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Reviews

Average Ratings

4.8
708 lifetime reviews. Includes reviews of Ourisman Honda VW of Laurel from DealerRater.com
  • Thanks to Ourisman Honda, Laurel for honesty

    My son in law and I went car shopping for the Grandbaby mobile so that my newly retired wife would have a car while she looked after their four mo...


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    My son in law and I went car shopping for the Grandbaby mobile so that my newly retired wife would have a car while she looked after their four month old son. We had done quite a bit of online surveying of prices and car deals available in our area. On a particular Sat, we started out our car buying adventure by going to one local dealership which we had purchased a Honda Civic from years ago. However with all of our information, the sales person told us that they did not believe the emails and deal descriptions that we were given by other dealerships and they literally refused to even talk to us about purchasing a Honda CRV from them. So we came to Ourisman, We had been in contact with salesman Ramon Hart earlier in the morning and my wife and I had purchased several VW from them..When we got to Ourisman, Ramon met with us and we told him of our experiences and we showed him our emails and other pertinent information that we had received and without question he said that Ourisman would love to work with us and we ended up with a very good deal, even better than any of the deals we had in hand. Ramon brought honesty, integrity, and professionalism back to Car buying. I bring this up because many car buyers today do not use these three adjectives in describing their car buying experience. From here on out, Ourisman will be our only choice. Speaking for my son-in law, wife, daughter, we thank Ramon for helping us and when I went back yesterday for the new tags it was like meeting an old friend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Honest, Friendly, Great Experience
    May 28, 2017

    Working with Bill "Goldie" Goldsmith was an absolute pleasure! I went into the dealer for a very specific car, 2017 VW GTI S Manual, of which they...


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    Working with Bill "Goldie" Goldsmith was an absolute pleasure! I went into the dealer for a very specific car, 2017 VW GTI S Manual, of which they only had one. I had done my homework, or so i thought, while on the test drive Goldie was very knowledgeable and pointed out many features I was unaware of. When we got back to the dealer to discuss pricing and structure he was very honest and transparent. He worked with me to put a loan in place that fit with my budget. He and the rest of the finance team were very kind and patient, I was beyond satisfied and was so happy driving my brand new GTI home that evening. I would highly recommend working with Goldie and plan to do so again in the future.

    Does recommend this dealer

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  • Extremely happy with my new CRV
    May 28, 2017

    So, I test drove the Honda CR-V on Tuesday night, fell in love with it, talked numbers at the first dealership, had an awesome deal worked out, bu...

    Ourisman Honda Volkswagen of Laurel

    Thanks so much for composing such a wonderful review of your experience with our sales department and staff!¿¿ We appreciate your business and are...


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    So, I test drove the Honda CR-V on Tuesday night, fell in love with it, talked numbers at the first dealership, had an awesome deal worked out, but they did not have the color I wanted. They said they would work on the color I wanted, so I figured it was the perfect opportunity to make sure I was getting an awesome deal. I went to another dealership, talked numbers and trade in, sales advisor talked to his manager, and he couldn't match the trade in, so he told me I was getting an awesome deal. I decided to try Ourisman Honda, and I'm so glad I did!!! They matched the pricing and the trade in, and I liked the dealer installed options better. My sales advisor Laura was excellent!!! She was extremely knowledgeable about all the bells and whistles of the CRV, and was so friendly and personable. She was focused on me throughout the process, and helped me set everything up once it was officially mine, even going so far as to let me borrow her charging cable so I could hook up my iPhone.

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    Thanks so much for composing such a wonderful review of your experience with our sales department and staff!¿¿ We appreciate your business and are thrilled to hear¿¿Laura provided you with such a great experience.


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  • Patient and efficient
    May 28, 2017

    Brandon was the most efficient car dealer I have ever experienced. He was able to address relevant issues concerning my deal quickly and avoid add...

    Ourisman Honda Volkswagen of Laurel

    Thanks for your purchase!¿¿ ¿¿We are happy to hear that¿¿Brandon took great care of you while shopping for¿¿a new car.¿¿ We work hard to make sure...


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    Brandon was the most efficient car dealer I have ever experienced. He was able to address relevant issues concerning my deal quickly and avoid addressing irrelevant issues with me. He also patiently explained every feature in my car and ensured I was comfortable navigating the vehicles controls and technology before letting me leave.

