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All service staff are friendly and efficient, this time Jason was my service advisor but all others have been great, last visit I needed repairs that would... require overnight hold on vehicle and they offered a loaner without being asked. Quality of repairs have always been good without any reason for a “comeback” visit.
Been doing my Oil changes and general preventative maintenance for over 7yrs and they?ve always done good.
Never had such a fast car purchasing experience!!! Papers were ready to sign when we arrived from eastern WA...found the car at Tonkin in the Dalles and... it was in Portland, shiny and ready!!! Lance is fantastic!!! Honest, enthusiastic and thorough.
Brought my car in for a safety recall, the staff in the service department were very knowledgeable, helpful, and answered all questions... really appreciate... them...
Great customer service!!!!!!!! I took my car to get service and Chris from service it’s always helpful and he has a great attitude and they have great... customer service .
Very very good service, finished on time, excellent service person. I have nothing more to say, I m very happy with my vehicle and the service I get from... you guys. Hoping you guys can shorten this review process next time.
Swift check in process and proper COVID-19 precautions. Also, appreciate the fact that vehicle was charging when I came upon it to take it back to home.
Chris was amazing at handling the service and answering questions. It was a standard maintenance and recall, all handled very well. The negative is the... waiting area. No coffee/tea, just a vending machine with cold food and beverages. They had coffee but it was not available to the customers, if it was no one offered and there were no cups/instructions, etc. Also, their staff walking around the waiting area were not friendly. I’ve been in customer service for over 25 yrs and can not imagine just walking past customers without a hello. I know it is covid, but one can say hello from a distance. It was clear they would prefer no one in the waiting area. I do not live nearby and waiting was my only option.
Man everyone was super helpful and easily the fastest and best car buying experience I have had. Will and Miranda were instrumental and went above and... beyond. 5 stars for this group and dealership.
Great customer service. Always helpful and friendly staff. As a woman sometimes it’s a little bit hard to understand about cars but they explained so well,... thanks