Easy to book service and flexible as I needed to reschedule. The team was very thorough and completed in a timely fashion.
Kevin, my service contact, was fabulous from beginning to end. Arranged rental car. Asked me before they fixed things they found wrong. Kind and professional.... Great communicator. Good listener!
Vasco Rubio helped me when I was searching for a used Subaru with Eyesight. I ended up buying a new one at the dealership instead.
Ben was straightforward and sincere. He gave off the feeling that he is genuinely putting customers first. Even when I'm clearly trying to bargain with... him, he did not act like he was dealing with someone who was bargaining, but someone he is trying hard to satisfy, eagerly rather than out of necessity. I don't meet sales reps like that often, and I wish that more are like him. He gets my A . Connie was also quick, through, and precise. She give me all I needed to know, and made through the final signing process so cleanly. I'd been waiting awhile for my turn but when it was my time, time did fly by.
The sale person and finance officer were friendly and efficient. John my salesman really knows the vehicles and was friendly and respects the customer.... Also thank you for the clean showroom with tea and cookies while you wait.
Great experience. I was able to go home and relax and go back in the afternoon to get my car.
Great treatment from all staff service department contacted Subaru and performed the fix under warranty even though the car was out of warranty
Everything worked perfectly: the speed the service was done, the good mood of the staff and the ride back home.
Everyone was wearing masks. I was able to safely be in the waiting room socially distanced from others. My car was sanitized before anyone entered it.... I assume it was re-sanitized after the servicing. Looked the the car was vacuumed which I don't remember happening in the past with an oil change. I was very comfortable being at Michael's.
Don't remember her name, but the girl who waited on me was great! she had great people skills. APPT. ahead of time.