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ART GAMBLIN MOTORS

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (326 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ART GAMBLIN MOTORS from DealerRater.

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Thank you to Gamblin Motors and Gary VanAuken. They made...

Thank you to Gamblin Motors and Gary VanAuken. They made our car buying experience quick and easy! We were leaving town for a long weekend and didn't have much time so Gary jumped in and made it happen. Everyone was very easy to work with and went out of their way to make us feel welcome. We love our new Escalade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If you buy used here make sure you have an independent...

If you buy used here make sure you have an independent mechanic look at the vehicle. If you purchase and take delivery then find an issue days later be prepared to have the bare minimum done. Traded my used car in and it was for sale within a few days all detailed and looking pretty. I had just taken it in two weeks before to have three recalls done and got a list of services that needed to be done. Now considering it took them 12 days to do the bare minimum brake job on my newly purchased vehicle. I highly doubt any services were done on on my previous vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We drove over 600 miles to buy a car here and it was...

We drove over 600 miles to buy a car here and it was worth every mile. Gary VanAuken was our dealer and he was awesome. Straightforward and helpful. In fact, everyone we dealt with at the dealership was outstanding. Fair, courteous, helpful and made buying this car by far our best experience yet. Thank you, Gary and Art Gamblin Motors! We will be back when it's time to buy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great sales and trade experience. No hassle, very...

Great sales and trade experience. No hassle, very friendly staff. Sales Rep Gary answered all our questions, gave us a tour of the parts and service department and body shop. Glad to be a local customer and new friend of the Gamblin family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience. Patrick provided me with all the...

Great experience. Patrick provided me with all the information before I made the long drive to the dealership. The transaction was fast and easy. Will definitely come back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought Two trucks in two weeks...our sales associate Rob...

Bought Two trucks in two weeks...our sales associate Rob Flood was very upbeat friendly and knowledgeable...I would come back to Gamblin again...in fact several of the sales guys were awesome and both my wife and I enjoyed talking with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Process was good - no issues. Didn't get what we had hoped on our trade in, but I think we came to a fair deal nonetheless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service was excellent from preliminary follow...

Customer service was excellent from preliminary follow up, when the vehicle would be ready and the purchase. The staff was very friendly and any questions we had were answered to our satisfaction. Andrew Gamblin was fantastic as well as the finance gentleman we dealt with. We would highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very responsive and friendly. Gave me multiple...

They were very responsive and friendly. Gave me multiple vehicles to drive to help in my decision. The purchase was very quick and easy, best car buying experience I’ve ever had by far. Switched from Ford to Chevy after 27 years, love the Duramax and the smooth ride. Would recommend Gamblins to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sorry, your problem now!

I purchased my vehicle about a week ago. My sales rep was Rick K, and he was amazing and very easy to work with. I had absolutely no problems with him. If you must buy here, definitely ask for Rick K! He is a good, honest man. The dealership itself however, I do not recommend, and would advise buying at any other dealer. They were very stingy and not willing to work with me on standard things. I had asked for several standard repairs and did not negotiate the price on my new vehicle. It is a 2020 pre-owned Silverado that had some issues, missing floor mats, low fluids, low filter life, scratches and dents, etc. They refused to properly fix any of these issues because I negotiated an extra $250 out of my trade in vehicle, even though it is now posted for almost $6,000 more than offered during trade in. The only thing they did replace were the rotors since they were extremely warped. The service center employees were very nice when we had them replaced. Any of these other things would have been taken care of at any other dealership. For a used 2020 IN 2020 to have been sold with these problems after an apparent 150 point inspection is extremely disappointing! I had much higher hopes for Gamblin Motors, but was very let down with the overall experience. I have purchased a few vehicles in the past and this has been my worst experience. I do not plan to return for repairs, purchases, or recalls, and will find a new dealer in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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