Stohlman Volkswagen Subaru

Reviews

Average Ratings

4.8
1342 lifetime reviews. Includes reviews of Stohlman Volkswagen Subaru from DealerRater.com
  • Great sales staff

    Finalized purchase of Jetta last weekend with Tabish. Test drive and purchase went great. Thanks much! Very happy with the purchase. Thanks Tabish!


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    Finalized purchase of Jetta last weekend with Tabish. Test drive and purchase went great. Thanks much! Very happy with the purchase. Thanks Tabish!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent buying experience at Stohlman's
    October 31, 2017

    My wife and I had an excellent experience buying our Subaru Outback from salesman Alex Yakovlev at Stohman Subaru of Tysons. Selection: they have ...


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    My wife and I had an excellent experience buying our Subaru Outback from salesman Alex Yakovlev at Stohman Subaru of Tysons. Selection: they have a much better inventory of cars than the other dealerships that we contacted. Honesty: Alex was very sincere throughout our visit and there was never any bait-and-switch, fine print, or hidden fees on our purchase. Service: Alex made us feel important, and not just another sale, while being very knowledgeable about all aspects of the Outback we purchased. Price: Stohlman's price was so competitive that we felt no need to continue shopping anywhere else. Alex was able to match the best price we found on the local marketplace and make our new car dream come true! Both Alex Yakovlev and Stohlman Subaru are highly recommended.

    Does recommend this dealer

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  • Enjoyable Car Buying Experience
    October 21, 2017

    I bought a 2018 Crosstrek from Stohlman through Boris Alvarado. Everyone at the dealership was pleasant to work with and Boris was especially prof...


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    I bought a 2018 Crosstrek from Stohlman through Boris Alvarado. Everyone at the dealership was pleasant to work with and Boris was especially professional and knowledgeable about the cars and options available. Both Boris and the manager worked to earn my business. I highly recommend Stohlman Subaru and that you ask for Boris when looking for your next car!

    Does recommend this dealer

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  • Very bad purchasing experience_BE CAREFUL
    October 19, 2017

    I had very bad purchasing experiences two weeks ago. I find people on many review websites report the same trick they do on me. They asked me to t...

    Stohlman Automotive

    We are always happy to discuss any customer experience in person and hope you will take the time to stop by or call us directly so that we may res...

    Tyler

    After I read yelp, google, cars.com, and Edmunds, I realized they have done and are doing the ¿¿¿bait and switch¿¿¿ tricks on many customers. I be...


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    I had very bad purchasing experiences two weeks ago. I find people on many review websites report the same trick they do on me. They asked me to test drive and then told me the car was sold out. They tried the so-called "bait and switch" trick and tried to sell me other cars with very bad offers. Afterwards, they sent me several apologies and said they would like to send me a gift card (I didn't accept it). I sincerely accepted their apologies and then found other people reported very similar experiences I had with them. So I realized they might be taking advantage of the low-cost apologies to support them to continue the "bait and switch" scheme. My personal experience with them made me very angry and sad, so I try to let other buyers be more careful. If you consider to buy their car, please read the comments here and think twice!! If I had read the comments carefully, I would not ask my friends to spend 5 hours in driving me to their store and back.

    Does not recommend this dealer
    Stohlman Automotive

    We are always happy to discuss any customer experience in person and hope you will take the time to stop by or call us directly so that we may resolve your issues.

    Tyler

    After I read yelp, google, cars.com, and Edmunds, I realized they have done and are doing the ¿¿¿bait and switch¿¿¿ tricks on many customers. I become very mad at them and also feel sad. Moreover, I find some of my reviews cannot get posted in these websites (maybe this is why they still have a high score.) I regret I didn¿¿¿t carefully read the negative reviews in these website. If I did, I would never consider them and be tricked by them. So please think twice and be prepared for any potential loss. By the way, I also find that it is very easy for them to apologize but never make any improvements.


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  • Subaru at a great price/excellent service #BorisAlvardo
    October 17, 2017

    Want the short simple review - Boris = fair, honest, hardworking and great follow-up!!!! Would buy from him again. Need to know more -- I spent ...


