Went in to look for a used car, the guy who we approached to ask what was available looked us up and down automatically asked what we wanted to spend,... our credit score, probably assuming we are poor. He quickly abandoned us to help a guy who just pulled up in a newer Camero. We left feeling treated like trash and bought an SUV from Roseburg Honda instead.
My experience with deen was absolutely amazing! He kept me very informed without trying to pressure me into buying anything. He is not your stereotypical... car salesman whatsoever! He answered all of my questions and asked his manager if he didn't know the answer to one just to keep me informed. He was amazing! Everyone there should be following his example.
Best customer service I have had at a car dealership! We had everything set up before I got there so when i sat down to sign I was done in less than 10... minutes! Randy and the staff were very accommodating to my schedule & I got much more for my trade in than I was quoted at 2 other dealerships!
The dealership responded quickly to my request about the particular vehicle I am searching for . Unfortunately the one they had was already sold. Since... the vehicle I am searching for has such narrow parameters this is not suprising. I do appreciate their quick response & their verbal commitment to finding what I am looking for though..thank you Clint Newell.
Randy the car salesman was very judgmental and made me feel unwelcome. I asked a bunch of questions about the cars I was interested in but he made me feel... like I was bothering him and interrupting his Saturday afternoon. I have never been so disrespected at a car dealership before!
I had a wonderful experience buying my new car. I have not bought a car for 15 years. The dealership and was easy to work with, highly knowledgeable about... the car I wanted, took care of me from start to end very professional.