Reviews

Average Ratings

4.8
276 lifetime reviews. Includes reviews of Doug's Lynnwood Mazda from DealerRater.com
  • Short Buying Time

    We were shopping for a used car and we only had a few hours. I called Doug's Mazda, spoke with Alberto and asked if he could have a specific car a...


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    We were shopping for a used car and we only had a few hours. I called Doug's Mazda, spoke with Alberto and asked if he could have a specific car at the front door ready for a test drive. Alberto was great, very helpful. He helped us to negotiate a great deal and we walked away with our new car within 1.5 hours. Thanks Alberto!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • open hood

    Old dealership with old fashioned way, both good and bad. They kept open the hood of all their used cars, exposing the engine bay to all the eleme...


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    Old dealership with old fashioned way, both good and bad. They kept open the hood of all their used cars, exposing the engine bay to all the elements; rubber components for example don’t last long under rain and sun. On test drive, The eager salesman wedged the temp license plate inside, between the rear glass and interior trim. On delivery, they forgot things such as owners manual and navigation SD card. It’s up to the customers to figure out what’s missing.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible business
    May 29, 2017

    Rey Brown is rude and really only sees the customer has a paycheck. Bonnie is disrespectful and talks crap behind customers back. The sales staff ...


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    Rey Brown is rude and really only sees the customer has a paycheck. Bonnie is disrespectful and talks crap behind customers back. The sales staff doesn't wash their hands. Exposed electrical outlet in sitting area. Cigarette butts all over ground.

    Does not recommend this dealer
    Came in for service or repair

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  • Restoring faith in car buying experience.

    Doug's Mazda exceeded our expectations in every way. Straight forward pricing, friendly staff and a great car. William Love went out of his way to...


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    Doug's Mazda exceeded our expectations in every way. Straight forward pricing, friendly staff and a great car. William Love went out of his way to make sure we got the car we wanted, even getting it delivered from another lot. We're Navy, so it was nice to work with a retired Marine who got the job done right and on time. Hey Doug's, you just got a new loyal customer. Thanks again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • DOUGS MAZDA Lynnwood Dealer is the BEST in Seattle
    May 12, 2017

    DOUGS MAZDA Lynnwood Dealer is the BEST in Seattle This is mine dealership FOREVER. I love going to that dealership everybody knows me there. HI...


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    DOUGS MAZDA Lynnwood Dealer is the BEST in Seattle This is mine dealership FOREVER. I love going to that dealership everybody knows me there. HI MR Tay. 5 STAR A+ I think the reason why I thought the dealership was good because of the owner Jon Ikegami, he was really friendly and helped with all my needs. he knew exactly what I was looking for and build the car for me. He is a very bright person. The best experience I've ever had buying a vehicle. Jon Ikegami really cares about helping me and getting you into the vehicle I like same goes for financing Jon Seely is EXCEPTIONAL in what he does also. Customer service from my initial contact to final preparations. HE IS THE BEST financial guys I ever met. Mac McAfee hands-down the best sales internet manager, Customer service is exceptional (Mac McAfee) I have been using this dealership for new car for many years. Mac provided me with awesome customer delivery of my new vehicle. This guy is amazing and I didn't feel any pressure from. Actually,all the staff at the dealership from the finance person to the sales manager. I would definitely recommend Dougs MAZDA in Lynnwood. This is my too many purchase from them. Thank you Great deal, Fast,easy transaction. Night and day difference. My contract paperwork done in 10-15mins. Not like another dealership you have to wait for hours. I am so happy now I was treated. They are so kind enough let me use the loaner car for every services or anything I needs. they made me feel as if I was in a 5 star hotel. Thank you Jon & Mac. I am really proud to MAZDA forever owner. 2017 MX-5 RF. "I LOVE MY CAR BECAUSE- I love my Bunny. I love seeing the sky and feeling the wind. really fun to drive. This is the 7th Miata I have ever owned that I will keep forever! I can't imagine to drive anything else. MIATA Can't stress it enough. Its like a GO KART on STEROIDS. Doesn't understand "slow down into the corner". Thank you and have a great day.

    Does recommend this dealer

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  • Impeccable service

    I have researched many vehicles over the past few weeks, and when I found the vehicle that I wanted, The salesman Hass was very good in assisting ...


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    I have researched many vehicles over the past few weeks, and when I found the vehicle that I wanted, The salesman Hass was very good in assisting me with the vehicle that I wanted to test drive and eventually purchase. 2005 Miata. He worked with me to get the price and payment to where I was comfortable and there was no pressure or hard-line sales involved. It was a comfort to work with a car dealership that listens to the customer and works with them. Thank you for your assistance. I am very happy with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • M.Johnson

    The people were great and worked hard to get us the terms we were looking for!


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    The people were great and worked hard to get us the terms we were looking for!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5 out of 5 great help!

    I came in recently and was so pleased with my experience. The staff was so informative and helpful. Bobbie made my experience looking at cars an e...


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    I came in recently and was so pleased with my experience. The staff was so informative and helpful. Bobbie made my experience looking at cars an easy and fun one. Her excitement and knowledge about the vehicles eased my stressed and made my decision process an informed one. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Friendly, professional, without a lot of pressure
    December 8, 2016

    I was very happy with my experience at Doug's Mazda. I did not feel pressured, and I felt as though they paid attention to what I wanted. My sales...


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    I was very happy with my experience at Doug's Mazda. I did not feel pressured, and I felt as though they paid attention to what I wanted. My salesperson, Fahad, has only been with the dealership a short time, but he did a great job of listening to me, and explaining the car. I appreciated my interactions with Ryan, the sales manager, and Jon, the finanace guy (?). also. I got a great deal on my new car, and a great deal on my trade-in, so I'm a satisfied customer. I would recommend this dealership.

    Does recommend this dealer

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  • Very Professional

    Alberto Reyes gave us great service; very helpful, informative and professional. He made buying this car a pleasurable experience.

    Dealer Response

    Randall, we are pleased to hear about your recent experience with us! We will let Alberto know how much his help was appreciated, he will love the...


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    Alberto Reyes gave us great service; very helpful, informative and professional. He made buying this car a pleasurable experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Randall, we are pleased to hear about your recent experience with us! We will let Alberto know how much his help was appreciated, he will love the compliments! Please enjoy your new purchase, and if you need us we will be here for you! - Doug's Lynnwood Mazda


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