Michael's Volkswagen & Subaru Hours
Chaplin's Automotive is a family run business led by Kent and Barbara Chaplin. Chaplin's number one commitment is to cus
tomer service and satisfaction. As a group, we believe that our job is not done when you drive your vehicle off our lot or out of our service department. We believe our commitment to you our customer is in seeing that you are a delighted customer in all our departments so that you can truly say that dealing with Chaplin's was a fun car buying experience and that your service experiences are painless as can be. We aim to make you and your family part of our dealership family.
"You're Better off Buying in Bellevue"
Cabin Filter Replacement
$30 and up*
Oil, Filter Change (Premium)
$74.95 and up*
$129 and up*
I went to Michael's Subaru in Bellevue to check out the Forester, but got interested in the Crosstrek when I saw several on the lot. As I haven't... had a Subaru before, Carlos Valdez described Subaru features in general and then gave me really thorough explanations of the Forester and the Crosstrek. He spent a lot of time showing their features and then took me on demo drives where he showed how the features like adaptive cruise control, eyesight, and blind spot warnings work. I test drove both models on local streets, parking lots, and the freeway. After the test drives on that day, I was still undecided about which I preferred, so Carlos was helpful to set up another day for me to test drive them both again. He was just as professional the second day about describing the cars, and careful about answering all my questions, and pointing out differences and similarities. After I decided I wanted a Crosstrek, he offered me what I thought was really fair value for my trade ins. One of the other things I liked about Michael's was the variety of models with differing options on the lot - it helps for comparison.
Michael’s Subaru offered a personal, hospitable experience when my girlfriend and I bought a car there. After the first car I had my eyes set on... sold, they made sure I was able to purchase a safe, well maintained vehicle for the fairest price possible. Manager, Karl and Salesman, Devon, did a fabulous job. Their great attitudes kept me there, I wouldn’t have made a deal if they weren’t such good people. Please consider Michael’s of Bellevue.
Vasco Rubio helped me when I was searching for a used Subaru with Eyesight. I ended up buying a new one at the dealership instead.
Carlos Valdez was referred to us by a Subaru service advisor. He was very helpful in letting us try different cars and by explaining the features we cared... about. Even after the sale, Carlos reached out and was available for us. Thank you!
I went to Michael’s Subaru because I made a phone call and the salesman was very knowledgeable. Unlike, the first dealership I called. The salesman... listened to everything I wanted. He showed me all of my options and answered my questions clearly. His ability to listen had me happily driving out of the parking lot with everything I wanted and needed.
Fast, friendly, helpful and accommodating I would recommend this dealership to anybody. Another dealership tried to pulled a bait-and-switch and Michael's... made it right for sure
Was jerked around with a tradein value. Came in one day was told the kbb tradein value wouldn’t be an issue, came in next week to buy, but because we changed... the vehicle we were interested in they were no longer interested in giving us a fair trade in value... needless to say we went somewhere else.
these folks put no pressure on me. continued to send a nice variety of the type of car I was looking for. Eventually I purchased from a different dealer... but not for want of good service. I would not hesitate to send a friend their way!!
Very easy do work with. No pressure to buy. Willing to work with me.
Great place to contact with emails. They reply very fast and answer your questions very well.