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I came in here with my wife looking for a RX350. We did research on the competitors like the Audi Q5/Q7, BMW X3/X5, Mercedes GLK/ML, Porsche Cayenne a...nd Acura MDX. All the other cars we test drove are either more expensive or too small when compare to the RX350. My wife likes the drive, which is smooth and comfortable. I like the size of it. We were greeted by Simon Ko, the product specialist. He showed us different trims of the RX and different packages that typically came with them. The test drive was great. Simon brought us to a route that we can test drive different scenarios like local roads with curves, hilly road, freeway with curves, on and off ramps, it was a great test drive. We were then introduced to a sales person, Trent Nichols. He was straightforward with the numbers, with no back and forths and made the transaction very easy. I would highly recommend Simon and Trent to anyone thinking about buying a Lexus.
this time the maintenance is satisfactory,the maintenance personnel is considerate,warm,earnest.we are very happy,very grateful! I will pay attention ...to my mileage. Look forward to the next meeting.Thank you!
Greeted professionally as I arose from my car, checked in by rep in just minutes, upstairs sipping coffee and working on my computer in a corporate ho...tel-like atmosphere. Good coffee, BTW!
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