Reviews
Write a reviewExcellent service and great deal.
Highly recommend. Used consumer reports car buying program. Easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcoming and straightforward
I came to the dealership knowing what I wanted and what I could afford. The sales member and sales manager accommodating and understanding. They presented me the options and comparisons. I felt they were informative and thorough. I didn't feel snowballed, nor did I feel pressured. I wasn't completely blown away by the facility though. It was standard but I feel it could use some more business casual style. I'd recommend a friend or family member to this dealership and to the sales service team.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Coming here forever.
Every worker that I interacted with was helpful and friendly--as in, genuinely and even delightfully friendly. I was exhausted when I arrived and felt almost energized (or at least a little happier) by the end of it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce - purchasing a new vehicle
Best car buying experience I have ever had. Gracious and patient sales personnel!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
In and out in 40 minutes for a scheduled maintenae
Got appointment for 5000 mile maintenance service same day I called in! Paper work was all ready when I showed up and the service rep, Andrew, even suggested a service special that matched my need! Saved me almost half of the regular cost!! He was very informative and professional! Was then told to wait in the spacious, well furnished and super clean waiting area. The service rep came to get me within 40 minutes, with a full report of service done today and a written report of all areas of the car! He even took my credit card payment at his station! Awesome! Very happy experience! Will go back again! Thank you Broadway Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fabulous service!!!
I unexpectedly needed a repair so I showed up at Toyota of Portland without an appointment. The serviceman could not have been nicer and got my car repaired and me back on the road in less than an hour. I was so happy! Thank you Toyota of Portland!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Replaced my linking water pump which was out of warranty no questions asked. I will definitely be going back! You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing experience!
Worked with Matt as we shopped for a third family car for our new driver. He asked all the right questions, listened and adapted to our needs and the process was smooth and painless. I've hated buying cars before and I'll only buy from Matt/Toyota of Portland here forward!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Thai who sell the car is very nice, friendly. We were pretty satisfied about the price and the quality of the car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Thought repair cost was outrageous. Does that dealer have an estimate <$500!!! BUT service was great. Gave me a rental car upfront because said repairs would take a good day & a half. Got my car back on time & they even washed it!!! Car seems to run much smoother. Going to beach in a couple of weeks and now don't have to worry about my car breaking down; they have repaired my car in the past and I've never had any problems with the work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