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    Thanks for your purchase!¿¿ ¿¿We are happy to hear that¿¿Brandon took great care of you while shopping for¿¿a new car.¿¿ We work hard to make sure our customers leave our dealership¿¿having a positive experience.¿¿


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  • Purchased new Atlas
    May 26, 2017

    Goldie was awesome. He responded quickly and professionally at all times and he was very helpful when it came to giving us information about the t...

    Ourisman Honda Volkswagen of Laurel

    We appreciate you taking the time to write this review of your experience at our dealership.¿¿ Thanks for trusting us with your business and for b...


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    Goldie was awesome. He responded quickly and professionally at all times and he was very helpful when it came to giving us information about the timeline for the new cars to arrive. This is the second vehicle we purchased from him and we will be back a third time when it is time to move on to a new VW!

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    We appreciate you taking the time to write this review of your experience at our dealership.¿¿ Thanks for trusting us with your business and for being such a loyal customer.


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  • Never Called me back

    I put in an application online this morning and never received a call back. I called to check on the status a few hours later and spoke with someo...


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    I put in an application online this morning and never received a call back. I called to check on the status a few hours later and spoke with someone. He took more information, told me he would call back, and still hasn't called me back. I called three times and no one knew who to transfer me to. I finally asked for finance and I got a voicemail. I left two messages ans still no call back. Thanks, but no thanks Honda.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • I'm so happy to have my new car the one alwaiys want thanks
    May 24, 2017

    Thanks everybody on the dealership they are a. NIce people' so profesional and speacil to my dear miss Laura she waiting long time for me since Ch...

    Ourisman Honda Volkswagen of Laurel

    You are very welcome.¿¿ Thank you for your purchase!¿¿ We value all of our customers and are thrilled to hear that Laura provided you with a posit...


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    Thanks everybody on the dealership they are a. NIce people' so profesional and speacil to my dear miss Laura she waiting long time for me since Christmas to decide tu but my new car.

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    You are very welcome.¿¿ Thank you for your purchase!¿¿ We value all of our customers and are thrilled to hear that Laura provided you with a positive car buying experience.


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  • Great Dealership from Top to Bottom Honda Accord Hybrid EXL
    May 23, 2017

    Best experience buying a car I've had in 25 years. Ms Maxine Stewart was an excellent sales associate knowledgeable, professional and thorough. ...

    Ourisman Honda Volkswagen of Laurel

    Thank you for that wonderful review!¿¿ We take great pride in knowing that you received great customer service from start to finish.¿¿ We look for...


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    Best experience buying a car I've had in 25 years. Ms Maxine Stewart was an excellent sales associate knowledgeable, professional and thorough. The sales manager's Rob and Anthony were patient, professional and honest and my finance manager Joe was awesome. I definitely recommend this dealership to others and will be coming back with my daughter to buy a car later this year.

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    Thank you for that wonderful review!¿¿ We take great pride in knowing that you received great customer service from start to finish.¿¿ We look forward to seeing you and your daughter in the future!


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  • Great Experience
    May 23, 2017

    Great experience working with Laura and others at the dealership. They made sure I was able to meet my monthly payments and leave with my new 2017...

    Ourisman Honda Volkswagen of Laurel

    Thank you for taking the time to give us your review!¿¿ We are proud of our team and thrilled to hear you had a wonderful experience working with ...


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    Great experience working with Laura and others at the dealership. They made sure I was able to meet my monthly payments and leave with my new 2017 Honda Civic.

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    Thank you for taking the time to give us your review!¿¿ We are proud of our team and thrilled to hear you had a wonderful experience working with Laura and the rest of our staff.¿¿ Enjoy your new Civic!


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  • way to go CHOOKA
    May 22, 2017

    L consider my self a very picky /demanding costomer/consumer. A young sales man named Chooka was exceptional. He was professinal and pleasant to w...

    Ourisman Honda Volkswagen of Laurel

    You are very welcome.¿¿ We appreciate your feedback and are happy that Chooka and our dealership met your expectations.¿¿ Thank you for your purch...


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    L consider my self a very picky /demanding costomer/consumer. A young sales man named Chooka was exceptional. He was professinal and pleasant to work with, A good listener with good anticipation skills that enabled the whole process go sooth and quick. I actually enjoyed pretty much every aspect while I was there. Thank you.

    Does recommend this dealer
    Ourisman Honda Volkswagen of Laurel

    You are very welcome.¿¿ We appreciate your feedback and are happy that Chooka and our dealership met your expectations.¿¿ Thank you for your purchase.


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