New 866-528-4413 Dealer Website
Used 888-724-7531 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 164 reviews.
  • Buying a new 2016 Jeep Cherokee

    This review overs the buying process of our new Jeep Cherokee. Since we've only had it less than a week I'll come back later and rate the vehicle ...


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    This review overs the buying process of our new Jeep Cherokee. Since we've only had it less than a week I'll come back later and rate the vehicle itself: Our salesman, Mark Whittington was a pleasure to work with. Not only were we able to make a very good deal on our new Cherokee, Mark stayed well into a Sunday evening teaching us how to use all of the features of our new Jeep. Then he made a follow-up appointment with us for the following Wednesday to make sure we fully comfortable with our new Jeep, at which time he answered all the new questions we had and showed us how to use the self park feature. But that's not all! After leaving the dealership on Wednesday he called us and told us we needed to return because the finance person had uncovered an error in the computation of the Chrysler rebate. We came back within the hour to find that the error was in our favor which saved us a lot of money. The savings were so large that we were able to opt in and buy the extended warranty coverage and still keep our monthly payments right in our budget. Thank you Roberson! This car buying experience has been one of the best I've ever experienced. This is my first new Chrysler product, I've always been a GM buyer before. You have a very satisfied customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Scott Cole was very personable and great to work with. One of my best car buying experiences. I would absolutly return again for a future purchase.


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    Scott Cole was very personable and great to work with. One of my best car buying experiences. I would absolutly return again for a future purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very nice store

    Came in for servicing of my T/C which was done in a quick and profresonal manner. Ended buying a used 2016 T/C as the milage on the 2009 was moun...


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    Came in for servicing of my T/C which was done in a quick and profresonal manner. Ended buying a used 2016 T/C as the milage on the 2009 was mounting and so were the upkeep cost. Mark W. handled the sale and I am a repeat customer of his and Roberson's

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Personal, professional and responsive service.

    Evan and Bob and the other members of the team always do their best to help me feel that they will solve what ever problem I may have in a timely...


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    Evan and Bob and the other members of the team always do their best to help me feel that they will solve what ever problem I may have in a timely manner at the lowest cost, they also make sure that I have transportation when and where I may need while my Chrysler is under repair.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service center, excellent customer service

    Went in for an oil change. Staff was extremely helpful and friendly, this was the best service I have ever had at a service center.


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    Went in for an oil change. Staff was extremely helpful and friendly, this was the best service I have ever had at a service center.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department

    Service department is always helpful and nice - explaining costs prior to doing anything & what needs to be done or if running a diagnostic test m...


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    Service department is always helpful and nice - explaining costs prior to doing anything & what needs to be done or if running a diagnostic test may not be helpful/costs that would ensue from doing it, etc.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Always feel welcome

    All the service members were polite, kind, and did all they could to assist in getting me what I needed for the issues I was having. I felt welco...


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    All the service members were polite, kind, and did all they could to assist in getting me what I needed for the issues I was having. I felt welcome and that everyone wanted the best for me and my Jeep.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good experience

    Short and sweet No hassles. Sales person very personable. Working with a new computer system and was apologetic. Fastest time I have ever bought ...


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    Short and sweet No hassles. Sales person very personable. Working with a new computer system and was apologetic. Fastest time I have ever bought a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Super Service Department Staff

    In addition to the quality of the work done, I really appreciated the flexibility of the service department and their willingness to work with my ...


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    In addition to the quality of the work done, I really appreciated the flexibility of the service department and their willingness to work with my schedule.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service.

    In one word - Integrity. Our Jeep needed a fuel pump and distributor. Thanks to Roberson Jeep it now starts right up and purrs like a kitten. ...


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    In one word - Integrity. Our Jeep needed a fuel pump and distributor. Thanks to Roberson Jeep it now starts right up and purrs like a kitten. As I am new to owning a Jeep there are little things I am learning. My wrangler was making a horrible grinding noise when I shifted into reverse. Matt Stoenner in Service shared a tip with me: shift to First gear then into Reverse. No grinding noise. Matt could have just as easily charged me a service fee, saying you would inspect it. Instead he shared a tip with me. Matt also discovered some lug nuts were broken, had missing caps. Would have made it difficult to change a tire. You replaced them. Much appreciated. After having a very bad experience with another Jeep Dealership, this was so refreshing. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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