Sheehy Ford of Springfield

Reviews

Average Ratings

4.8
477 lifetime reviews. Includes reviews of Sheehy Ford of Springfield from DealerRater.com
  • Excellent experience at Sheehy

    We walked in and showed our sales rep, David, the advertised lowest price. He brought the car around, we test drove it, and we bought it. There we...

    Dealer Response

    Thanks for taking the time to review and rate us John! We are happy to hear that you had a pleasant experience! Car buying should be easy and enjo...


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    We walked in and showed our sales rep, David, the advertised lowest price. He brought the car around, we test drove it, and we bought it. There were no added costs or fees or charges. This was not the experience we'd had after other test drives. We were in and out in less than 2 hours and everything was easy. We were even treated to perfectly cooked hamburgers while we waited for the paperwork. We've never had a better car buying experience. Our friends and family couldn't believe how good a deal we got or how easily we got it. We've been dealing with Sheehy for over 10 years and this experience is consistent with how we've been treated by their sales and service staff in the past. We're very happy with Sheehy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to review and rate us John! We are happy to hear that you had a pleasant experience! Car buying should be easy and enjoyable!


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  • Great experience and really fast
    September 20, 2017

    sheehy Ford of Springfield is a great place to buy a car and get service, Maxxx had me in and out and I got the best rate around.


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    sheehy Ford of Springfield is a great place to buy a car and get service, Maxxx had me in and out and I got the best rate around.

    Does recommend this dealer

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  • Maxxx Manu is the best!
    September 19, 2017

    I went in to buy my second car from Sheehy Ford this past Saturday and had the pleasure of working with Maxxx Manu. He was great! He got me the ex...


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    I went in to buy my second car from Sheehy Ford this past Saturday and had the pleasure of working with Maxxx Manu. He was great! He got me the exact car I wanted and assured me that he would do what he could to make sure I left with it. He is extremely knowledgeable and an excellent employee. He was so nice and dealt with both of my parents (which is a huge accomplishment - haha). If you want a salesman who is trustworthy, friendly, and extremely motivated to get you your perfect car Maxxx is your guy!! I am so happy with my Ford Escape, thanks again!! You rock.

    Does recommend this dealer

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  • What a dealer experience SHOULD BE!!!
    September 16, 2017

    From the very first encounter, this dealer was WORLD CLASS! I did not make a purchase YET, but when I do it'll MOST likely be here at Sheehy Ford...

    Sheehy Ford - Springfield

    We are happy to hear that you had a great experience !! Thank you for the great review and high star rating. We hope you are enjoying your new car.


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    From the very first encounter, this dealer was WORLD CLASS! I did not make a purchase YET, but when I do it'll MOST likely be here at Sheehy Ford. I had a little test drive mixup with a 2017 Expedition Platinum (LOVED IT) and thought I could drive it over night and I really wasn't supposed to. But the crew here let me know I goofed and kept it moving - no big deal! SUPER PROFESSIONAL, SUPER FRIENDLY, CLEAN atmosphere - just overall a PLEASANT experience! If you need to know where to buy a car where you'll be treated well....Sheehy Ford Springfield is THE place! Thanks guys! :D -Earl Johnson

    Does recommend this dealer
    Sheehy Ford - Springfield

    We are happy to hear that you had a great experience !! Thank you for the great review and high star rating. We hope you are enjoying your new car.


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  • Did not honor we owe and took a loss

    Unfortunately I've had nothing but issues with my used car purchase. Went to trade in my Subaru for a newer one and everything was fine up until t...


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    Unfortunately I've had nothing but issues with my used car purchase. Went to trade in my Subaru for a newer one and everything was fine up until the single request I had with the trade. My only contingency on the sale was that I could keep my aftermarket wheels I purchased just a few months prior. So documentation of this in the form of a "We-owe" was written and signed so this service could be performed. Every couple of days I would call the dealership or text the sales rep to set up this service. This went on for almost 2 months of memos left for managers and "let me check" until I was notified that the car was released and that there was nothing they could do. I took the loss of the wheels but expected some sort of return on the loss. I was then told that since the "We-owe" is only good for 30 days (doesn't matter I spent 2 months trying to set it up) and that there was nothing they could do. Beyond that issue there was a paperwork issue I had to resolve myself with the creditor because the information wasn't entered right. I wish I could say I had a better experience but this was hands down the worst I've ever had at a dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Car Buying Experience !

    La'Quisha Turner was extremely helpful! She helped find the perfect car for me & did not force the issue. She offered professional insight & led m...

    Dealer Response

    Thank you for the great review and rating Mr. Slade!


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    La'Quisha Turner was extremely helpful! She helped find the perfect car for me & did not force the issue. She offered professional insight & led me to a great buy! Not only did she help with the purchase, but with all of my follow up questions. Great Dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review and rating Mr. Slade!


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  • Excellent salesman

    My car shopping experience at sheehy ford was by far the best I have had, and it was all thanks to the salesman James, who went above and beyond t...

    Dealer Response

    We are pleased to hear you had a great experience! Welcome to our family.


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    My car shopping experience at sheehy ford was by far the best I have had, and it was all thanks to the salesman James, who went above and beyond to ensure that I was taken care of. He hasn't stopped doing so, even after my purchase, he still helps in anyway that he can and is always a pleasure to run into.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear you had a great experience! Welcome to our family.


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  • Purchased Used SUV
    August 30, 2017

    La'Quisha Turner was very professional and answered all of our questions. Did not pressure us in adding anything we did not want. She took the t...

    Sheehy Ford - Springfield

    Thank you for taking the time to review and rate us Tina!!


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    La'Quisha Turner was very professional and answered all of our questions. Did not pressure us in adding anything we did not want. She took the time out to explain everything about the car. Thank you!

    Does recommend this dealer
    Sheehy Ford - Springfield

    Thank you for taking the time to review and rate us Tina!!


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  • Greay costumer service!
    August 29, 2017

    La'quisha was one of the best sales person I've might. Very help, very informative, and very direct. Made my buy experience simple and sweet.

    Sheehy Ford - Springfield

    Thank you for taking the time to share your experience with us! We appreciate your business!


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    La'quisha was one of the best sales person I've might. Very help, very informative, and very direct. Made my buy experience simple and sweet.

    Does recommend this dealer
    Sheehy Ford - Springfield

    Thank you for taking the time to share your experience with us! We appreciate your business!


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  • Great customer service model

    The salesmen here are not commission-based... so we had a great experience when James (Jimmy) could step in to help Patrick throughout the process...

    Dealer Response

    Excellent car! Enjoy !!


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    The salesmen here are not commission-based... so we had a great experience when James (Jimmy) could step in to help Patrick throughout the process buying our Ford Escape. Jimmy was very personable and it was great to have them both working as a team for our business.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Excellent car! Enjoy !!


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