Reviews
Oil change
The mechanic that did my oil change was very helpful and considerate. I walked out to check and he took a few moments out of his day to personally chat with me about my car. As always, Cory, was sweet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey for Ford Winstar
I have been bringing my car there for the past 5 years and really like it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Way Scarff Ford Auburn! If there is anything else we can do for you, please give us a call.
Excellent Staff and Service
I appreciate how your staff is friendly and professional from the first contact on the phone to checking in and checking out. I also enjoyed the coffee as I haven't had that brand before. Great job!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Muriel. Drive safe, and we'll see you on the road.
Excellent Customer Service!!!
Customer service is ALWAYS excellent at Way Scarff Ford. This is the number one reason why I continually return and refer others there. Sometimes they are a little on the slow side of things, but I would rather have the job done right than quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
customer
2010 Edge Limited, quick professional service on recall and 25K service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service -- as always.
We had snow tires put on our car and as always, Scarff Ford was fast, efficient, friendly, and focused. I recommend them all the time to my friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clarence, thank you for your positive review. We're happy to have been of service to you. Thanks for the feedback and strong recommendation!
Awesome service
We always brought both our vehicles to Scarff in Auburn and never had a bad experience. Everyone is helpful and takes care of business. They are awesome. Keep up the great work and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Way Scarff Ford Auburn. Safe travels!
Oil change
Had my oil changed. Always quick and courteous. The facility is clean and friendly employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
From the purchase to the maintenance service, we love this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Pamela, for the glowing review! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
The First Place To Go
Ford Escape Service was great We buy all our cars from Steve!! And our niece bought a car from him too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase