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Reviews

Average Ratings

4.7
25 lifetime reviews.
  • Fast and Easy way to buy a car

    By far the best car buying experience I have ever had. I was in the market for a new odyssey so I sent out a inquiry online. Polo from Honda of Ki...


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    By far the best car buying experience I have ever had. I was in the market for a new odyssey so I sent out a inquiry online. Polo from Honda of Kirkland got back to me right away, We worked everything out over email and the actual process only took about an hour. Very straight forward. Polo made it fast and easy for me. Just the way I like it. will be back again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • did not respect me as a customer

    Was forced handed to buy a car immediatly while i said that i didn't had time. Did not respected my time. I had to leave without buying it.


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    Was forced handed to buy a car immediatly while i said that i didn't had time. Did not respected my time. I had to leave without buying it.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Sales With a Smile.... A++

    Was greeted by Patrick and Barbara both who were smiling and beyond friendly. Patrick even talked to my son about Star Wars!! Barbara listened to ...


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    Was greeted by Patrick and Barbara both who were smiling and beyond friendly. Patrick even talked to my son about Star Wars!! Barbara listened to what I was looking for and what my budget was. We walked around the lot and test drove a Civic, I was sold. No pressures sale and through the financing portion Barbara got me into the payment I ultimately desired. Wonderful experience and I would highly recommend to anyone looking for a great car sales experience. Feels great to be back in a Honda. Thanks Barbara for all your hard work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Avoid this dealership.

    I came to Honda Kirkland with the best intent of purchasing a car and was led around in circles of lies and deceit. During negotiations, the deale...


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    I came to Honda Kirkland with the best intent of purchasing a car and was led around in circles of lies and deceit. During negotiations, the dealership made me an offer that I was considering, but before accepting the offer I asked to see all the fees associated with purchasing the car. The salesperson went to request the paperwork from the sales manager and when he came back he said "they're not cooperating." He scooped up the paperwork, including the registration for my trade-in, and left. I had to chase him down to recover my registration so I could leave. A few days later, the salesperson reconnected with me and we were able to resume negotiations (against my better judgement). I got the information I needed about the fees and told him I would accept the offer that was on the table at the time the previous negotiations fell apart, which they said was no longer acceptable. I was fed a series of weak excuses as to why they would not be able to honor their original offer. In the end, an agreement was made (what was I thinking??) and I was told the agreement was completed, but I would be able to pick up the car in 5 days. The next day, I was told that I hadn't signed the right paperwork, and while I was on the way to the dealership to sign the papers, the vehicle was sold to another party (or so I'm told). I'm not sure what to believe anymore. My advice: avoid this place at all costs.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • great purchase experience

    This was the first time I purchased a new car. EMNA was non pushy which I appreciated, she did a great job selling me the car, and I was able to w...


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    This was the first time I purchased a new car. EMNA was non pushy which I appreciated, she did a great job selling me the car, and I was able to walk away with the car I wanted for the right price!!! Thanks Emna.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car Purchasing at Honda of Kirkland

    We have been servicing our 2005 Honda at Honda of Kirkland even though we purchased it form a different dealer. We have been pleased with the serv...


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    We have been servicing our 2005 Honda at Honda of Kirkland even though we purchased it form a different dealer. We have been pleased with the service received so when it comes time to purchase a new car, this was the only Honda dealership we were interested in. The buying process was as painless as possible. Everyone was professional and friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Staff, Very Informative

    We worked with Sid who was great. Also had a good experice with Tim. Very friendly staff, who cares about their customers


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    We worked with Sid who was great. Also had a good experice with Tim. Very friendly staff, who cares about their customers

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honda of Kirkland

    Alex has been an excellent sale person during this purchase experience as well as previous purchase. Alex's customer service is so good that I wil...


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    Alex has been an excellent sale person during this purchase experience as well as previous purchase. Alex's customer service is so good that I will always come back to Kirkland Honda for all my car purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lydia White

    Luaye was helpful and extremely accommodating. I am very pleased with my experience. this was the fourth Honda dealership I visited in two days an...


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    Luaye was helpful and extremely accommodating. I am very pleased with my experience. this was the fourth Honda dealership I visited in two days and no other sales person even offered me a test drive. Luaye was friendly and engaging throughout the buying experience. thanks luaye! Lydia

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly and not at all pushy

    My husband and I went in for a specific used car and received help right away. Actually, we purchased a different car that ended up working better...


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    My husband and I went in for a specific used car and received help right away. Actually, we purchased a different car that ended up working better for us. I'm very appreciative for not receiving the traditional hard sell like you get at many dealerships. The salesman was patient and answered questions, and even gave us time to think and chat about the deal without pressure before buying. I felt wanted and important.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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