Shoddy work done by the mechanics. Bought a used 4runner from them after they boasted about how every service was done by them. Car fax say that vehicle... was checked for a check engine light that came on 5/11/19 with the previous owner. That owner then traded it in for something newer, and we bought the car... 30 days in, and the head gaskets blew, and they’re telling me that there’s nothing they can do. Maybe stand by your guaranteed services, like you said you did, when you sold us the vehicle
We value the opportunity to learn of your experience here at Magic Toyota. If you could please contact us at your earliest convenience, We would like ...to discuss this further with you and attempt to make things right. The Magic Toyota Team
I have been looking for a car for about a year. There have been a few in my area ( Lakewood), but they didn't pan-out. I responded to an ad by Magic Toyota,... but realized that, that was just too far to go. I just need to be patient and the right car will come along.
After experiencing several "not so good" experiences with auto dealerships on our side of the water, we made the trip to Edmonds and had the best car buying... experience we have had. This is our first Toyota and we are thrilled. Adam, our salesperson was awesome. He explained everything about the car and physically showed us everything. He was not pushy and very honest. The "back and forth" was professional, we were honest with him (we had a very strict budget number) he was honest with us. Adam's manager, Peter, was involved in the process and was great to work with. Peter made it right when there was mistake between what he had written down on the agreement and what came up in the financing. I can't say enough positives about the whole experience. I highly recommend Magic Toyota, Adam, Peter and their team! Well done, and we will be back!
I never got to this dealership, as I found the Lexus ES hybrid of my dreams at another one, the day before my test drive at Magic was scheduled to occur,... but I was really impressed with the responsiveness, cheerfulness, and informativeness of the salesperson who reached out to me via email. He truly loves Toyotas and Lexuses and clearly knows the car well.
I just bought a car from Magic & the process was painless. Gabriel Sanchez was wonderful & certainly knows his job. I left there feeling very good about... the entire experience. Thanks, Gabriel!!
I had a great experience buying my RAV4 Toyota today. Both Ron and Charlie were very nice and friendly. Ron is a very funny person with a great personality.... I laughed a lot during my interaction with him.
The service was performed as expected. Facilities were clean and accommodating.
Easy car buying process, would recommend to everyone!!!
I have had the same advisor, Khing, for at least 16 years. I feel he treats me like family and would (and have) recommended others to have work on their... Toyota done at Magic Toyota all because of Khing.
Our family needed a new car and Magic Toyota helped us. Especially need to thank the seller Luiz who spared no effort to help us and gave us a wonderful... car. Thank Luiz and all staff Magic Toyota Edmonds. Moises Maffei