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    Want the short simple review - Boris = fair, honest, hardworking and great follow-up!!!! Would buy from him again. Need to know more -- I spent some time looking at various vehicles and then decided on a Subaru CrossTtrek Limited. I went to a few dealerships and perused their inventories looking for the right car. Then, I visited Stohlman. Boris came over to check in and discussed the vehicles they had. No pressure, just a good chat. He found the car I was looking for in their lot and brought it out so I could take it for a test drive. I left, very impressed, with the car, the dealership and with Boris. He seemed like a guy you could work out a fair deal with. I returned with my Kids to have them check out the vehicle and he again accommodated me. Finally, we got down to brass tacks and started negotiating. It took a bit of give and take but we made a deal and I got a great price. After purchasing the car, I had a bit of confusion in operation of the weather info on the satellite navigation. Boris, friendly as ever, endeavored to get me checked out by the service folks to make sure everything was working. It was and I appreciated the white glove treatment.

    Does recommend this dealer

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  • New 2018 Forester 2.5i Touring
    October 15, 2017

    Last night I submitted an email to Stohlman Automotive inquiring about a specific forester, color, interior leather, options etc. Richie Kuenzler ...


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    Last night I submitted an email to Stohlman Automotive inquiring about a specific forester, color, interior leather, options etc. Richie Kuenzler called me first this morning while I was en route to another dealership where I had been given the "best price" they could do...and that price was better than four other dealerships located from Frederick to Annapolis. I gave Richie the best price and he called me back 5 minutes later. Stohlman Automotive beat the best price by enough that I turned the car around and "crossed the bridge to Virginia".

    Does recommend this dealer

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  • Most Pleasant Car Buying Experience We've Ever Had!
    October 10, 2017

    We were luck to have Alex Yakovlev as our Sales Consultant. We found him to be very knowledgeable, patient and a good listener as we explained wha...


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    We were luck to have Alex Yakovlev as our Sales Consultant. We found him to be very knowledgeable, patient and a good listener as we explained what we wanted in a car and what we were willing to pay. Alex took his time explaining the features of the car. The experience at Stohlman's was the best we've ever had when buying a car and Alex is certainly the reason for this pleasant experience. We have no reservations in recommending Stohlman's Tysons and would encourage anyone to work with Alex. Bert and Gerri

    Does recommend this dealer

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  • New 2018 Forester
    October 10, 2017

    My husband and I recently bought a 2018 Forester from Alex Yakovlev Certified Sales Consultant at Stohlman Subaru of Tysons Corner. He was very h...


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    My husband and I recently bought a 2018 Forester from Alex Yakovlev Certified Sales Consultant at Stohlman Subaru of Tysons Corner. He was very helpful in translating our needs into the Forester model and explaining the benefits of the car. Stohlman made the financing easy, and we drove away with the car of our dreams. Rindy and Frank O???Brien

    Does recommend this dealer

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  • Bad experience

    I got the quotation and scheduled the appointment. When I arrived at their store, they told me they already sold out the car we talked about and t...

    Dealer Response

    We appreciate your feedback and apologize for your frustration. Our sales person has been informed of your experience and would like to reach out ...


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    I got the quotation and scheduled the appointment. When I arrived at their store, they told me they already sold out the car we talked about and tried to sell me other cars. They seem to be sorry and pretend to fix the problem. But I have to say it is still a very bad experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We appreciate your feedback and apologize for your frustration. Our sales person has been informed of your experience and would like to reach out to you directly to apologize and discuss future improvements in our processes. At your earliest convenience, please contact Jaime Dent at 703-770-6127.


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  • I had the best experience.
    September 30, 2017

    Your salesperson Patrick Lester was very helpful and knowledgeable. I am not very easy and I tend to ask a lot of questions especially about the t...


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    Your salesperson Patrick Lester was very helpful and knowledgeable. I am not very easy and I tend to ask a lot of questions especially about the technology and features. Mr. Lester was especially helpful. He took a lot of time to answer all of my questions and to go over the great features of my new car. I am a very happy camper.

    Does recommend this dealer

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