Reviews

Average Ratings

4.9
371 lifetime reviews.
  • All the way from Ohio to lease from Howard!

    I travel for work and found Howard one evening window shopping. Long story short I leased 2 vehicles from them within a month's time frame. They...

    Dealer Response

    Greg, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied wi...


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    I travel for work and found Howard one evening window shopping. Long story short I leased 2 vehicles from them within a month's time frame. They really work to earn your business, Morry on the pricing and Joe on all around service. They are both wonderful to work with. I am in the process of leasing my third vehicle from them and hopefully more. Thanks Howard team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Greg, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Not a place to look for used cars

    All of the used cars under 10k are basically one step away from the scrap heap. Even though my budget was tight and expectations were higher, Sale...


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    All of the used cars under 10k are basically one step away from the scrap heap. Even though my budget was tight and expectations were higher, Salesman made little effort to even try to show me anything worthwhile and seem more interested in trying to unload junk on me

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • great service

    Employee was very patient and knowledgeable and helped us find what we were looking for. He even gave us the key to the car and told us to take it...

    Dealer Response

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Howard Buick GMC. Congratulat...


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    Employee was very patient and knowledgeable and helped us find what we were looking for. He even gave us the key to the car and told us to take it for a test drive while he waited for us at the dealer that was pretty cool

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Howard Buick GMC. Congratulations on your new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Great Sales and Service departments. Clean store.

    Always an excellent experience with the Sales Dept., Maury Glicksman, & the service dept. Would recommend to anyone. Clean facility and grounds.

    Dealer Response

    Gerald, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those...


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    Always an excellent experience with the Sales Dept., Maury Glicksman, & the service dept. Would recommend to anyone. Clean facility and grounds.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gerald, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We look forward to seeing you again! Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Great Service and Sales

    My service experience and sales experience at Howard Buick-GMC has always been great!! I will be purchasing my next car here!

    Dealer Response

    Janice, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied w...


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    My service experience and sales experience at Howard Buick-GMC has always been great!! I will be purchasing my next car here!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Janice, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Service at Howard Buick

    The communication was excellent. Pro-actively reaching out and letting me know what was going on with my car. Follow up was great too. Thanks !

    Dealer Response

    John, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Howard Buick GMC. If there...


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    The communication was excellent. Pro-actively reaching out and letting me know what was going on with my car. Follow up was great too. Thanks !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Howard Buick GMC. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Great service

    Tracy was very helpful and even gave us a nice rental car since it was going to take a couple days for the part to come in.

    Dealer Response

    Thanks for your outstanding review, Michele! I'm very happy to hear that Tracy was of such help to you. We strive to provide excellent customer se...


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    Tracy was very helpful and even gave us a nice rental car since it was going to take a couple days for the part to come in.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your outstanding review, Michele! I'm very happy to hear that Tracy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Excellent, prompt, attentive service

    They thoroughly explained what my car needs. Friendly, courtesy, welcoming me n very clean facility. They offer you coffee and very clean customer...

    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Dinora. Our team is dedicated to provide a welcoming and comfortable service...


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    They thoroughly explained what my car needs. Friendly, courtesy, welcoming me n very clean facility. They offer you coffee and very clean customers waiting lounge. Bathroom very clean.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Dinora. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • 2017 terrain

    Bought a new 2017 GMC Terrain. Nice people at this dealer . They did not play games with the numbers and made the entire process easy. I have had ...

    Dealer Response

    Dale, thanks for the great feedback and congratulations on your new 2017 GMC Terrain! I am happy to hear that our team was able to serve you and d...


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    Bought a new 2017 GMC Terrain. Nice people at this dealer . They did not play games with the numbers and made the entire process easy. I have had bad experiences with other dealers, I would recommend this dealer to my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dale, thanks for the great feedback and congratulations on your new 2017 GMC Terrain! I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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  • Transmission concerns

    Todd in Service was great. He understood my concerns,and kept me informed through the whole process. A+ all the way! Thank You."|"

    Dealer Response

    Thanks for your awesome review, Bill! I'm very happy to hear that Todd was of such great help to you. He takes pride in his customer service and a...


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    Todd in Service was great. He understood my concerns,and kept me informed through the whole process. A+ all the way! Thank You."|"

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for your awesome review, Bill! I'm very happy to hear that Todd was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Morry Glicksman | General Manager | morry@howardautogroup.com - (630) 832-9500


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