Toyota of Portland

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
410 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 7, 2020

    Installed shield to safeguard my catalytic converter from theft. Everyone, staff and customers, was masked and socially distanced, so I felt safe while... waiting for my car. I was kept informed on the work. I’ll be back.

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    Came in for service or repair
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  • 5.0 out of 5
    October 31, 2020

    Long time customer for a reason! We have experienced years of good service and reasonable prices from this dealership. Good people and reliable quality.... All good from our point of view.

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  • April 18, 2016

    I felt comfortable going in there alone. My options were explained to me and I felt a lot of what was being offered was above and beyond my expectations.

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    Shopped for a new car
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    Dealer Response

    Julia, I sincerely thank you for going out of your way to write this review about Toyota of Portland on Broadway. We understand that one thing people ...desire most about their experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Best, Ishan Ray - iray@toyotaofportland.com

  • 5.0 out of 5
    October 31, 2020

    Service tech (Aaron )was great, very helpful, very efficient. He explained everything, got a loaner arranged, and got me in and out of the dealership very... quickly.

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    Came in for service or repair
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  • 5.0 out of 5
    October 24, 2020

    I came in for a recall and the process was smooth. I was able to get a loaner car and constant communication letting me know when my car would be ready.

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    Came in for service or repair
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  • 5.0 out of 5
    October 10, 2020

    I have taken my Toyota’s to (Broadway) Portland Toyota for over 15 years and I like the fact I do not get ‘up sold’ for more services than are needed.... Recommended services are always what I expect for my Highlander and only come when I know it is a true need. The waiting room is clean and comfortable and in these COVID times seating is appropriate for distancing and all the staff wore masks. I felt comfortable waiting.

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    Came in for service or repair
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  • 5.0 out of 5
    October 8, 2020

    Very efficient, friendly, helpful service. Explained everything. Helped me use available discounts. The woman who helped me was very knowledgable, efficient... and helpful. I also appreciated the LIFT ride tho and from the facility. Thanks.

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  • 5.0 out of 5
    October 5, 2020

    Brought our beloved '92 king cab pickup to Toyota of Portland. Our advisor Tony Trujillo was friendly, knowledgeable and efficient. Would definitely... return for his advice and help.

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    Came in for service or repair
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  • 5.0 out of 5
    September 26, 2020

    They go above and beyond to keep me and my Tacoma happy! I travel to this dealership for their impeccable service! I have tried other dealerships twice... and they only left me disappointed. I no longer waste my time and prefer to travel for GREAT SERVICE!

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  • 5.0 out of 5
    September 17, 2020

    1st day in ignored, one more try 2nd day John not only heard my response to first day and went out of his way to correct it. John saw that I got excellent... service and giving a small discount cemented my satufisation

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