Reviews
I just had my MDX in for an oil change and all of the
I just had my MDX in for an oil change and all of the car's features were analyzed and reviewed. They were very thorough and Logan Fraer was very helpful checking the car in, explaining everything and staying in communication with me. I am very happy with the experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Building being remodeled, check in still personalized.
Building being remodeled, check in still personalized. 106,000 miles and the first thing to go wrong with my car, very impressive maintenance performance (2015 Honda Civic Si). Kendal has an ideal service department. Quotes on all work very accurate and they are trustworthy and provide an excellent to and from shuttle service! Love the service department!!! Dr Rocket R W Turner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your feedback. We aim for consistent quality service and are glad that was your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent sales professional who was courteous efficient
Excellent sales professional who was courteous efficient creative and knowledgeable about the vehicle Provided timely coordination with his counterparts and represented us well with his superiors in negotiations
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kurt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Honda. If you have any further questions, please don't hesitate to reach out!
Our Express Service Consultant, Shannon Copple was very
Our Express Service Consultant, Shannon Copple was very friendly and professional. Initially, I took my Honda CR-V in for an oil change and to have the tires rotated. After the multi-point inspection was done, Shannon kept us informed regarding the status of our service and explained reasons for replacing certain parts such as the tires and the air conditioner belt. Everything was done in a timely manner and we were notified as soon as the car was ready to be picked up. All of the service representatives in the facility were very friendly and helpful. The main building was undergoing a major renovation and therefore, the service representatives were relocated to a portable. They did the best they could in the small space provided for customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change, I hope it was done as stated, seems to
Oil change, I hope it was done as stated, seems to consume far more oil than my 2006 Honda CRV which this one is a 2024. Didn?t rotate tires this time, maybe due to 2nd oil change in a year.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Logan at the Eugene Kendall Honda was exceptional!
Logan at the Eugene Kendall Honda was exceptional! He was fast, kind, and honest. I hope he and everyone at Kendall Honda Eugene Oregon have a fantastic New Year?s Eve and New Years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
This is the second Honda CR-V hybrid I've bought from
This is the second Honda CR-V hybrid I've bought from Kendall Honda in Eugene, OR. It was an entirely comfortable process with very thorough, kind, and thoughtful people. I was treated like a friend who they wanted to feel well versed in all the bells and whistles on this 2026 car, which I greatly appreciated. Special mention goes to Jack Thornton who did my test drive with me and both showed and told me of all the upgrades over my trade-in vehicle which was another CR-V hybrid. I am loving this new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Diane, congratulations on your new CR-V hybrid! Thank you for taking the time to write about your experience. It’s wonderful to hear that Jack Thornton was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Took my newly purchased USED van to Kendall Honda to have
Took my newly purchased USED van to Kendall Honda to have the numerous uncompleted recalls completed. Nicole Abrahamsen (Service Consultant) walked me through the process and explained what each recall would correct and kept in touch with me on the progress. I would highly recommend Kendal Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kandy, thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
I just want to give the biggest thank you to Kendall
I just want to give the biggest thank you to Kendall Honda. They truly went out of their way for me. They didn?t just get me into a car, they got me into the exact one I wanted, at an even better deal than I hoped for. Every person I interacted with was kind, patient, and genuinely supportive. I?m so grateful for how they took care of me, and I?ll recommend them to anyone who asks. Thank you, Kendall Honda, for making this whole experience such a blessing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Fast & complete service with helpful suggestions.
Fast & complete service with helpful suggestions. Staff helped me navigate the facility easier(I use a Walker). Communication was good. Staff friendly and accommodating. Service chargers reasonable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience! We’re glad our team could provide fast, thorough service and make your visit comfortable and accessible. It means a lot to hear you found our staff friendly, accommodating, and communicative. We truly appreciate your kind words and look forward to serving you again!
