Best car buying experience I've ever had, and I've had many over the years. As a single woman I was treated with respect, actually a rare experience w...hen dealing with most car sales staff. With the new Chevy Bolt EVV due to come out, I went shopping in Salem, but found the local dealerships uninformed and uninterested. So I emailed many mid-valley Chevy dealers. Lukas at Jim Dorn responded quickly, knowledgeably and positively. Originally I drove out to meet him and gather information. Our conversation went so well, and was pressure free and that decided me that this is the best place I want to deal with. All through the sales and delivery process instead of selling pressure, I got honest information. One thing I love, when Lukas doesn't know he'll say so; then go find the answer! He is consistently responsive and proactive. My experience has been so positive, I encourage all my friends looking for a car to give Jim Dorn and Lukas a call.
After months of looking around for a new Chevy truck and dealing with/walking away from high-pressure rude sales people, I was lucky to find Jim Doran... Chevrolet, Subaru in McMinnville. The most pleasant experience I have ever had with a car dealership! Good old-fashion small town feel to how this dealership handles their customers. I was treated with respect and they actually listened to the specifics of what I was looking for instead of trying to sell me something they were in a hurry to unload off their lot like I experienced with the other dealerships. I ended up ordering the specific truck I wanted through them. There was no pressure from the time I first walked through their doors through test drive to price negotiation and final purchase. Not only was Sales Consultant Lucas Simpson prompt and helpful in responding to questions through email and phone calls, he went above and beyond in keeping me updated about the delivery status of the truck I ordered. He even took the time to make sure I knew what every button in the cab was for and how it worked since I am a bit challenged when it comes to the new technology that comes with vehicles these days. When the truck finally arrived, manager Steve Thompson made the purchase paperwork process literally painless, very quick and simple. Two days after I drove my truck home, Lucas checked in to see if I had any questions or concerns and how I liked the truck so far. In all my dealings with this dealership both before and after the purchase I cannot find anything negative to say about them and would recommend them to anyone looking for a new or used car. When I am in the market for a new or used vehicle in the future, this is the dealership I am going to purchase from again. Thank you Lucas and Steve for making this purchase an easy and pleasant experience.
Thank you to Demian Cratty for a fabulous buying experience. I appreciate your starting a lot of the process without my having to be there and once I ...got there we had the deal done within a few hours. I am so happy, I have waited a long time to get my Subaru! thank you to Tim Elliott for finding me the best financing in a very short amount of time. I just could not be happier!!
Car appeared to be in good shape via pictures, I am in California so I was buying via info and details told to me and what I saw in the pictures. My f...irst call to the dealer dealing with the 1st sales man just went just ok, he never called me back after 2days to follow up. I was still very interested in the car and we were just a couple of hundred dollars away from making a deal. A week or so later I called the dealership back and spoke with a 2nd sales man and we struck a deal within minutes. I asked why did the previous salesman not call me back to deal and he said the guy was new there. I overnight a check, once it cleared they shipped me my car. I am happy to say that the vehicle was in Great shape when it arrived. I am very happy with my purchase and would buy again from this dealership. They were honest in representing the vehicle in fact I think it was in much nicer shape than they stated.