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Kendall Toyota of Eugene

(236 reviews)
Visit Kendall Toyota of Eugene
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (888) 751-4165 (888) 751-4165
Used (866) 215-6037 (866) 215-6037
Service (541) 632-7454 (541) 632-7454

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Toyota of Eugene from DealerRater.

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Great service for over ten years!

Kendall has been servicing my 2007 Highlander since new. I trust their service department to do alert me to needed maintence and repairs and then do the work right. Service staff is always helpful and friendly, shuttle drivers are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The second time is a charm.

Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Toyota of Eugene! We hope to be of service again in the future. Have a wonderful day!

Purchase of Prius Prime at Kandall Motors

I recently purchased a Toyota Prius Prime. Because I couldn?t locate what I wanted here in the Midwest, I ended up searching for one on the west coast, via the internet. I finally ended up at Kendall Motors in Eugene, OR ? the California market was just too strange. Because of the holidays, end of the year deadlines, distances involved and preplanned trips, the process could have been daunting. But the individuals at Kendall Motors, which felt like a home-town dealership, were exceptionally good. Mark Jabs, in sales, was very professional and dedicated to the success of the process and I Never felt pressured. He more than earned his pay on this one! I can?t sing his praises enough. I might have given up but for the help from both Mark and Ann in the ?paperwork? division. I thank them very much ? I ended up with exactly what I wanted. And at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

S Bradley, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Great customer service

This is our second time buying a new vehicle from this dealership. We drove 2 hours. Our local dealership give us the run around. They gave us a great price on our trade and new vehicles. Eric at Toyota is who you want to ask for when you call. We asked for a purchase agreement before we drove up. What a great experience. Definitely worth the drive. Thank you Kendall Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amber H, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Toyota of Eugene. We are glad to know that the drive was worth the difference! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Very happy customer

Best experience both times I purchase with them. The work hard for what you want and keep within your budget. They have my business for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kimberly Mcaninch, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

First Toyota

Easy buying experience, professional sales staff. Did all my preliminary research on online which made for a timely purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kenneth Ograin, thank you so much for your feedback. We are very happy to have provided you with such a positive experience! We hope you have a great day!

Highly Satisfied Customer

Highly satisfactory, professional, friendly, helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ivan Hernandez, Ph.d., we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

A great 2017 Sienna from great salesman Will Baas

Will Bass , Ann Bashor--both extremely professional and helpful in my purchasing process. It was refreshing to deal with knowledgeable thorough professionals. I will highly recommend Kendall Toyota in Eugene to others- and suggest they contact Will Baas as a salesman. His manner is great- he's calm, listens well, is patient and not pushy. Perfect salesman. Same feelings about Ann Bashor , Business Manager,who helped me evaluate warranty , maintenance, and financing options- she was clear, helpful and also not pushy. I give the entire new car buying experience at Kendall Toyota in Eugene Oregon an A+ rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patricia Clarke, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Toyota of Eugene! Have a great day!

2017 Tacoma Purchase

I walked in knowing that I wanted to buy a vehicle. Jacob was the only one to look up and approach me. I told him what I wanted... told him all of our finances were already in order... told him what I wanted. He gave me direct answers and was informative and helpful in making my purchase happen. I would also like to say it was because of Mike and Lacey in the service department that led us to our second purchase at Kendall Toyota... and it was the service department personal that led us to our first purchase at Kendall Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

M. Guy & Kelcie Santiago, we're happy you found our staff to be so supportive during your experience here at Kendall Toyota of Eugene. We are always more than happy to assist you if anything else comes up. Take care!

Kendall Toyota Eugene

They were extremely helpful and did everything they could to get me into a brand new vehicle, and I very much enjoy my 2018 RAV4 ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Curtis Cline, thank you for taking the time to leave a review for us at Kendall Toyota of Eugene. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.