Michael's Volkswagen & Subaru

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
212 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    Easy to book service and flexible as I needed to reschedule. The team was very thorough and completed in a timely fashion.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 6, 2020

    Kevin, my service contact, was fabulous from beginning to end. Arranged rental car. Asked me before they fixed things they found wrong. Kind and professional.... Great communicator. Good listener!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • April 28, 2017

    Vasco Rubio helped me when I was searching for a used Subaru with Eyesight. I ended up buying a new one at the dealership instead.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 5, 2020

    Ben was straightforward and sincere. He gave off the feeling that he is genuinely putting customers first. Even when I'm clearly trying to bargain with... him, he did not act like he was dealing with someone who was bargaining, but someone he is trying hard to satisfy, eagerly rather than out of necessity. I don't meet sales reps like that often, and I wish that more are like him. He gets my A . Connie was also quick, through, and precise. She give me all I needed to know, and made through the final signing process so cleanly. I'd been waiting awhile for my turn but when it was my time, time did fly by.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 5, 2020

    The sale person and finance officer were friendly and efficient. John my salesman really knows the vehicles and was friendly and respects the customer.... Also thank you for the clean showroom with tea and cookies while you wait.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 4, 2020

    Great experience. I was able to go home and relax and go back in the afternoon to get my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 4, 2020

    Great treatment from all staff service department contacted Subaru and performed the fix under warranty even though the car was out of warranty

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 4, 2020

    Everything worked perfectly: the speed the service was done, the good mood of the staff and the ride back home.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 29, 2020

    Everyone was wearing masks. I was able to safely be in the waiting room socially distanced from others. My car was sanitized before anyone entered it.... I assume it was re-sanitized after the servicing. Looked the the car was vacuumed which I don't remember happening in the past with an oil change. I was very comfortable being at Michael's.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 29, 2020

    Don't remember her name, but the girl who waited on me was great! she had great people skills. APPT. ahead of time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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