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Reviews

5.0
14 lifetime reviews.
  • Top notch Service Dept.

    Jason, Kelly and Nick are the best. Fair price and made the process enjoyable.


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    Jason, Kelly and Nick are the best. Fair price and made the process enjoyable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Computer check/throttle body replaced

    Excellent respect for out of state customer. Kelly Garrett was most helpful and accomodating. Was able to get part replaced in the PM. Friendly...


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    Excellent respect for out of state customer. Kelly Garrett was most helpful and accomodating. Was able to get part replaced in the PM. Friendly and efficient service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Thank you Joe Hayward Staff!!!

    I will start with saying I am a woman that often shops for cars alone and have had some pretty bad experiences at some car dealerships. A couple o...


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    I will start with saying I am a woman that often shops for cars alone and have had some pretty bad experiences at some car dealerships. A couple of years ago I worked with Mike and Randy and appreciated the good service, the honest advice and how easy the paperwork was. (They did not try to sell me things I did not need, want or couldn't afford. That is why I went back this time and will continue shopping at Joe Hayward Ford). With this being said, I went back about a month ago to buy a second (used) car. Again, they listened to what I wanted in a car and what my budget is and helped me find a car I really wanted. Sadly, this car only ran the first week. The problems were well hidden upon test driving and driving the first week. When I first complained about it, they took it in right away and thought they fixed the issue. But the next morning, by the time I arrived to work the warning lights were flashing again. I called Joe Hayward Ford very upset, both Mike and Randy got started and drove a loaner car to my work for me to finish the day and do errands, while the mechanics started checking out the car. They never found the issue and neither could a private mechanic. So....Randy and Mike began working very hard and close with Joe Hayward to get me into a car that seems to run great, has the perks I had requested, looks great and I am proud to own. I appreciate doing business with a company who is willing to do what it takes to make a customer feel valued and wants them to be happy with their purchase. With them going above and beyond, and with Joe Hayward's concern about whether his customers are happy or not, proves there is a car lot that can be trusted. I believe the car we just finished signing papers on will work perfectly for me until I am ready to drive something different. I will do business with them again and recommend anyone who is looking for new or used cars to go visit Joe Hayward Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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