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They are the ONLY place I've trusted for years. I will continue to come here and drive right by Wilsonville Toyota each and every time.
I reluctantly bought a certified pre-owned car here- that experience was the most terrible I’ve ever had. Don’t buy here. The service even before I bought... here has gotten progressively WORSE. I’ve had Toyotas for 20 years, but I am done. For the past few years, whenever I take a car in for service, they try to upsell me or try to sell me services/repairs that aren’t necessary. I’ve gotten second opinions and they said the repairs were not needed. Now that I have a “warranty” with my certified pre-owned vehicle, EVERYTHING I’ve taken in to get fixed HAS NOT BEEN FIXED. It’s horribly frustrating and a huge waste of time, costing me work hours and precious time. Many of the service people must think I’m stupid and are quite unfriendly to me. I know at least two other people who’ve also had terrible experiences buying from Broadway Toyota and/or with the service department. DO NOT BUY FROM OR SERVICE AT BROADWAY TOYOTA.
I felt comfortable going in there alone. My options were explained to me and I felt a lot of what was being offered was above and beyond my expectations.
Julia, I sincerely thank you for going out of your way to write this review about Toyota of Portland on Broadway. We understand that one thing people ...desire most about their experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Best, Ishan Ray - email@example.com
I went in to have work done by a Battle Ground mechanic checked because it wasn’t running Right.They found the problem quickly and repaired it reasonably.... Mike Taylor did a great job and will ask for him in the future.
Over filled my oil. It takes 3.9 they put in 5. I called the service manager and left a message. Waiting room is nice and pricing is reasonable.
When my time was short, service person was able to expedite service in one hour instead of the expected four, enabling me to keep other appointments on... my precious Saturday!
Always a pleasure. Quotes are accurate and they accommodate schedules really well with their drop-in services. I have taken my car here since purchasing... it in 2013 and they have only improved over time. Keep up the good work.
Service writers should receive the same respect salespeople get ie. Warm offices that are enclosed so they can present their services and products in a... comfortable environment
Satisfied with expediency in the arrangement to take care of the recall situation. I appreciated the free transportation offered while the repair was... taking place
I very much appreciate working with Toyota of Portland’s Service Department! Josh was efficient, enjoyable to work with and helpful with my service needs.... Thank you!