I had an excellent experience with Mike Torchia when purchasing my m235i. Mike was easy to work with, patient, and honest with me and I feel that I g...ot a great deal on my BMW. Mike also makes it known that I'm not just his customer on the day of the purchase, but for the lifetime of my car. I will highly recommend Mike and this dealership to friends and family.
I had a very poor experience at BMW of Bellevue and will not buy a car from that dealership again. We had a complex transaction that they handled poo...rly, slow, lack of follow through, disorganized. I also have found the service department difficult to deal with. I called to make an appointment and got a person who was essentially clueless. I left multiple messages because she couldn't answer my questions and never heard back from anyone. It is clearly a very poorly managed dealership overall.
Aaron weaver my adviser keeps me in the loop of process and timeline. The only reason I didn’t give a 5 star is that a loaner weren’t given to me when... I drop off the car nor promised so I had to have plan B although, they gave me one after after a weekend when they found out they have to order a part. Overall I am a happy customer.
clean facility. warm, caring staff. nice waiting-hanging out area.
Good job. Not all the recommended work was done. I didn’t wanna pay $1,400 to have a gasket replaced
Overall great service and it was completed on time
I went to the dealer to do factory recall and install plate frame mount. It was pretty easy to schedule the service, and they have openings on weekend.... They got the job done very quick and exceeded my expectation.
Chad, it's great to hear we were able to exceed your expectations! We're always here to provide exceptional service at a great value -- we hope you'll... consider us again in the future!
I bought a new BMW X3 at BMW of Bellevue. I love all the features of the car. I had the annual service last Thursday and my service advisor MICHELLE ...Irwin is really friendly and responsible. They did it so well and I really appreciate BMW for their great product and wonderful service.
Hustle free,we ware in and out in few hours with speedy proses, very simple explanation about huggle free style.
Went in looking for the perfect Ford Mustang, and they did a good job in helping me find it. The staff was nice and they helped me the best they could....
Mike, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a grea...t day!