New 888-541-9129 Dealer Website
Used 888-605-6531 Email Dealer
Service 866-299-3320

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Reviews

Average Ratings

4.8
Average based on 141 reviews
  • Buying made pleasant and easy.

    Excellent car buying experience all around, thank you Bob Meyers and Mackenzie Ford.

    Dealer Response

    Thanks for telling us about your buying experience, we will always try to go the extra mile to please our customers. Thanks for shopping with us, ...


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    Excellent car buying experience all around, thank you Bob Meyers and Mackenzie Ford.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for telling us about your buying experience, we will always try to go the extra mile to please our customers. Thanks for shopping with us, we hope you enjoy your purchase for many miles of safe and happy travels! Shaun Weber | General Sales Manager | sweber@dicksautogroup.com


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  • Service Department is Great!

    The service department has wonderful staff and we are always satisfied with any work done on our Ford Fusion. We trust and rely on Ford to take c...


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    The service department has wonderful staff and we are always satisfied with any work done on our Ford Fusion. We trust and rely on Ford to take care of our vehicle. We would never go to another dealership or buy a different brand,

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • General manager

    Dishonest general manager! After taking to him for two hours he promises me he could work with me on a new car. After a credit application and tra...

    Dealer Response

    I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your c...


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    Dishonest general manager! After taking to him for two hours he promises me he could work with me on a new car. After a credit application and trade information I drove a hour there and when I got there the hole story change! Bad dealership!

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you. Sincerely, Shaun Weber | General Sales Manager | sweber@dicksautogroup.com - (503) 693-1133


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  • 30,000 mile check up

    As usual Le Ann and her crew were great! I have been dealing with Le Ann as my service manager for years and she always does an outstanding job.

    Dealer Response

    Thanks so much for the nice review, Judith! We really appreciate this feedback and I'll be certain to share your compliments to Le Ann and to the ...


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    As usual Le Ann and her crew were great! I have been dealing with Le Ann as my service manager for years and she always does an outstanding job.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review, Judith! We really appreciate this feedback and I'll be certain to share your compliments to Le Ann and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Regards, Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 693-1133


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  • A great team of people.

    When buyers remorse kicked in the next morning, they were available to meet up with me and put my mind at peace answering all my questions and con...

    Dealer Response

    Jennifer, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meet...


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    When buyers remorse kicked in the next morning, they were available to meet up with me and put my mind at peace answering all my questions and concerns about having a first time lease.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Shaun Weber | General Sales Manager | sweber@dicksautogroup.com - (503) 693-1133


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  • Good people, Good service.

    Lee Ann in the service department is great, she always takes really good care of me. Truck was ready on time and all requested service was performed.

    Dealer Response

    Hi, Robert and thank you for this great review! We're excited to hear that Lee Ann took care of you! She is a great asset and we appreciate all sh...


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    Lee Ann in the service department is great, she always takes really good care of me. Truck was ready on time and all requested service was performed.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Robert and thank you for this great review! We're excited to hear that Lee Ann took care of you! She is a great asset and we appreciate all she does. Thank you again and hope to see you soon. Regards, Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 693-1133


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  • Great service experience

    Leann is always very friendly and helpful. Answers any questions I might have. Service always gets done in a timely manner.

    Dealer Response

    Thank you for leaving us this great review, Janeal. We are very happy to hear that Leann could be so friendly and helpful during your recent visit...


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    Leann is always very friendly and helpful. Answers any questions I might have. Service always gets done in a timely manner.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Janeal. We are very happy to hear that Leann could be so friendly and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 693-1133


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  • Great Service

    Leanne always does an excellent job. I have never had a problem with this dealer or the people working there.

    Dealer Response

    Thank you so much for your feedback, John. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share ...


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    Leanne always does an excellent job. I have never had a problem with this dealer or the people working there.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, John. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Leanne. Please let us know if we can ever help you in the future. Regards, Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 693-1133


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  • Great service

    Dan was awesome, no nonsense, fair, honest, invested in me. Eric was also great, didn't feel high pressure, both did great.

    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Gregory! We work hard to make sure our guests have an awesome experience. W...


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    Dan was awesome, no nonsense, fair, honest, invested in me. Eric was also great, didn't feel high pressure, both did great.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Gregory! We work hard to make sure our guests have an awesome experience. We will share your comments with Dan and Eric and we look forward to working with you again down the road. Regards, Shaun Weber | General Sales Manager | sweber@dicksautogroup.com - (503) 693-1133


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  • F-150 Buyer

    Salesperson was down to earth... no gimmicks or up-sells. Just straight-up with the entire truck buying experience. I would recommend buying a veh...

    Dealer Response

    Thank you for your business and this review, Isaac. I am happy to hear our team was able to serve you and demonstrate how we do business here. If ...


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    Salesperson was down to earth... no gimmicks or up-sells. Just straight-up with the entire truck buying experience. I would recommend buying a vehicle with Dick's MacKenzie.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review, Isaac. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Shaun Weber | General Sales Manager | sweber@dicksautogroup.com - (503) 693-1133


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