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Reviews

Average Ratings

4.7
171 lifetime reviews.
  • Roberson Motors

    Excellent company to deal with. I would recommend to everyone.


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    Excellent company to deal with. I would recommend to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer service!

    We live on the Washington Coast and were unable to make the trip to Salem to pick up our vehicle. We had test driven the same make/model so we kn...


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    We live on the Washington Coast and were unable to make the trip to Salem to pick up our vehicle. We had test driven the same make/model so we knew what we wanted. I contacted Roberson Motors and Jess Yoder promptly replied and answered all my questions and sent me additional pictures as requested. We were out of town for 4 days after the purchase agreement was made and there was never any pressure from Jess, he just said let him know when we were able to meet. They were able to meet me halfway for test drive/delivery of vehicle-without that level of service this deal would not have happened. We love our new car and would recommend them to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!!

    Roberson provided great customer service and made the experience painless, easy, and personable! I would recommend Roberson to anyone looking for...


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    Roberson provided great customer service and made the experience painless, easy, and personable! I would recommend Roberson to anyone looking for a new vehicle and I plan to return again! Mike and Josh were fantastic to work with!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • SUPERIOR SERVICE!!

    We came to Roberson Motors after an unpleasant experience at another dealership and Mark Whittington made this purchase the smoothest process in a...


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    We came to Roberson Motors after an unpleasant experience at another dealership and Mark Whittington made this purchase the smoothest process in all of our car buying years! He answered every email, telephone call and text promptly and is very professional and personable making us laugh a lot! It's what we needed with the stress of buying a new vehicle. This dealership is hands down the best dealership around and I would highly recommend purchasing a vehicle from them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing first truck purchase!!!

    Had an a great first truck purchase with john freeman, I would deffinitly recommend him to friends! It was easy an quick plus I love my Tacoma!


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    Had an a great first truck purchase with john freeman, I would deffinitly recommend him to friends! It was easy an quick plus I love my Tacoma!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Custer service was rude.

    My son went in to a quote on a trade in and they would not give him the time of day. We have purchased at eleven new trucks and jeeps from this de...


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    My son went in to a quote on a trade in and they would not give him the time of day. We have purchased at eleven new trucks and jeeps from this dealership and this is the thanks we get? Never again.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Frustrated after dropping Jeep off for repairs.

    My time is just as valuable, no shuttle service available for almost two hours. No attempt to make alternative arrangements from Roberson. So fru...


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    My time is just as valuable, no shuttle service available for almost two hours. No attempt to make alternative arrangements from Roberson. So frustrating. I had arranged drop off time. Spent 2 hours waiting for a ride!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Buying a new 2016 Jeep Cherokee

    This review overs the buying process of our new Jeep Cherokee. Since we've only had it less than a week I'll come back later and rate the vehicle ...


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    This review overs the buying process of our new Jeep Cherokee. Since we've only had it less than a week I'll come back later and rate the vehicle itself: Our salesman, Mark Whittington was a pleasure to work with. Not only were we able to make a very good deal on our new Cherokee, Mark stayed well into a Sunday evening teaching us how to use all of the features of our new Jeep. Then he made a follow-up appointment with us for the following Wednesday to make sure we fully comfortable with our new Jeep, at which time he answered all the new questions we had and showed us how to use the self park feature. But that's not all! After leaving the dealership on Wednesday he called us and told us we needed to return because the finance person had uncovered an error in the computation of the Chrysler rebate. We came back within the hour to find that the error was in our favor which saved us a lot of money. The savings were so large that we were able to opt in and buy the extended warranty coverage and still keep our monthly payments right in our budget. Thank you Roberson! This car buying experience has been one of the best I've ever experienced. This is my first new Chrysler product, I've always been a GM buyer before. You have a very satisfied customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Scott Cole was very personable and great to work with. One of my best car buying experiences. I would absolutly return again for a future purchase.


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    Scott Cole was very personable and great to work with. One of my best car buying experiences. I would absolutly return again for a future purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very nice store

    Came in for servicing of my T/C which was done in a quick and profresonal manner. Ended buying a used 2016 T/C as the milage on the 2009 was moun...


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    Came in for servicing of my T/C which was done in a quick and profresonal manner. Ended buying a used 2016 T/C as the milage on the 2009 was mounting and so were the upkeep cost. Mark W. handled the sale and I am a repeat customer of his and Roberson's

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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