great service. About a 2hr. wait but pretty typical for a Friday I would think.

    Dealer Response

    Thank you Ms. Faulk for the great rating and review!!


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    Great service. About a 2hr. wait but pretty typical for a Friday I would think.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ms. Faulk for the great rating and review!!


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  • Don't buy VIP service

    I had a very good buying experience but then I was sucked into buying their VIP service. Lifetime of free oil changes is not worth the time you lo...

    Dealer Response

    We are very sorry that you feel this way about or VIP service. We certainly want you to be happy with your VIP purchase and would love the opport...


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    I had a very good buying experience but then I was sucked into buying their VIP service. Lifetime of free oil changes is not worth the time you lose waiting for your car to be serviced. It takes on average about 3-4 hours for an oil change and car wash and that is with an appointment. I would buy a vechile from here but would never suggest anyone go VIP. It is not worth it.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very sorry that you feel this way about or VIP service. We certainly want you to be happy with your VIP purchase and would love the opportunity to discuss this with you further. Please don't hesitate to give our service manager a call directly anytime. Thank you.


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  • Excellent dealership.
    May 16, 2017

    Sonny was very easy to work with and most importantly did not pressure you. Sonny was very professional and very knowledgeable. Get your car fro...


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    Sonny was very easy to work with and most importantly did not pressure you. Sonny was very professional and very knowledgeable. Get your car from Sheehy Ford!!

    Does recommend this dealer

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  • Excellent experience
    April 27, 2017

    Came in with a trade in for a ford fiesta and got exactly what I wanted. The sales man I got was very polite and accommodating to what I was looki...

    Sheehy Ford of Marlow Heights

    Thank you for the fantastic review! We appreciate you taking the time to let us know about your positive experience with our dealership. We hope y...


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    Came in with a trade in for a ford fiesta and got exactly what I wanted. The sales man I got was very polite and accommodating to what I was looking for. Overall would buy another car from him if I every needed to.

    Does recommend this dealer
    Sheehy Ford of Marlow Heights

    Thank you for the fantastic review! We appreciate you taking the time to let us know about your positive experience with our dealership. We hope you enjoy your new Fiesta, and look forward to seeing you again next time!!


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  • Ms. Clarenda Gardner

    Great service with professional attitudes. Thank you The waiting room needs better and more comfortable sitting.

    Dealer Response

    Thank you Ms. Gardner for the fantastic review!! We are so glad that our team was able to help you out so tremendously, and we look forward to see...


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    Great service with professional attitudes. Thank you The waiting room needs better and more comfortable sitting.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ms. Gardner for the fantastic review!! We are so glad that our team was able to help you out so tremendously, and we look forward to seeing you again next time!


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