Sheehy Ford of Springfield

New 888-611-9043 Dealer Website
Used 888-378-6674 Email Dealer
Service 888-378-2987

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Reviews

Average Ratings

4.8
405 lifetime reviews. Includes reviews of Sheehy Ford of Springfield from DealerRater.com
  • Excellent service

    The sales person Laquisha was open and honest with me throughout the entire purchase of my 07 for fusion.I appreciate this location the service wa...


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    The sales person Laquisha was open and honest with me throughout the entire purchase of my 07 for fusion.I appreciate this location the service was overall excellent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I purchased a 2003 GMC Sonama at Sheehy Ford.

    Laquisha Turner was a very personable and dedicated salesperson and David Perin was instrumental in car repairs. I was particularly impressed that...


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    Laquisha Turner was a very personable and dedicated salesperson and David Perin was instrumental in car repairs. I was particularly impressed that the sales force agreed to delivery the GMC pickup to my residence in Winchester. My only complaint is the truck was to have touch up paint and this was not completed at Sheehy. I was given a small bottle of paint to touch up myself.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to buy my F150
    March 8, 2017

    La'Quisha was a fantastic sales person. Prompt replies, informed answers and a great overall attitude. She made a stressful buying decision as eas...

    Sheehy Ford - Springfield

    Thank you for the fantastic review!! We are so glad that Laquisha was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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    La'Quisha was a fantastic sales person. Prompt replies, informed answers and a great overall attitude. She made a stressful buying decision as easy as possible.

    Does recommend this dealer
    Sheehy Ford - Springfield

    Thank you for the fantastic review!! We are so glad that Laquisha was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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  • New F150

    I just bought a new F150 from Sheey Springfield. From my initial e-mail information request to driving the truck off the lot, La'Quisha Turner pro...

    Dealer Response

    Thank you for the great review!! We appreciate you taking the time to let us know about your positive experience with our dealership. We look forw...


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    I just bought a new F150 from Sheey Springfield. From my initial e-mail information request to driving the truck off the lot, La'Quisha Turner provided a great sales experience. She was responsive, knowledgeable and enthusiastic. Nothing but good things to say about my experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review!! We appreciate you taking the time to let us know about your positive experience with our dealership. We look forward to seeing you again next time, and hope you enjoy your new F-150!!


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  • Simple and easy
    February 22, 2017

    The salesperson LaQuisha was very friendly and helpful. Very professional demeanor. Knew exactly what I wanted and was an easy car buying experien...

    Sheehy Ford - Springfield

    Thank you so much for the wonderful feedback! We appreciate you taking the time to let us know about your positive experience with our dealership,...


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    The salesperson LaQuisha was very friendly and helpful. Very professional demeanor. Knew exactly what I wanted and was an easy car buying experience. Great to buy a car with no hassle techniques.

    Does recommend this dealer
    Sheehy Ford - Springfield

    Thank you so much for the wonderful feedback! We appreciate you taking the time to let us know about your positive experience with our dealership, and our team. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!


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  • Very friendly

    The salesperson LaQuisha was very friendly and helpful. Very professional demeanor.

    Dealer Response

    Thank you for the wonderful rating and review!! We are thrilled to hear that LaQuisha was able to help you out so tremendously, and we hope you en...


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    The salesperson LaQuisha was very friendly and helpful. Very professional demeanor.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful rating and review!! We are thrilled to hear that LaQuisha was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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  • Pay close attention to the financing process!
    February 19, 2017

    The sales guys weren't actually bad. I explained my wife was picky about a couple options. No trade in, and we had a bank check with us, so we wo...

    Sheehy Ford - Springfield

    Jwjusaf, please accept my apologies for any miscommunication. I appreciate your feedback and will certainly look into this further. If you would...


