Lassen Chevrolet Toyota

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Reviews

Average Ratings

4.2
76 lifetime reviews. Includes reviews of Lassen Chevrolet Toyota from DealerRater.com
  • A very positive experience in buying a new car!
    December 13, 2016

    Jere Cox waited on us. Extremely helpful, no pressure, and took time to explain the features. We had an old car with no "electronics." He very pa...


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    Jere Cox waited on us. Extremely helpful, no pressure, and took time to explain the features. We had an old car with no "electronics." He very patiently explained things and urged us to contact him with any questions we had. In fact, he came in on his day off to finalize the purchase for us. It was a pleasure to deal with him! When people ask I make sure to mention both Jere and Lassen and tell how impressed we were with both.

    Does recommend this dealer

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  • Best Experience
    November 13, 2016

    Victor and Travis were FANTASTIC!!! No pressure, honest and a relaxed atmosphere. They really did an excellent job getting me into the vehicle I w...


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    Victor and Travis were FANTASTIC!!! No pressure, honest and a relaxed atmosphere. They really did an excellent job getting me into the vehicle I wanted at a price I could afford. I felt like I was buying a car from a friend because they were easy to talk to and didn't try to push me into something I didn't want or couldn't afford which I really appreciate. I've never been in a car dealership where I wasn't pounced on by pushy salesmen so I was very pleasantly surprised when I arrived at the Lassen dealership and was nicely greeted and introduced to Victor. THANK YOU for a wonderful experience that I will tell all of my family and friends about!!

    Does recommend this dealer

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  • Warranty issues
    November 9, 2016

    Run around and trouble with cooperation with providing warranty issues properly. Investigation made and minipulation on services that made for an ...


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    Run around and trouble with cooperation with providing warranty issues properly. Investigation made and minipulation on services that made for an uncomfortable circumstances with a problematic vehicle .

    Does not recommend this dealer
    Came in for service or repair

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  • Wonderful experience
    August 19, 2016

    Very helpful and honest. Did not give us the run around which we don't do when purchasing a vehicle. If we get hastled, we will just leave. Ther...


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    Very helpful and honest. Did not give us the run around which we don't do when purchasing a vehicle. If we get hastled, we will just leave. There was none of that. Would definitely recommend them to others.

    Does recommend this dealer

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  • Best. Experience. Ever.
    August 17, 2016

    Victor and Gerald were a pleasure. No hassle, no pressure, fair price on new vehicle and on my trade in, good humored, and I love my new Highland...


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    Victor and Gerald were a pleasure. No hassle, no pressure, fair price on new vehicle and on my trade in, good humored, and I love my new Highlander. Over the years my family has purchased four vehicles and a friend of mine also bought a vehicle--never a problem with any of them and service always outstanding!

    Does recommend this dealer

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  • excellent process and pricing!!!
    July 8, 2016

    Victor was excellent from the start of the process, respecting our wishes and concerns to keep it low key. Worked with us on pricing and respectin...


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    Victor was excellent from the start of the process, respecting our wishes and concerns to keep it low key. Worked with us on pricing and respecting our budget limitations, excellent

    Does recommend this dealer

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  • The way buying a new car should be
    June 25, 2016

    Victor Edwards was great to work with; efficient and respectful. This was a much better experience than we had with a different dealer recently. I...


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    Victor Edwards was great to work with; efficient and respectful. This was a much better experience than we had with a different dealer recently. I would definitely work with them again.

    Does recommend this dealer

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  • Everything i needed
    May 8, 2016

    Victor Edwards was terrific for me. He had the exact rig I was looking for. Brand new with wrappings still on it. Only 2 miles on odometer. He ans...


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    Victor Edwards was terrific for me. He had the exact rig I was looking for. Brand new with wrappings still on it. Only 2 miles on odometer. He answered all my emails and phone calls promptly. He had the whole programmed wired up tight and there were no surprises. Vehicle (4Runner) was freshly washed and ready to go when I pulled in. Very smooth process including financing using pre-approval from another lender. Would not hesitate to go again at Lassen Auto for my next vehicle purchase.

    Does recommend this dealer

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  • Wonderful Car Buying Experience
    April 17, 2016

    Ben quickly helped me find a car with all the features I asked for and more, and for a great price. The transaction was quick and hassle free. It ...


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    Ben quickly helped me find a car with all the features I asked for and more, and for a great price. The transaction was quick and hassle free. It is obvious that Ben cares about his customers. Highly recommended.

    Does recommend this dealer

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  • Great place to do business
    April 17, 2016

    We had a very pleasant experience buying a truck from lassen. Ben was a lot of help and fun. We will recommend to everybody we know


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    We had a very pleasant experience buying a truck from lassen. Ben was a lot of help and fun. We will recommend to everybody we know

    Does recommend this dealer

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