I came in here with my wife looking for a RX350. We did research on the competitors like the Audi Q5/Q7, BMW X3/X5, Mercedes GLK/ML, Porsche Cayenne a
nd Acura MDX. All the other cars we test drove are either more expensive or too small when compare to the RX350. My wife likes the drive, which is smooth and comfortable. I like the size of it. We were greeted by Simon Ko, the product specialist. He showed us different trims of the RX and different packages that typically came with them. The test drive was great. Simon brought us to a route that we can test drive different scenarios like local roads with curves, hilly road, freeway with curves, on and off ramps, it was a great test drive. We were then introduced to a sales person, Trent Nichols. He was straightforward with the numbers, with no back and forths and made the transaction very easy. I would highly recommend Simon and Trent to anyone thinking about buying a Lexus.
The facility is outstanding. The service was as scheduled.
I have dealt with Alex on a number of occasions. She is always spot on helpful and accommodating! When I buy a new car she will be the reason I will
look at Lexus first!!