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    The sales guys weren't actually bad. I explained my wife was picky about a couple options. No trade in, and we had a bank check with us, so we wouldn't need financing. We discussed using my USAA discount, but the salesman said that he could make the numbers better, so we could skip it (without offering much detail). None were pushy and everything seemed to be going well... until finance. The salesman wrote down the MSRP from the window sticker (~$29K). He also wrote that they were offering $5,500 off the MSRP, and wrote the new total down (~$24K). The final line said the price was the ~24K + tax, title, and fees. I agreed, and signed the piece of paper. Almost immediately after, the salesman came back to mention that the car had been hail damaged, but it had been fixed. I asked the customer service lady if she could find out how extensive the damage was or if there was a record of repair. She returned saying that there was no way to tell. I ran the VIN # and found the damaged car in Ashland VA, with their "internet price" of $25,221. This is when I started to be slightly hesitant about the transaction. Immediately after entering finance, the finance guy started talking about the loan we were getting. Apparently he was ready to sign us up for ~$29K loan at 6+% interest! My wife and I hover around 800 credit score... this was their rate! I immediately questioned how they came to the ~29K number, and why the need for financing since I had a check. Fiinance guy talked to the sales guy and came back working new numbers w/o "my $1K Ford credit for getting the financing." Magically he started w/ a lower number again, but then when adding the tax, title, and fees in, something was off. Even accounting for their ridiculous $699 "Processing Fee," my math and their math was off by ~875. When questioned, the finance guy said it was Tax. title, fees... and freight. I pointed out that the written agreement only said "fees..." not "fees and freight"... and the $875 freight is part of the MSRP on the window sticker as "Destination and Delivery," so it was assumed they were talking about their $699 processing fee. He said "We took it out, and we're adding it back." I asked them if I were to pay full MSRP, would they try to tack on freight? He said they wouldn't, but since they discounted the MSRP (that included freight in the price), they tack it in as a fee after they reduce the price. I pointed it out that it was included in the original MSRP that the $5,500 was deducted from, so in effect, I'm technically charged twice if they claim "freight" as a fee. It was around that point that I went with my gut and left. First the hail damage surprise, second the $29K loan at 6+%, and then the $875 miscommunication on what the word "fees" pertain to... I have bought a LOT of cars over the years... I've never had this level of miscommunication. It was so grievous, it's hard to not think that they were intentionally trying to bait me w/ a low price then rack the difference back up in fees.

    Does not recommend this dealer
    Sheehy Ford - Springfield

    Jwjusaf, please accept my apologies for any miscommunication. I appreciate your feedback and will certainly look into this further. If you would like to discuss this with me personally, I would appreciate the opportunity to speak with you. Please feel free to call me directly at any time. Thank you. -Anthony Schifano, General Manager


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  • Excellent experience
    February 19, 2017

    I was dreading having to buy a new car, but was finally forced to do so. I am so glad that I went to Sheehy first, because everything was great a...

    Sheehy Ford - Springfield

    Thank you so much for the wonderful feedback! We appreciate you taking the time to let us know about your positive experience with our dealership ...


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    I was dreading having to buy a new car, but was finally forced to do so. I am so glad that I went to Sheehy first, because everything was great and not at all the painful experience car buying can be. My sales person, Mary Miller, has a great sense of humor and a vast knowledge of Ford vehicles. She listened to all my needs and was able to provide exactly what I wanted. There was no stress in the whole process and they play great music in the show room!

    Does recommend this dealer
    Sheehy Ford - Springfield

    Thank you so much for the wonderful feedback! We appreciate you taking the time to let us know about your positive experience with our dealership and our team. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!


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  • Car Buying Made Easy

    I took my old car in for service and always had a great experience, so when it was time for a new one, it was my first choice. I don't regret it a...

    Dealer Response

    Thank you PJ for the wonderful rating and review!! We are thrilled to hear that Mary was able to help you out so tremendously, and we hope you enj...


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    I took my old car in for service and always had a great experience, so when it was time for a new one, it was my first choice. I don't regret it at all- My salesperson, Mary Miller, made the whole process very simple. She listened to everything that I told her I wanted in a vehicle and she brought me to the perfect one. She knows her cars, and was really funny, too! I highly recommend Mary and Sheehy!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you PJ for the wonderful rating and review!! We are thrilled to hear that Mary was able to help you out so tremendously, and we hope you enjoy your new vehicle!!


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  • Great experience
    February 16, 2017

    I had found a car that I wanted to take a look at on cars.com, so I contacted the dealership. Within 10 minutes of me sending the message, I was c...

    Sheehy Ford - Springfield

    Thank you for the outstanding review!! We are thrilled to hear about your positive experience with our dealership, and are so glad that our team w...


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    I had found a car that I wanted to take a look at on cars.com, so I contacted the dealership. Within 10 minutes of me sending the message, I was contacted by Laquisha Turner, who sent me all the information about the car. When I came in for my appointment, she met me at the door, and had everything set up and ready for me. After the test drive and applications were filled out, I was helped through the finance portion by Yazan Sarraj. He was incredibly helpful with answering all my questions and walking me through the process. He even called me back in later that day after everything was taken care of because he found me a better financing deal after everything was already done. This was only the third time that I have purchased a vehicle from a dealership, and it was by far superior to the previous experiences. I felt no pressure at all about the sale, and everything went smoothly from start to finish.

    Does recommend this dealer
    Sheehy Ford - Springfield

    Thank you for the outstanding review!! We are thrilled to hear about your positive experience with our dealership, and are so glad that our team was able to help you out. We look forward to seeing you again next time, and hope you enjoy your new vehicle!!


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