Bowen Scarff Ford Lincoln

Reviews

Average Ratings

4.5
133 lifetime reviews.
  • Our 6th car purchase from Bowen Scarff!

    I have never had an opportunity to write a review before but we have always had a great experience at Bowen Scarff Ford in Kent, Wa. Yes we are re...


    Show Full Review

    I have never had an opportunity to write a review before but we have always had a great experience at Bowen Scarff Ford in Kent, Wa. Yes we are repeat customers but they would not have had our business in this "internet saavy" world unless they "earned" it. Their pricing was great, rebates offered were commensurate with other dealers but I was in and out of the dealership in 1 hour with my new car being delivered the next day! I will always feel confident working with Bowen Scarff Ford! I have had other repair work done at the dealership as well and have been treated fairly and expertly....

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Drove two hours in vain

    I called in advance before leaving home and confirmed the car was still available. Drove 1 hour in traffic between Bellevue and Kent and by the ti...


    Show Full Review

    I called in advance before leaving home and confirmed the car was still available. Drove 1 hour in traffic between Bellevue and Kent and by the time I was arriving the sales guy calls me to tell me the car was pending sale and he didn’t know it. Drove back home for 1 more hour in heavy traffic. Terrible experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ms. Patti kruger

    Enjoyed my visit there. They were very helpful. Did not purchase car at that time. But would go back when ready to purchase one.


    Show Full Review

    Enjoyed my visit there. They were very helpful. Did not purchase car at that time. But would go back when ready to purchase one.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Recall repairs

    Brought vehicle in for warranty repairs. Those were handled seamlessly. Car had had surge hesitation when pressing gas pedal. Shop reviewed and...


    Show Full Review

    Brought vehicle in for warranty repairs. Those were handled seamlessly. Car had had surge hesitation when pressing gas pedal. Shop reviewed and found the problem and replaced parts to correct this annoying issue. All under warranty at no charge. They did have to keep the vehicle for several days but very satisfied with result.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing customer service, thanks Loren King!!

    Thank you so much to Loren King the legendary sales guy, he literally made it beyond easy to purchase today! I really appreciate your help through...


    Show Full Review

    Thank you so much to Loren King the legendary sales guy, he literally made it beyond easy to purchase today! I really appreciate your help through this entire process,you made it so easy. I would definitely recommend Bowen Scard Ford and Loren King!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good service, and coffee

    Good experience, great coffee machine, good service


    Show Full Review

    Good experience, great coffee machine, good service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My first time buying a car

    Tom Keefe made my car-buying experience surprisingly enjoyable. I am a very indecisive buyer, and he patiently stuck with me for over 7 hours as I...


    Show Full Review

    Tom Keefe made my car-buying experience surprisingly enjoyable. I am a very indecisive buyer, and he patiently stuck with me for over 7 hours as I mulled over the pettiest details. He answered all my questions honestly and thoroughly and made me feel like he truly cared about whether I was making a good decision or not. Tom helped walk me through the value of my purchase and won me over with his patience and care. He's also very easy-going and fun to talk to. Other than Tom, the dealership was rather sub-par. His manager was rather pushy and tried to pressure me with the "we'll raise the price if you leave today" bit. The pricing on the website often does not correlate to the prices listed onsite and some listings were not accurate in their descriptions. On the bright side, the prices are generally fair given the condition of the cars and the warranties they provide. The no-haggle pricing system may seem unfair and a bit high, but with the certified pre-owned vehicles, it gives you a lot of peace of mind and was actually rated below the suggested blue book values. Moral of the story: talk to Tom!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good Dealership

    I bought my Lincoln MKZ here and the experience was very good. They took all the stress out of buying a new car.


    Show Full Review

    I bought my Lincoln MKZ here and the experience was very good. They took all the stress out of buying a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Car at a Great Price

    I purchased a 2016 Ford Taurus from Bowen Scarff. Brent was a great guy to work with. I am a picky customer and they (nor other dealers) had the...


    Show Full Review

    I purchased a 2016 Ford Taurus from Bowen Scarff. Brent was a great guy to work with. I am a picky customer and they (nor other dealers) had the car I wanted, so Brent offered to order the car from the factory that I wanted with the exact specifications I wanted. And without the things I did not want. What a concept, pay for what you want. The price was great to.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car buying experience

    Friendly staff with no pressure approach. They explained the entire process and made me feel welcome. It was a great car buying experience!


    Show Full Review

    Friendly staff with no pressure approach. They explained the entire process and made me feel welcome. It was a great car buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review